The story of a man who, despite a difficult family life, developed the determination, drive and skills to create a successful business and a happy life.
My book was launched and it has been an incredible journey. I am so proud of my book and hope you will enjoy reading it.
I wish to pay tribute to my late Grandmother and Grandfather Annette and George Searle, who I love dearly. Of course, I could not have done this without the support of many friends and colleagues who are all amazing.
Freedom After The Sharks is the story of a man who, despite a difficult family life, developed the determination, drive and skills to create a successful business and a happy life.
Freedom After The Sharks shows how, even in a declining economy, a business can survive and even succeed.
It covers real-life experiences and offers some suggestions for dealing with problems and issues.
It provides a guide to finding your way in the business world.
My recent visit to Oregon became even more interesting when Mark and his wife Jackie introduced me to their wine cellar and the local Pinot Noir. Pinot Noir is one of the oldest grape varieties used for making wine. Ancient Romans knew this grape as Helvenacia Minor and vinified it as early as the first century AD. It is recognized worldwide as a great wine grape.
We visited several vineyards whilst in Oregon, in particular the Abecela vineyard which is renowned for winning gold awards for its wine. It was clear that Pinot Noir is also one of the more difficult wines to ferment. Partly due to the presence of 18 amino acids, which are naturally balanced in this variety, Pinot Noir ferments violently, often “boiling” up and out of its container, speeding the process out of control.
Colour retention is a major problem for the thin-skinned berries. Pinot is very prone to acetification and often loses the sometimes promising aromas and flavours it seems to display through fermentation and aging, as soon as it is bottled.
There is one part in which Pinot Noir seems naturally quite rich, three to four times higher compared to other varieties, especially when it is grown in cooler and more humid climates: resveratrol. While this may not affect the aspects of sensory enjoyment, it may draw the attention of health-conscious consumers.
Great wine, great company!
Apart from enjoying Mark’s and Jackie’s amazing company in the beauty of Oregon, I could not help but think about the wine process which lead me on to the process of ideas, preparation, design and development, implementation and execution of a strategic plan.
The very nature of adverse variables in a the execution and delivery of a good wine is very similar to that of a new product or business. There is an entrepreneurial quote by Eric Ries that states “I would say, as an entrepreneur everything you do – every action you take in product development, in marketing, every conversation you have, everything you do – is an experiment. If you can conceptualize your work not as building features, not as launching campaigns, but as running experiments, you can get radically more done with less effort.”
Which lead me on to a more meaningful discussion around strategic planning and why you need a strategic plan.
Developing strategy takes time and resources. It requires the time and commitment of some of the most highly paid and highly experienced people in your organisation. So, if your team is not willing to invest what is needed, I recommend that you do not do it. Poor planning is often worse than no planning at all.
So, why do you need a strategy?
Why take time for planning?
Just like a great wine, strategic planning takes time, energy, and a focused effort to coordinate the actions of people and groups whether their number is 5, 50, 500, or 1,500. The ultimate goal for a strategic plan is to enable your team to focus on a small set of desirable, clearly articulated outcomes to produce desired results. After all, if the team doesn’t know the vision or direction, how can they stay engaged?
Entrepreneurs don’t usually start out with strategic plans because their internal drive for success is so powerful, so compelling, and so motivating. It’s usually everyone else who needs the plan. But make no mistake, leaders benefits from having a carefully crafted plan as well. Strategic planning with the major decision makers and managers in your company allows an entrepreneur – even one who has never needed a strategic plan before – to gain the following benefits:
New insights from other peoples’ perspectives
Identification of the challenges as your best thinkers see them
New ways of thinking about old problems
Alternatives beyond the resources the entrepreneur has traditionally brought to bear
Training benefits. In fact, strategic planning is one of the absolute best training tools for getting next generation family business leaders up to speed
Buy-in from others on the team
A sharpened focus on critical success factors for pushing the company forward
Analysis from others’ perspectives on the feasibilities of new goals and objectives
Identification of challenges and barriers
The biggest benefit of strategic planning comes from the actual process itself. It is executing the process which drives everything else; even the final planning document itself is less important than the “all for one, one for all” process of thinking through the strategies.
So just like an excellently fermented Pinot Noir wine, without the plan, engagement, the process and the capital resources, and performance improvement, the chances are it could fail.
I recently had the fortune of staying with a good friend and his wife, who is a successful author and entrepreneur living in the Portland area of Oregon, in the United States.
During my trip we decided to take a car trip to have lunch in a beautiful coastal town on the West Coast called Florence – Oregon. Florence is a city in Lane County, Oregon in the United States, with a beach resort, restaurants, art galleries, boutiques and has a very affluent local community.
Mark has a strong passion for thought leadership, business and fast cars, so we took his Porsche convertible on a very scenic drive to the city of Florence. Admiring the incredible views, we could not help but discuss strategy today. I have always made statement to the fact that ‘strategy has not really changed since the Roman days, but it does seem to get more complex.’ This prompted much discussion around the subject and included some very interesting insights from one of Mark’s favourite authors Jack Whyte.
You may recall two of Jack Whyte’s more famous quotes; “My admiration for Britannicus grew as I watched the uncomplaining manner in which he accepted the injustice and the inefficiency and inconvenience being heaped upon him by incompetent superiors” and “ What is honor – I suspect that if, after reading this book, you were to go and ask the question of your friends and acquaintances, you might experience some difficulty finding someone who could give you, off the cuff, an accurate and adequate definition of honor.”
Florence, Oregon by SH
Mark then introduced one of Jack Whyte’s books to me ‘The Singing Sword’ which is book two of The Camulod Chronicles. I could not help but think of the days King Arthur was in power and of Julius Caesar. How were the words honor, integrity, probity, morality and self-sufficiency used then and exactly what can we learn from this era about ethical or moral conduct of a business or operation today.
Do we lack determination, imagination, courage, and passion in today’s business world?
Are we lost in the big data phenomenon and blame/accountability of others?
Do we actually take responsibility of our actions with others?
How is this effecting the way we behave , our conduct, and more importantly the outcomes?
So as you can imagine this discussion did provoke lateral thinking around our experiences and learnings from assignments, when finally we came to historical information vs. historical thought.
Mark stated that there is a great deal of historical knowledge around today. We are awash with books on history, massive biographies, and philosophy on historical figures. Information on history is much broader than ever before, but there is very little historical thought across both spectrums in the business world.
As a famous lord, Lord Acton, once said ‘historical thought is far more important than historical knowledge’. Historical thought is using the lessons of history to understand the present and to make decisions for the future.
Can or should we be using history as an analytical tool and making use of the lessons of history?
If we were to draw lessons from the Roman Empire and experience it in our everyday existence, as human nature never changes, similar circumstances will always produce similar events. Churchill did change history and this should act as a guide and impediment to understanding the present, so that we can change the future.
The questions we should ask ourselves:
Do we have the reserves of moral courage that the Romans did to undertake that burden of empire or in business?
If we make change, what will be our legacy to the next generation?
Are we generous in spirit, determined to leave the world a better place, or are we hoping that an algorithm or technology is the answer?
Should we constantly refer to the Roman era or can we instill the disciplines, teachings, values and techniques that are far more enduring and far better than that of the Roman era?
A very good friend of mine who lives in Sedona – Arizona has recently been globe-trotting the world on a series of learnings. I was fascinated to speak with her last week and we discussed many subjects and the topic lead into deep conversation on can you merge your business life with your social life.
With all the technology available online you have to ask think that this should be possible?
Social media enables you to have business associates and friends that are not dictated by geography or circumstance. And to me, the ability to find people with whom you have a kinship, regardless of where they live is an extraordinary opportunity.
There are relationships I have developed via the social Web that are incalculably helpful to me in business and personally. Some of those relationships transcend the Web, as I’ve been fortunate enough to put names to avatars with many of the people I have personification to know and respect online.
The big question that is often asked with corporations and business owners on social media strategy is “how do I balance my personal and professional life online?”
Surely, no one wants to know what I’m doing on the weekend?
Actually, they do. You have probably heard the saying that people don’t hire companies, they hire people. It is why “chemistry” with the client is so critical in professional services firms. Why would you not want to pre-establish chemistry and commonality with your prospective friends and clients online?
The fact is your personal and professional lives are colliding and integrating more and more and all the time.
In a socially connected world, where countless opinions and options are just a finger swipe on a mobile device away, differentiation is harder than ever.
Your personal life? Your professional life? One and the same. I know that’s often uncomfortable. But it’s the truth.
However, In theory, separation is a good thing. With more employers lurking on social profiles and more people over-sharing online, it just makes sense to keep some things private. However, the reality is that sometimes the online tools make it difficult to split your networks. Here are five tips to help you get closer.
1. Use different networks for different purposes
2. Create a Facebook personal profile AND brand page
3. Push your business contacts to Twitter
4. Tweak Facebook privacy settings
5. Take your private life offline altogether
It is a true fact that everything we share is in the “public domain,” so we need limit our shares, what we say or stop altogether. You can also judge the value of a social network based on how well it fits your content and strategy. If you create content that your audience loves, you’re likely to find your audience on social networks that love sharing your particular style of content—video, images, long-form, etc.
From: Jason DeMers at Search Engine Land
Here’s a helpful way of looking at it, courtesy of Jason DeMers at Search Engine Land. He broke down social networks into seven different types, each with their own characteristics.
What is your strength: are you a problem solving manager or the manager that represents the company publicly? Should a company have both types of managers on board?
The term management seems old-fashioned and redolent of organisational complacency that needs to change.
It has been proven that twenty-first century businesses want leaders, not managers.
Why do companies set such store by leadership skills?
Could it be that if they call managers leaders, then it does not matter if they are without people management skills, because employees will follow them by the sheer force of personality? That model may work when times are positive, and particularly during years of rapid acquisition-led growth. But during periods of consolidation, market contraction or economic downturn, exacerbated by intensifying competition and environmental challenges, innovation and creativity is the only way to stay competitive.
What is “enough”?
Enterprise leaders must be able to:
make decisions that are good for the business and
evaluate the talent on their teams.
To do both they need to recognize that business functions are distinct managerial subcultures, each with its own mental models and language. Effective leaders understand the different ways that professionals in finance, marketing, operations, HR, and R&D approach business problems, and the various tools (discounted cash flow, customer segmentation, process flow, succession planning, stage gates, and the like) that each discipline applies. Leaders must be able to speak the language of all the functions and translate for them when necessary. And critically, leaders must know the right questions to ask and the right metrics for evaluating and recruiting people to manage areas where they are not experts.
Generating innovation thinking throughout the organisation means encouraging ideas from the bottom up, not from the top down. Unfortunately most managers have no idea how to exploit talent and capability of their people because they’ve never been given the tools and training to do so.
The real question is: should organisations develop an internal culture in a bid to incite, educate and deliver innovation, a shift through the hierarchical management approach towards a more democratic culture characterised by effective listening and coaching and not telling? Your thoughts?
One of the issues that Geoff highlights on his blog is the importance of networking and listening to new voices. One of the platforms that he uses to meet new people is LinkedIn.
Many of us connect in the virtual world of LinkedIn first. When we find a common ground we try to meet in life.
LinkedIn is a treasure trove for making connections and expanding your network. Many people may just use it to have a public resume online they can refer to for work related matters. This is a very limited and static use of a dynamic platform. Others use LinkedIn’s full potential by updating their profile regularly, post on the home feed and commenting on posts from others, and they are active in groups.
If you wish to get the most out of LinkedIn and need a little help, you need to connect with James Potter. James is an expert at helping people, directors, CEO’s & corporates turn LinkedIn into the success they seek, be it sales, new business or new projects using LinkedIn.
And to prove that Geoff means what he says: we met on LinkedIn. We stayed in touch through the groups and when my travels took me to the UK, Geoff took the day off to meet me at my conference in London. True networking!
I have had some significant meetings recently on and around operational risk, having the fortune to speak with directors about the risks to a business, when interestingly enough the subject moved to conduct risk and the behaviour of staff.
Five years ago if you spoke to most executive boards across the world about operational behaviour or cultural planning or implementation you would probably hear “are these normally reserved for likes of our human resource team”, or “does our brand actually have a vision, mission, values or personality trait.” Generally these discussions are reserved for an alternative agenda, that rarely transpires due to lack of understanding or knowledge in the area of specialism.
As conduct risk and culture are now entering a new era of board discussion and to use it to make a positive change to an organisation, we have to study values. Values are a company’s most important basis for what a company represents, what they want to accomplish, commit to and how they want to behave.
When we live out our values, we commit our actions to the important matters of ethics, integrity belief and commitment. Ideas like “individual character” are built around deeply held values, and the meanings and worldviews associated with them. When we talk about good societies and democratic politics, we’re always talking about culturally held, and shared, values and worldviews.
Worldviews are sets of beliefs about ‘how things work,’ ‘how life is,’ and ‘what’s objectively important in life.’ When we talk about cultural differences across nations (or subculture differences within a country), the core of those differences often grows out of particular values and worldviews held in common within a people, or an ethnic group, not just the way they dress and talk, or quaint customs.
Values are the deepest and slowest-changing indicators we can measure with surveys, and worldviews are almost as deep, while attitudes and opinions are closer to the social surface of life, more superficial, labile and faster to change. Values and worldviews are said to be ‘deeper’ when they are part of who we think we are, are more strongly held, matter more to how we live our lives, and are more a part of our personal ‘systems of meaning and important life priorities’. The more we believe that our ideas, beliefs and opinions are ‘who I am,’ the more tightly we hold onto them. Not only are they slower to change, but when change comes, it is rather like a ‘conversion experience.’
Values are deeper and slower changing than attitudes and opinions, which change rather fluidly as new information, many aspects of attitudes and opinions are psychological: emotional or cognitive, but they too may be filtered through a heavy cultural framing. The ones that stick become incorporated in worldviews.
So exactly how can culture’ help plan and shape a company to improvement and increased performance?
Below is a study from Kotter & Heskett’s Landmark ‘Corporate Culture and Performance,’ Across 207 large U.S. companies in 22 different industries over an Eleven-year period
This week I was privileged to have coffee with a good friend of mine who flew into London from Tokyo on a business trip and somehow in his busy schedule and mine we managed to have breakfast at The Ritz on Piccadilly.
After a delicious but expensive breakfast, we discussed some of the week’s latest and most recent stories in the media that we came across by email, social media and other collaboration tools. We discussed one particular story where a mum exchanged text messages with her daughter who was in school. They ‘chatted’ back and forth, the mum asking how things were going and daughter answering with positive statements followed by emoticons showing smiles, b-i-g smiles and hearts. Happiness. Later that night, her daughter attempted suicide. It came to light that she’d been holed up in her room, crying, and showing signs of depression — a completely different reality from the one that she conveyed in texts, Facebook posts, and tweets.
As human beings, our only real method of connection is through authentic communication. Studies show that only 7% of communication is based on the written or verbal word. A whopping 93% is based on nonverbal body language. Indeed, it’s only when we can hear a tone of voice or look into someone’s eyes that we’re able to know when “I’m fine” doesn’t mean they’re fine at all.
Engrossed with technology, anyone can hide behind the text, the e-mail, the Facebook post, or the tweet, projecting any image they want and creating an illusion of their choosing. They can be whoever they want to be. And without the ability to receive nonverbal cues, their audiences are none the wiser.
This presents an unprecedented paradox. With all the powerful social technologies at our fingertips, we are more connected – and potentially more disconnected – than ever before.
Every relevant metric shows that we are interacting at fast speed and frequency through social media. But are we really communicating? With 93% of our communication context stripped away, we are now attempting to forge relationships and make decisions based on phrases. Abbreviations. Snippets. Emoticons. Which may or may not be accurate representations of the truth.
Social technologies have broken the barriers of space and time, enabling us to interact 24/7 with more people than ever before. But like any revolutionary concept, it has spawned a set of new barriers and threats. Is the focus now on communication quantity versus quality? Superficiality versus authenticity? In an ironic twist, social media has the potential to make us less social; a surrogate for the real thing. For it to be a truly effective communication vehicle, all parties bear a responsibility to be genuine, accurate, and not allow it to replace human contact altogether.
In the world of communications, email is now thought to be second fiddle to the likes of Twitter and Facebook. The always-on mentality has brought about these new ways to communicate that are faster than email, and much more fun.
In the past we had a set of contacts, all of whom generally knew how to reach us via telephone, letter, or e-mail. Today, thanks in large part to social media and collaboration tools, there are many different levels of communicating. Our networks are larger than they’ve ever been, and we’ve more ways to communicate with those in them. Even if you’re not active on Facebook or Twitter, who you communicate with and how you communicate will probably have changed dramatically in the last year or two. This new connected era brings with it both opportunities and challenges, and it pays to know how to use each.
Studies from the Radicati Group show that 144.8 billion emails are sent every single day. Now that’s a lot of emails being passed back and forth! It doesn’t stop here, though. This number is projected to rise to 192.2 billion by 2016. Today, there are approximately 3.4 billion email accounts worldwide, with three-quarters of those owned by individual consumers.
A corporate cost and productivity analysis with some interesting if not alarming statistics is below:
The average worker checks their email 36 times per hour – Atlassian
The typical corporate user spends over 2 hours per day reading and responding to emails – McKinsey, the Social Economy
Professionals receive an average of 304 business emails per week – Atlassian
It typically takes 20-15 minutes to refocus on a project following an email – Microsoft
On average, the business user spends 28 hours per week writing emails – McKinsey
Add it up – pretty costly to an organisation and to the productivity (and sanity) of end users. According to NewsGator, “one Fortune 100 manufacturing company calculated that a simple 2% reduction in email volume could save $2.6 million per year”.
I think there needs to be a balance of email, social media and collaboration tools. What ever happened to picking up the phone? Or talking to someone face-to-face? Or do we not have time?
You must be logged in to post a comment.