The IBEM Executive Thought Leadership Forum and Launch of the The Trust Paradigm Book

This week marked a proud milestone with the launch of my 6th and final book: ‘The Trust Paradigm’. We launched the book in conjunction with the “IBEM Executive Thought Leadership Forum” in London at Freeths LLP.

We would like to thank our sponsors at Freeths LLP and all the support Stewart Elliston and his team provided in making this event possible.
Keynote speakers and thought leadership was delivered by Mark Herbert – my co-author on the book; Douglas Lines; my co-Director in IBEM, Karen Jones, CEO of Denison Consulting; Luke Dixon, Partner of Freeths LLP on Data Security; Dan Ilett, CEO of Tollejo in his expert capacity as event moderator.

More about the speakers and the image-gallery: Trust Paradigm – Booklaunch – Nov. 2022

We would like to thank all our guests at the event who traveled internationally and nationally to attend the event.

Download the PDF with Event Slides: The IBEM Executive Thought Leadership Forum and Official Launch of The Trust Paradigm

Download the PDF with official invite: Executive Thought Leadership Invite

The Executive Thought Leadership Forum has been in our sights for some time: businesses, particularly in leadership, need to navigate a different course and see the global
economy through a different lens – change is speeding up – change is not a phase, change is constant.

The event covered senior executive thought leadership presentations across design thinking, business model innovation, innovation, corporate culture, trust, business risk and datasecurity.

Trust directly influences the actions and outcomes of business every day. By embedding trust in a company’s business, leaders generate value for their stakeholders and society more broadly now and in the future. Trust between employer and employee and among employees enhances human capital investment.

This event launched my new book, together with Mark Herbert: The Trust Paradigm.

At the event, trust was discussed as the foundation of healthy relationships. At its core, trust is the willingness of one party to be vulnerable to the actions of another. It is an expectation that two parties will act in a way that is mutually beneficial. For these reasons, trust is a key element of effective communication, teamwork, employee commitment and productivity. It leads to stronger working relationships and a healthier organizational culture.

We know that trust is the glue that holds teams together and creates positive, productive workplaces. But how much trust do you have in your professional and personal relationships? And how do you build more trust if it’s lacking?

Trust is the currency of leadership. When you have established trust with the people around you, you are a more effective and efficient leader.

You will be more effective because you will encounter less resistance to your ideas and will be able to achieve results faster. You will also be more efficient because you will be able to produce these results using less of your time and energy.

Every interaction we have with another person is either placing a deposit or making a withdrawal in their emotional bank account. When you make regular deposits, it creates a positive balance, and there is trust. When we make too many withdrawals, we become overdrawn, which results in distrust.

When you follow the rules within for this strategy and take action using the universal deposits, you will build a solid foundation of credibility and trust as a mindful leader.

Because of the inherent vulnerability involved in trusting relationships, it is widely understood that trust must be earned. This is true whether it is between two colleagues, a manager and employee, or even between an employee and the organization at large. In some instances, it can be hard to build and sustain because individuals may not be aware of the unintentional ways that they have broken trust with their colleagues.

Trust helps to make challenging conversations easier, teams more integrated and employees more engaged. Exploring ways in which trust can be built can help individuals and companies create stronger relationships and healthier cultures.

Trust within organisations boosts productivity and employee engagement, helps leaders and teams to focus on what is important and reduces friction. Furthermore, while an issue of cross-generational relevance, organisational trust is particularly important to the younger members of the workforce: millennials and members of Gen Z. Transparency, enablement and a culture of trust boost their loyalty and commitment, while a lack thereof can be a primary reason to leave an employer.

Therefore, building trust within organisations is not only key to withstanding current challenges, but will pay off in the future. To inspire decision-makers to lead with the next generation in mind, leaders have more work to do to leverage the power of trust in their organisations, and this presents the opportunity for new paradigms.

A few key thoughts:

• Trust is fundamental to a healthy organizational culture. Each organization must choose whether to earn a trust dividend or pay a trust-tax.
• Every organization has a culture. The best organizations invest in shaping and nurturing their culture.
• People follow leaders. Compliance-based organizations that do not invest in trust are losing trillions annually.
• Leadership and trust are earned, not an entitlement.
• One toxic manager can poison an organization and your culture is determined by the behaviors your reward and tolerate. Choose carefully.

Download free chapters 7 & 10 from the book: PDF

Get your copy at these great stores: BUY ‘The Trust Paradigm’


The Pathway to The Trust Paradigm

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