Are we entering a new age of wisdom

Oscar Wilde wrote: “With age comes wisdom, but sometimes age comes alone.”

I recently had a very in-depth philosophical discussion with a good friend and associate, a fascinating discussion, regarding the change and disruption of leadership’s perspectives in wisdom

I have written on the subject of The four Intelligences; IQ, EI, SI, DI and why we need Wisdom Intelligence (WI)

For most of human history, age and experience were assumed to bestow wisdom, and wisdom was assumed to be a good thing. Youthful genius has been recognized since ancient times, but it wasn’t wisdom’s competitor. A figure like Isaac Newton, whose breakthroughs in optics, calculus, and physics all came in his twenties, or brilliant young poets like Thomas Chatterton and Rupert Brooke, were seen as possessed of an inborn, uncontrollable, even divine genius.

Besides, youthful genius hardly figured outside science and art. A mathematician like Evariste Galois might do paradigm-shattering work by twenty, but building fortunes and businesses required years of patience, prudence, and occasional boldness. In larger enterprises, you rose, not leapt, to the top: you paid your dues, did the work, and waited your turn.

In politics, a brilliant start was a sign of a promising career: Thomas Jefferson and William Gladstone were both recognized as stellar minds, but their political careers still unfolded over decades. The professions required both up-to-date knowledge and experience: a great physician or lawyer had to know the latest developments in their fields, but also possess the maturity that came only from years of practice. Across all these realms, greatness required maturity and wisdom, which could not be learned, only acquired.

Wisdom is the art of knowing what really matters and making good decisions to improve our own well-being and, more importantly, that of others. There lies the real key.

The quest for wisdom is an age-old effort. It’s one many have recommended.

It’s been said to be as useful for finding inner contentment as it for fueling external successes. It’s a more prudent way of interacting with reality.

While not everyone’s definition of wisdom is the same, it doesn’t seem too far-fetched to distinguish it by a mode of deeper understanding. One that goes beyond just the knowing we commonly associate with the range of intelligence’s; IQ,EI, SI, DI.

When we think of the acquisition of intelligence, we think of new information inspired by a perspective-shift that tells us a truth about one aspect of reality.

Wisdom goes further than that. It strips that same information down to its essence so that it can relate the underlying principle of that knowledge to the existing information network that exists in the mind.

It’s the connectedness of this network that separates it from mere intelligence.

The more links between each pocket of information, the more valuable the whole network will be when tackling any other problem. It adds an extra dimension to each mental model contained in the mind.

Simply knowing this doesn’t make a person more equipped to soak in wisdom, but with awareness and practice, new thinking patterns and imagination can be created.

Machine intelligence is undeniably becoming a significant part of our lives. Artificial intelligence (AI) aims to create an intelligent machine with human-like functionalities. Intelligent machines, now equipped with a learning model, make decisions, and humans living in this world benefit from their assistance, whether it is clinical diagnostics, an independent vehicle, a framework that determines whether we get credit or not, and so on The unparalleled speed with which the field of AI is advancing and showing its impact on different domains of life is marked by growing concerns.

AI-enthusiasts suggest that AI will be developed to augment human efficiency however, intellectuals and the common man are worried about the possibility of AI taking over humans As it is said, ‘good for us, to God for us,’ the potentially catastrophic risk comes with having an AI system that learns from data alone.

Human wisdom and artificial intelligence will enhance each other’s comprehension and utility and can support each other’s development. Thus, the AI models should be built to preserve our human qualities, decision-making, and moral aspirations, or probably the best parts of our beliefs. Therefore, fabricating Artificial Wisdom (AW)
advancements will require broad cooperation among computer scientists, neuroscientists, psychologists, and ethicists In simpler terms, AW will reflect the characteristics of wise people.

AI may be perfect in doing certain performances such as writing an essay, but it cannot substitute, say, for the musical performance of a child which is appreciated and encouraged by relatives and friends. This kind of human interaction is what makes us humans grow as persons, having bodies and staying in multi-modal interactions with others.

The acceleration of capitalism and the growth of the technosphere has not only diminished the space for life on Earth but has also shrunk the domains where we can live these interactions, such as extensive ritual practices of communities engaging all senses. If we can make AI productive and create resources to counter these malicious trends, so be it. Human wisdom will reign over artificial intelligence.

Historically, the boss typically has been older than the staff. But in the last few decades, several trends converged that made it more common for employees to have younger managers. One catalyst is the shift from seniority-based promotions toward those based on merit, according to a research article in the Journal of Organizational Behavior. Also, as the pace of technology innovation increases, companies promote more tech-savvy younger workers into supervisory jobs. Meanwhile, older workers are staying employed longer due to such things as the disappearance of early retirement schemes.

We’re in the midst of two enormous demographic shifts in the workplace that seem to be at odds with each other.
We’re living longer and working longer either by choice or necessity. In the last century, the 65+ age group has grown five times faster than the rest of the population and, by 2031, according to a recent Bain & Co. estimate, employees 55 and older will constitute a quarter of the global workforce.

According to the U.S. Bureau of Labor Statistics, nearly half of the increase in the number of people participating in the U.S. labor force between 2016 and 2026 is attributable to those 60 and older.

Anupam Kher, who is a successful actor and gold medallist, reached out to his grandfather, seeking guidance. He asked, “Dadaji, why am I going through such a tough time? I just want to go back to Shimla.” His response was a game-changer: “Beta, you’ve worked so hard to get where you are, and your parents have also supported you.
Remember one thing, ‘Bheega hua aadmi baarish se nahi darta’” (A man who is drenched is not afraid of rain.)

This timeless piece of advice from his grandfather profoundly shifted his perspective. It taught the value of resilience and the strength that adversity can build within us.

He went on to share that throughout his career, he had faced numerous storms, but learned to embrace them with open arms, understanding that each challenge is an opportunity for growth. He said I am grateful for the wisdom my grandfather shared and for the life lessons that have come my way.

I recently watched Anupam in “New Amsterdam”, an American medical drama television series, based on the book Twelve Patients: Life and Death at Bellevue Hospital by Eric Manheimer. The series aired on NBC, with 89 episodes over five seasons. One of America’s oldest hospitals welcomes a new maverick director in Dr. Max Goodwin, who sets out to reform the institution’s neglected and outdated facilities to treat patients and saves lives.

The Cast Ryan Eggold – Dr. Max Goodwin, Jocko Sims – Dr. Floyd Reynolds, Freema Agyeman – Dr. Helen Sharpe, Janet Montgomery- Dr. Lauren Bloom, Tyler Labine – Dr. Iggy Frome, Anupam Kher – Dr. Vijay Kapoor

Series 2 Episode 1 Your Turn

Max works to find a new normal three months after the accident and the birth of his daughter; Kapoor grapples with the stigma of age vs wisdom; Iggy has a successful day that inspires a life-changing idea; Reynolds deals with a new intern.

Companies should recognize that they lose by worshipping youth and discounting experience. When venture capitalists “let young founders go it alone” and run companies rather than pair youthful founders with industry veterans: the consequences have been predictably disastrous.

Young male founders hire young male employees, and spend huge money building kooky office frat houses…. This huge, dynamic industry, which is generating so much wealth, has walled itself off from most of the workforce, telling millions of people that they cannot participate.

This situation obviously shortchanges a lot of workers, but it also hurts tech companies by depriving them of talent.

There’s also a case to be made that discarding or excluding older workers deprives an industry of valuable talent and experience, and actually makes it narrower, less innovative, and even less entrepreneurial. The disappearance of an older generation of executives has meant that industries as a whole is taken less seriously by its clients, overestimates the novelty of every new technology, and lacks the perspective to differentiate noisy events from deep and truly meaningful changes.

Aziz Shamim argues that rather than creating products to eliminate disease, end poverty, or educate the poor, today youthful “tech culture is focused on solving one problem: What is my mother no longer doing for me?” A decade ago, business professor Vivek Wadhwa is an Indian-American technology entrepreneur and academic who studied tech company founders, and found that the most successful were in their late thirties or older. More recently, work by the Kauffman Foundation concluded that successful entrepreneurs are actually getting older: they’re increasingly likely to be in their fifties or even sixties.

Further, history teaches us that industry is exactly where it needs to be in which people are able to make contributions throughout their lives. Creativity come in two kinds: young geniuses who make conceptual breakthroughs, and old masters whose work matures over decades. This holds true in art, music, movie, and even economics. The world would be poorer if it only recognized Van Gogh and Picasso, and ignored Rembrandt and Vermeer.

Finally, we should recognize that creativity lives can be long, and that even youthful prodigies have surprising second acts. Clint Eastwood’s legacy will probably rest less on his roles as Rawhide’s Rowdy Yates or “Dirty Harry” Callahan, and more on his work as a director, which has been his main focus since he turned seventy in 2000.

Had Steve Jobs not had a second act in his fifties, the world might never have seen the iPod, iPad, and iPhone. No one ever argued that Lord of the Rings would have been awesome if only it had appeared when J.R.R. Tolkien was in his twenties, rather than his sixties. Lord of the Rings wouldn’t have been better if written by a younger, less experienced J.R.R. Tolkien.

For all these reasons, it’s high time to rethink our preference for youth and disdain for wisdom. The world needs, and should be able to make room for, both.

The great Aristotle once stated when discussing Metaphysics :

“It is the mark of an educated mind to be able to entertain a thought without accepting it.”

The Difference Between Product vs Business Model Innovation

How many times have you heard the saying welcome to the world of “Changing Your Lens,” a powerful tool and approach that can transform the way we tackle problems. This concept revolves around the idea of altering our perspective to address challenges more effectively.

A great quote by Stephen R. Covey:

“To change ourselves effectively, we first had to change our perceptions.”

Changing one’s lens in leadership involves adopting new perspectives and paradigms, and building on innovation, empathy, and adaptability.

This transformative approach opens avenues for growth and collaboration. It enriches decision-making by considering diverse viewpoints and encourages a more inclusive and dynamic organisational culture. Leaders can leverage this shift to better navigate challenges, inspire teams, and drive positive change.

Broadened Perspectives: Shifting perspectives allows leaders to interrupt their current thinking, break any beliefs they have of a particular situation and can see beyond traditional boundaries. By embracing diverse viewpoints and considering various angles, leaders gain a more comprehensive understanding of situations. This broadened perspective enhances decision-making, strategy development, and problem-solving.

Enhanced Innovation: A changed lens creates an environment conducive to innovation. Leaders who actively encourage thinking outside the box and value diverse ideas create a culture that thrives on creativity. This not only leads to innovative solutions but also cultivates a dynamic and forward-thinking organisational culture.

Improved Adaptability: Leadership demands adaptability, and changing one’s lens is a powerful tool in building this trait. Adaptable leaders can navigate uncertainty, respond to change effectively and guide their teams through transitions. This flexibility allows leaders and their teams to remain relevant and resilient in a rapidly evolving business landscape.

Empathy, Compassion and Connection: A shifted perspective encourages leaders to empathise with their team members and situation. Understanding different viewpoints and acknowledging individual experiences builds stronger connections. Using a compassionate approach (empathy plus action) builds a positive work environment, enhances team morale, and promotes a culture of collaboration.

Inclusive Decision-Making: Leaders who change their lens prioritise inclusivity in decision-making. They recognise the value of diverse voices and experiences, ensuring that decisions are representative and considerate of all stakeholders. This inclusivity not only leads to better decisions but also promotes a sense of belonging within the team.

Enhanced Problem-Solving: Problems become opportunities for growth when leaders change their lens. They approach challenges with a fresh mindset, seeing possibilities where others see obstacles. This mindset shift fuels effective problem-solving, encouraging resilience and perseverance in the face of adversity.

Personal and Professional Growth: Changing one’s lens is a catalyst for personal and professional growth. It challenges leaders to continuously learn, adapt, and evolve. This commitment to growth not only benefits the individual leader but also sets a positive example for the entire organisation.

Building Trust helps to make challenging conversations easier, teams more integrated and employees more engaged. Exploring ways in which trust can be built can help individuals and companies create stronger relationships and healthier cultures.

Trust within organisations boosts productivity and employee engagement, helps leaders and teams to focus on what is important and reduces friction. Furthermore, while an issue of cross-generational relevance, organisational trust is particularly important to the younger members of the workforce: millennials and members of Gen Z.

Transparency, enablement and a culture of trust boost their loyalty and commitment, while a lack thereof can be a primary reason to leave an employer.

Therefore, building trust within organisations is not only key to withstanding current challenges, but will pay off in the future. To inspire decision makers to lead with the next generation in mind, leaders have more work to do to leverage the power of trust in their organisations, and this presents the opportunity for new paradigms

Appreciating the ease or product replication globally it is always believed that there is a journey of discovery relating to business models and business model innovation which is profound.

This ultimately leads to a discovery of what is the core job to be done for customers and does your business model play in the blue ocean or red ocean. Business model innovation is currently untapped in most organisations and is a wonderful approach to reinventing the customer experiences of the future. Most organisations fail to take this opportunity. The ability to truly define one’s distinctive competitive advantage is critical as businesses look to define and innovate around their current and future business models.

Managing through change is complex and requires a well thought approach. Many attempts at business model innovation fail. To change that, executives need to understand how business models develop through predictable stages over time — and then apply that understanding to key decisions about new business models.

Surveying the landscape of recent attempts at business model innovation, one could be forgiven for believing that success is essentially random. For example, conventional wisdom would suggest that Google Inc., with its Midas touch for innovation, might be more likely to succeed in its business model innovation efforts than a traditional, older, industrial company like the automaker Daimler AG.

But that’s not always the case. Google+, which Google launched in 2011, has failed to gain traction as a social network, another great example is Daimler, who has built a promising venture, car2go, which has become one of the world’s leading car-sharing businesses. Are those surprising outcomes simply anomalies, or could they have been predicted?

To our eyes, the landscape of failed attempts at business model innovation is crowded and becoming more so as management teams at established companies mount both offensive and defensive initiatives involving new business models.

We’ve decided to wade in at this juncture because business model innovation is too important to be left to random chance and guesswork. Executed correctly, it has the ability to make companies resilient in the face of change and to create growth unbounded by the limits of existing businesses. Further, we have seen businesses overcome other management problems that resulted in high failure rates.

For example, if you bought a car in the United States in the 1970s, there was a very real possibility that you would get a “lemon.” Some cars were inexplicably afflicted by problem after problem, to the point that it was accepted that such lemons were a natural consequence of inherent randomness in manufacturing.

But management expert W. Edwards Deming demonstrated that manufacturing doesn’t have to be random, and, having incorporated his insights in the 1980s, the major automotive companies have made lemons a memory of a bygone era.

To our eyes, there are currently a lot of lemons being produced by the business model innovation process — but it doesn’t have to be that way.

In my experience, when the business world encounters an intractable management problem, it’s a sign that business executives and scholars are getting something wrong that there isn’t yet a satisfactory theory for what’s causing the problem, and under what circumstances it can be overcome.

This is what has resulted in so much wasted time and effort in attempts at corporate renewal. And this confusion has spawned a welter of well-meaning but ultimately misguided advice, ranging from prescriptions to innovate only close to the core business to assertions about the type of leader who is able to pull off business model transformations, or the capabilities a business requires to achieve successful business model innovation.

The difference between product vs business model innovation is that it is not the attributes of the innovator that principally drive success or failure, but rather the nature of the innovation being attempted. Business models develop through predictable stages over time and executives need to understand the priorities associated with each business model stage.

Business leaders then need to evaluate whether a business model innovation they are considering is consistent with the current priorities of their existing business model. This analysis matters greatly, as it drives a whole host of decisions about where the new initiative should be housed, how its performance should be measured, and how the resources and processes at work in the company will either support it or extinguish it.

McKinsey’s Growth Categorization – Growth Strategy

A small but growing number of companies are business reinventor’s, setting a new performance frontier for their companies.

Research shows that 8% of companies, are moving to adopt a strategy of horizon 3 reinvention.

Horizon 3 unlocks benefits including improved financials, the ability to achieve perpetual breakthrough innovation, increased resilience in the face of any disruption and an enhanced ability to create value for all stakeholders.

86% of companies are transformers. They focus on transforming parts of their business rather than the whole and tend to treat transformation as a finite program rather than a continuous process.

6% of companies are what we call optimizers, focused on functional transformations limited in scope and ambition. Technology is not a significant enabler of their transformations.

It is well-documented that people need their interactions with technologies and other complex systems to be simple, intuitive, and pleasurable. When done well, human-centred design enhances the user experience at every touch point and fuels the creation of products and services that deeply resonate with customers. Design is empathic, and thus implicitly drives a more thoughtful, human approach to business.

The essence of design thinking is human-centric and user-specific. It’s about the person behind the problem and solution, and requires asking questions such as “Who will be using this product?” and “How will this solution impact the user?”

The first, and arguably most important, step of design thinking is building empathy with users. By understanding the person affected by a problem, you can find a more impactful solution. On top of empathy, design thinking is centred on observing product interaction, drawing conclusions based on research, and ensuring the user remains the focus of the final implementation.

Design thinking informs human-centred innovation. It begins with developing an understanding of customers’ or users’ unmet or unarticulated needs. The most secure source of new ideas that have true competitive advantage, and hence, higher margins, is customers’ unarticulated needs. Customer intimacy, a deep knowledge of customers and their problems helps to uncover those needs.

There are clear financial benefits to pursuing horizon 3. Companies that use reinvent using horizon 3 report generating higher incremental revenue growth, more cost-reduction improvements and higher balance-sheet improvements than companies in transformation.

Finally, the external environment has moved from a VUCA world to a BANI (brittle, anxious, non-linear and incomprehensible) where the contextual operating environment is accelerating at a pace that we can barely keep up with. Today more than ever these entrepreneurial leadership characteristics are needed in all industries and at all levels in organisations.

‘’Entrepreneurial Leadership’’ is a positive leadership mindset that emphasizes the strategic management of risk and dynamic changing ecosystems. Entrepreneurial leaders look for new opportunities and ways to innovate as individuals and as part of a team. These qualities often contrast with traditional leadership methodologies that emphasize following processes and procedures in an orderly, predictable way to minimize risk.

Leaders need to harness the power of relationships, put people first, enabling them to take on and solve daunting challenges enabled by a mindset that turns problems into opportunities that creates economic and social benefit.

Passion for ownership and collaboration, thriving in uncertainty, relentless optimism about the future, deeply inquisitive, open to new experiences and unique skills of persuasion are powerful mindsets and beliefs demonstrated by entrepreneurial leaders. The best entrepreneurial leaders are good at experimenting, learning and iterating that unleashes an ability to unlearn and relearn at an increasingly faster rate.

Implementing business model innovation can be challenging, as it requires a fundamental shift in perspective and the mindset and how a company operates. It requires a deep understanding of customer needs and market trends and the willingness to take risks and experiment with new ideas.

Business model innovation is the art of enhancing advantage and value creation by making simultaneous and mutually supportive changes both to an organization’s value proposition to customers and to its underlying operating model.

At the value proposition level, these changes can address the choice of target segment, product or service offering, and revenue model.
At the operating model level, the focus is on how to drive profitability, competitive advantage, and value creation through these decisions on how to deliver the value proposition:

1. Where to play along the value chain
2. What cost model is needed to ensure attractive returns
3. What organizational structure and capabilities are essential to success

Business model innovation is also critical to business transformation. Many organizations share a common set of concerns: What type of business model innovation will help us achieve breakout performance? How do we avoid jeopardizing the core business? How do we build the capability to develop, rapidly test, and scale new models?

Inspiring an organization to change is not a trivial undertaking, but given the current strategic environment, it’s a critical one.

In conclusion, as businesses look to drive growth and competitiveness, it is increasingly essential for them to move from product innovation to business model innovation. By reimagining a new approach that includes entrepreneurial leadership and how it creates, delivers, and captures value, a company can stay ahead of the competition, tap into new revenue streams and markets, and remain relevant in an ever-changing business landscape.

A quote by Buckminster Fuller – an American theorist and systems architect.

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

Luck or coincidence

When something positive or good happens to you or occurs in your life, are you able to take credit for it or do you attribute it to something like luck, good fortune, or even just a fluke or coincidence?

There are many times we can get stuck in a negative mindset, only letting our brains focus on and attribute the negative events that take place as something we are in control of or cause. However, this same negative mindset or thinking can affect our ability to view the positives that we accomplish as our own accomplishments.

What do people say about an orchestra maestro or conductor who brings a group of individual musicians together and then directs them to perform brilliantly and beautifully?

When the orchestra produces perfectly, the conductor is praised highly for their brilliance in melding all of these individuals together into one finely tuned unit.

There are public acclamations and applause because, under the tutelage of this conductor, each one performs in perfect harmony with all of the others.

None of the individual musicians brings unharmoniously sounds into the mixture. And the praise all goes to the maestro.

The dictionary defines ‘luck’ as “The force that caused things, especially good things to happen to you by chance and not of a result of your own efforts or abilities.” And coincidence is “a remarkable concurrence of events or circumstances without apparent causal connection.”

I recently took a trip to the US and was recommended by a very dear friend to read a fascinating book by Paulo Coelho: “The Alchemist – a fable about following your dreams”. It has sold more than 65 million copies worldwide in more than 50 different languages, making it an international bestseller.

It follows the story of a shepherd boy named Santiago who travels to Egypt after having a recurring dream about a treasure that awaited him there.

If you have never read this book before, I highly recommend it. If you have, then you’ll know just how insightful and inspirational the story of a simple shepherd boy who decided to follow his dream can be. Possibly one of the most meaningful reads with purpose that I have ever read.

Interestingly in the book it describes the force of luck and coincidence. Luck and coincidences are recurring aspects in the Alchemist. Santiago was blessed with good luck when he met with the King of Salem, who guided him into pursuing his dreams.
However, he later experienced bad luck in Tangiers when the very man whom he thought he could rely on for help ended up stealing all of his money. Santiago worked like a good luck charm for the crystal merchant because his presence brought in many customers and fortune. It was a coincidence for Santiago to meet with the Englishman, who was also very familiar with the two stones, Urim and Thummim. Both of them also shared the same path to their destination and were in search of a “treasure” of some sort.

Luck and coincidence really plays a big role in this story as it determines the plots. So many things have happened to Santiago that was determined by luck either it is bad or good, it is his luck as when he was robbed it was bad luck on his side as he lost his money but then by what happened he meets the crystal merchant which was good luck as he gained a job and a kind master who helped him through his hardship.

What maktub means that its written and can’t be changed, and it’s used because the merchant who is a muslim and speaks in arabic and this is a word used in the Quran to say that our lives have been decided by allah from the day they were born and it’s maktub. It shows the reader how Santiago and the merchants know that their fate is written for them so they have to follow it, but each in a different way.

Paulo Coelho on Luck, Coincidence, and Faith

As Denis Waitley once said: “Life is inherently risky. There is only one big risk you should avoid at all costs, and that is the risk of doing nothing.”

Taking risks is not the secret to life, but taking risks does mean we are never at risk of doing nothing.

Too many people ‘play it safe.’ This is the playground of mediocrity. It is where average people live. They colour inside the lines, and always play by the rules. They fear the unknown, and rarely if ever venture outside the boundaries. People who ‘play it safe’ are predictable. Their life is run by rules and routine. Their actions are often dictated by the opinions of others. This is the crowd that fights to keep things the same…

Risk-takers are entrepreneurs, however, they are a different and extraordinary breed. They live in the realm of possibility and greatness. They are not afraid to live beyond the boundaries and to colour outside the lines. To them, there is no such thing as failure; only experiments that did not work. Risk-takers are marked by a sense of adventure and passion.
They care little for the accolades of the crowd. They are more focused on squeezing everything they can out of every moment of time. They are not afraid to ‘boldly go where no one has gone before.’

Everyone has a story, despite difficulties in family life and professional setbacks, the journey to success is the learnings we all have, we all possess the determination, drive and skills to create a successful and happy life, the bigger question is if we choose to use these skills…..for the great of good.

Think about it. Try naming one historical figure that made a difference by playing it safe and being average. The vast majority of successful people are remembered for the difference that they made in their lifetime. And that difference required them to take risks and challenge the status quo.

We are inspired by people who go beyond the norm and push the boundaries of possibility. Mediocrity, on the other hand, does not inspire. Nor does it lead to greatness. Success, however you define it, will elude you unless you are willing to push the limits you have placed on yourself, and that others have placed on you.

The Orville brothers would have never made their historical flight if they had listened to the naysayers. Henry Ford would have never invented the automobile if he had paid attention to his critics. David would have never defeated Goliath if he had allowed his own family to discourage him. The list goes on and on.

Every major breakthrough in history, in business, science, medicine, sports, etc. is the result of an individual who took a risk and refused to play it safe. Successful people understand this. Their innovation is the result of their adventurous spirit. They invent, achieve, surpass, and succeed because they dare to live beyond the realm of normal

Change has a funny habit of teaching you much about yourself; it goes to the core of your own weaknesses, strengths and eccentricities. Leadership forces you to stay true to yourself and recognize times when you are at your best and worst; the key is to stay focused and to make decisions that will look at continuous improvement. Even though this may be small, incremental change, it is positive change you can build upon even though you may be in quicksand.

Business has taught me much about life, learning and sharing knowledge and life stories with my employees and associates. My hopes, fears, beliefs, values and dreams were tested to the limit. I learned that only the difficult things in life truly bring satisfaction, and that achievement is proportional to the struggle needed to get there.

I believe we are not forming relationships because of the environment we live in, the world of technology, the fast paced, instant access, immediate response world, we receive things immediately, therefore we expect everything instantly, we are conditioned to having it all “now”.

Brene Brown puts these words into great prospective:
“I now see how owning our story and loving ourselves through that process is the bravest thing that we will ever do.”

As with the greatest things in life, the magic only happens when things are given time to breathe, when thoughts are clear, when the mind is at peace. It is only in this environment that love can flourish. The magic ingredient to love is finding peace within your own mind; for when your mind is at peace others will be at peace. It is with this level of peace that bliss exists.

Listen to what your relationships are telling you: love and listening go hand in hand. To love unconditionally you must have the ability to listen to what another person is asking of you; not listening to what your emotions and desires are telling you, but really listening to what that person is asking of you. When we listen to what another requires above our own needs then we create trust, and we create understanding; when we understand things, the fear goes away. It is only then can we become selfless, allowing the time for love to flourish unconditionally.

Like The Alchemist the question is always: “How much do you truly want your dream, and do you have the courage to pursue it?”

“Love never keeps a man from pursuing his destiny.”

True love will never put a blockade between you and your dreams. Be it the love of your family, friends or significant other, if the people who surround you do not support, encourage or urge you in the direction of your destiny, they may not be the best people to keep in your company.

You are a product of your environment — choose yours carefully. Surround yourself with the doers, the believers, the dreamers and the thinkers. Only they will lift you higher.

“The fear of suffering is worse than the suffering itself… no heart has ever suffered when it goes in search of its dreams.”

Fear holds many of us back in life. The fear of failing, of rejection and of other’s opinions can impact us so heavily that we only fail ourselves by our own inaction.

We’ve heard it many times before: The thought of something is often worse than the thing itself. It is no different than fearing failure if we go in search of our dreams. Don’t underestimate your own resilience.

“People are capable at any time in their lives, of doing what they dream of.”

There is no such thing as too old or too young when it comes to chasing your dreams. There is no such thing as a right time or a wrong time, either. It is simply a matter of deciding what it is you want to do and taking the necessary steps to get there.

Wherever we are in the world, and in whatever circumstances we find ourselves, only we can decide to take the leap of faith and make our dreams realities.

“When you want something, all the Universe conspires in helping you to achieve it.”

What you think about, you bring about. If you put all your focus, energy and positive thoughts toward whatever it is you want, you’d be amazed at what opportunities come knocking.

Whatever it is, however, it happens, if you want something badly enough, it’s as if the stars re-align and are only too willing to give to you whatever your heart desires. Call it fate, coincidence, beginner’s luck or whatever sits best with you, but when you put that time and energy into something with all you have, you will manifest it into your life.

“The secret of life, though, is to fall seven times and to get up eight.”

Advocates of people worldwide have sworn that success in life cannot come about without great failures. No matter how many times you get knocked back, rejected or turned away, either personally or professionally, the key is to never accept defeat.

Always move forward and never stop learning. See your failures as valuable lessons on the road to success, learn from them, grow with them and never give up on your dreams.

“Everyone seems to have a clear idea of how other people should lead their lives, but none about his or her own.”

You will meet many a person who will share opinions regarding your life and your work, whether you ask or not.

Some will agree with you, some won’t. C’est la vie! You will never, ever, please everybody.

At the end of the day, the only person you need compare yourself to is the person you were yesterday. As long as you’re working toward your own happiness, don’t let the opinions of others divert you, especially those from people who have not yet found their own paths in life.

We are all unique, what we decide to do with our time is entirely up to us; listen to your heart and answer only to yourself.

“Remember that wherever your heart is, there you will find your treasure.”

The greatest riches we can ever hope to have are the ones that make us truly happy. Where do you find your happiness? To where does your heart call?

It may be a profession, a hobby, a place, a person, a pet or a lifestyle, but it’s only when we stop and acknowledge what it is our hearts want that we will find our greatest treasures. These are the treasures that will bring joy and happiness into our lives; this is where the heart is.

“The Alchemist” is a book that is full of wisdom and valuable lessons that can inspire us to live more purposeful and meaningful lives. The book encourages us to follow our dreams, trust in the journey, and embrace the challenges and opportunities that come our way.

I would like to leave you with some thoughts on love and purpose. I believe every single person on the planet has love to give whether we like to recognize this or not, love if directed in the right way or focus can create amazing things, however, love in the opposite can destroy.

So many of us, for reasons only we can answer, do not implement, execute or action our true and resolute feelings.

Unfulfilled love creates a cavity between our present and our true potential. You have all heard of the saying ‘if only’ or ‘it might have been different if’, we all need to chase our dreams, you need to be careful what you wish for, because it may just come true. Unfulfilled love can only create negative and malicious intent which takes us away from our ultimate desires and purpose in life.

Taking the first step or leap of faith is hard. It involves risks, learning of new things and getting to know new people. Making sure the direction is right can also be trying. But when there is no step, your vision or dream will not come true.

Once you have made up your mind, take the first step, however small the first step is.

Each of us thrives on being successful and in doing so we often forget the difficulties lying in the path to success. We set targets and want to achieve them right away, but we are humans and may fall short on those goals.

Often in life, you make a journey that changes the meaning of life as you knew it. I believe every single person can be extraordinary for something if directed in the right way and if circumstances can take them there for the great of good, amazing things can happen.

Finally, I used to think that omens were magical and rare. But in The Alchemist, omens are both real and common.

When I look back at my trip, I see that there were all sorts of markers for me to follow. I just hadn’t realized until I looked for them. I had stopped listening to my heart because it stopped making sense. Like Santiago, my heart was afraid.

It was afraid of failure. It was afraid because there were no guarantees that anything remarkable would come out of the trip. For the longest time. The Alchemist just as it did for Santiago, if I listen and watch with intention, great things can manifest.

As Friedrich Max Müller, who was one of the great scholars of the nineteenth century once said:

“A flower cannot blossom without sunshine and man cannot live without love”

Entrepreneurial Leadership

There has been much discussion around transformative innovation that explores new horizons and potentially disrupts business models, and whether this requires an entrepreneur mindset.

‘’Entrepreneurial Leadership’’ is a mindset that emphasizes the strategic management of risk and dynamic, changing systems. Entrepreneurial leaders look for new opportunities and ways to innovate as individuals and as part of a team.

These qualities often contrast with traditional leadership methodologies that emphasize following processes and procedures in an orderly, predictable way to minimize risk

Leaders need to harnesses the power of relationships, puts people first, enabling them to take on and solve daunting challenges enabled by a mindset that turns problems into opportunities that creates economic and social benefit.

Passion for ownership and collaboration, thriving in uncertainty, relentless optimism about the future, deeply inquisitive, open to new experiences and unique skills of persuasion are powerful mindsets and beliefs demonstrated by entrepreneurial leaders. The best entrepreneurial leaders are good at experimenting, learning and iterating that unleashes an ability to unlearn and relearn at an increasingly faster rate.

I’m always on the lookout for inspiration, and fortunately, I can find it almost anywhere. It’s one of the reasons
I love to travel. Since the senses are heightened around new circumstances, it’s an opportunity to reconnect to the world sensorially.

For many years I had the fortune to travel to Finland on business, the country values its people and offers many socially responsible programs, like free higher education. Its weather has also had a profound impact on its people. Winters are cold and there is a hardiness to the people as a result of dealing with that cold. The Finns use the word ‘’Sisu’’ to describe their character.

According to Wikipedia, the true meaning of the word Sisu:

“Cannot be translated properly into the English language. Loosely translated to mean stoic determination, bravery, guts, resilience, perseverance and hardiness, expressing the historic self-identified Finnish national character.”

Sisu is a great ideal that can be found at the heart of every entrepreneurial endeavour: contained within its English translation is the combination of guts, grit, resilience, determination, and bravery. It takes a combination all of the above to take a concept from idea to reality. Those who have changed our world had Sisu within them.

Sisu refers to mindset. In her book “Mindset,” Carol Dweck talks about two types of mindsets: one is fixed while the other is growth-oriented. By fixed, Dweck means that a person might think that they are born with a certain amount of talent and it won’t change. If you can’t sing, for example, you never will. A growth mindset is focused on learning: I can’t sing… yet. The yet is the most important part of the growth mindset.

Professor Carol Dweck – Leadership and the Growth Mindset

Perseverance, from my perspective, means one is not ready to give up yet, and therefore Sisu can be considered a growth mindset.

How are executives responding in todays new business world? As you may expect, they are largely focusing on maintaining business continuity, especially in their core. Executives must weigh cutting costs, driving productivity, and implementing safety measures against supporting innovation-led growth.

Unsurprisingly, investments in innovation are suffering. The executives in a recent survey by McKinsey & Company showed that they strongly believe that they will return to innovation-related initiatives once the world has stabilized, the core business is secure, and the path forward is clearer. However, only a quarter reported that capturing new growth was a top priority (first- or second-order) today, compared to roughly 60 percent before the crisis hit.

Possibly the most important discussion around business today, design lead creativity and innovation is about spearheading business reinvention and the disruptive economy.

Innovation, the successful implementation of new ideas, is an important driver of economic growth.

At IBEM combining our collective wisdom and experience we have developed a number of systematic models and approaches that can greatly assist on this journey of entrepreneurial leadership.

We start off with our entrepreneurial leadership canvas which defines a set of skills an attributes of an executive team that we believe are more fit for purpose for the future we face. This has been compiled with input from senior global executives and top thought leaders from academia. This forms the bedrock of all supporting models and approaches and when used in this context has the ability to unlock both strategic and cultural innovation.

We unpack the view of the three horizons of growth and how portfolio theory can have on growth aspirations with H1 running the core business, H2 transforming the core business and H3 innovating brand new businesses.

Appreciating the ease or product replication globally we commence a journey of discovery relating to business models and business model innovation. This ultimately leads to a discovery of what is the core job to be done for customers and does your business model play in the blue ocean or red ocean. Business model innovation is currently untapped in most organisations and is a wonderful approach to reinventing the customer experiences of the future.

Most organisations fail to take this opportunity.

Through our deep experience in building a design thinking school we demonstrate the power of this approach and how it can be used as a catalyst for innovation and driving a more human centred approach that is deeply embedded in empathy mapping.

Change is complex and in many cases not undertaken in a manner that uplifts and unlocks mindsets and beliefs. With our experience working with Harvard Professor John Kotter on his 8 steps of change process we believe this to be a wonderful foundation for any transformational change programme.

Successful innovation creates customer value through new products, services and processes, giving rise to new markets and economic growth, as well as contributing to higher productivity, lower costs, increased profits and employment. The central role of innovation in creating future prosperity and quality of life is widely acknowledged and accepted. Innovation drives long-term economic growth, and states that:

Innovation… has long been viewed as central to economic performance and social welfare and empirical evidence has confirmed the link between innovation and growth. This means that all businesses must understand the importance of innovation and develop an innovation culture to strengthen its efforts and outcomes. In addition to its growing importance and profile, innovation culture has also evolved in line with developing thinking about the scope and nature of innovation in a disruptive economy.

There is a huge gap between aspiration and reality – McKinsey & Company’s yearly global CEO report shows that 84% of world leaders are still operating in a horizon 1 strategy. Leaders who use vision to navigate the future often employ strategy to help them steer their organizations more effectively toward its destination.

To lead with vision, however, requires a fine balance among what matters today, what we anticipate will matter tomorrow, and how we can create the future through inspired, collective effort. There are three horizons that leaders should understand to ensure that vision unfolds as one would hope.

To define the horizon thinking:
• Horizon 1 ideas provide continuous innovation to a company’s existing business model and core capabilities in the short-term.
• Horizon 2 ideas extend a company’s existing business model and core capabilities to new customers, markets, or targets.
• Horizon 3 is the creation of new capabilities and new business to take advantage of or respond to disruptive opportunities or to counter disruption.

Leaders need to see beyond the short termism, uncertainty and address the risks while finding the opportunities in digital disruption, the economy, and geopolitical uncertainties, this requires a horizon 2 and horizon 3 approach. CEO’s are the company’s ultimate strategist.

In my experience, innovative cultures start with a philosophy and a tone one analogous to the classic parenting advice that children need both “roots and wings.” As an innovation leader, you must ground creative people in accountability for the organization’s objectives, key focus areas, core capabilities, and commitments to stakeholders. Then you give them broad discretion to conduct their work in service of those parameters. Obsessing too much about budget and deadlines will kill ideas before they get off the ground. Once your scientists understand that they are ultimately accountable for delivering practical products and processes that can be manufactured affordably, you can trust them to not embarrass you by wasting a lot of money and effort.

This trust helps forge an innovation culture. Innovation parenting also pays attention to innovators’ social development. Millennials, in particular, will expect and seek out opportunities to interact with people who interest and excite them exchanges that should, in turn, build innovation energy. To help individuals see where their work fits in the knowledge ecosystem, encourage relationships with colleagues in the internal innovation chain, from manufacturing to marketing and distribution. I ask my new hires to generate a list of who’s who at Corning within the first few months on the job. This helps them overcome the assumption that many hold that they must do everything themselves.

Innovation culture is made up of practices that support and strengthen innovation as a significant aspect of progress and growth.

It includes all structures, habits, processes, instructions, pursuits, and incentives that institutions implement to make innovation happen. It values, drives, and supports innovative thinking in order for it to be successful on an organizational level. To fully understand the importance of your company’s innovation culture you need to know how this impacts what employees do or say at work every day. This will help establish specific behaviours within the organization such as communication patterns between departments during meetings or who gets credit for new ideas when they come about.

While most business leaders now believe having a diverse and inclusive culture is critical to performance, they don’t always know how to achieve that goal.

Continuous innovation stimulates revenue growth and helps companies perform better during economic downturns.

Fixation on top-line growth can skew innovation efforts, resulting only in innovative gains from the low-hanging fruit of incremental growth.

Disruptive innovation is only possible when the entire organization is set up for an innovation mindset, a process that starts with proper leadership training. In this environment, nimble decision-making is a companion to rigorous experimentation. Team members must make the best decisions possible as quickly as required. These decisions must be open to re-examination as new information surfaces.

Trust is one of the most vital forms of capital a leader has today. Amid economic turbulence and global uncertainty, people are increasingly turning to their employers and business leaders as a source of truth, rather than their institutions and government officials. Trust, which can be defined as a belief in the abilities, integrity, and character of another person, is often thought of as something that personal relationships are built on.

A high-trust organization is one in which employees feel safe to take risks, express themselves freely, and innovate. When trust is instilled in an organization, tasks get accomplished with less difficulty because people are more likely to collaborate and communicate with each other in productive ways. As a result, outcomes tend to be more successful. No heroic leader can resolve the complex challenges we face today. To address the important issues of our time we need a fundamental change of perspective. We need to start questioning many of our taken for granted assumptions about our business and social environment.

Leaders serve as role models for their followers and demonstrate the behavioural boundaries set within an organisation. The appropriate and desired behaviour is enhanced through culture and socialisation process of the newcomers. Employees learn about values from watching leaders in action. The more the leader “walks the talk”, by translating internalized values into action, the higher level of trust and respect he generates from followers.

There are countless reasons why a growth mindset is important for business. There are several iconic brands that have adopted a growth mindset, including Apple, Bloomberg, and General Electric, and are known as innovators in their space. A fixed mindset can hinder growth and stops innovation from flourishing – a major problem for companies looking to get ahead of the competition.

One of the world’s most well-known and successful companies, Microsoft, switched its culture to a growth mindset when CEO Satya Nadella took over in 2014. In his words, prior to this mindset shift, “Innovation was being replaced by bureaucracy. Teamwork was being replaced by internal politics. We were falling behind.” Once Microsoft consciously started examining its work culture and implementing the attitudes of a growth mindset, including valuing innovation even if there’s failure along the way, the company truly transformed. As one employee put it, “The culture at Microsoft changed from ‘know-it-all’ to ‘learn-it-all’.” This ultimately helped Microsoft continue to lead in the technology space.

A growth mindset dramatically improves a company culture, but it must be practiced by senior leadership before junior employees will feel comfortable taking on the same mindset.

According to one study, employees that are in a company that values a growth mindset are 47% likelier to say their colleagues are trustworthy, 65% likelier to say that the company supports risk taking and 49% likelier to say that the company fosters innovation. To sum it up, employees value working at a company that fosters a growth mindset.

Companies that encourage a growth mindset must communicate what that mindset entails clearly with employees, so they know it’s okay to take risks, try new things, and potentially fail. According to the NeuroLeadership Institute’s Idea Report, “Growth Mindset Culture,” support from top leadership is critical for success in an organization. Sixty-nine percent of organizations used top leaders to communicate, teach, and role model growth mindset throughout the company.

Educating and instilling a growth mindset into company culture is a worthy cause for organizations looking to continue to innovate and stay ahead of their competition. When top leaders within a company embrace a growth mindset, the entire organization will follow suit.

Finally, to help bridge the trust gap we recognise that organisations need to work with each other and with wider society to identify practicable, actionable steps that businesses can take to shape a new relationship with wider society: a new ‘settlement’ based on mutual understanding and a shared recognition of the positive role that business plays in people’s lives.

The essential practices underpinning distinctive innovation have not changed in this time of crisis, but the relative emphasis and urgency of where businesses should focus has.

Above all, organizations need to realize that innovation, now more than ever, is a choice. Regardless of the relative emphasis and order, which for years have helped leading innovators more than double the total returns to shareholders compared to laggards, will continue to be critical in navigating and emerging even stronger from this crisis.

In the words of Professor Carol Dweck – Mindset: The New Psychology of Success:

“Why waste time proving over and over how great you are, when you could be getting better? Why hide deficiencies instead of overcoming them? Why look for friends or partners who will just shore up your self-esteem instead of ones who will also challenge you to grow? And why seek out the tried and true, instead of experiences that will stretch you? The passion for stretching yourself and sticking to it, even (or especially) when it’s not going well, is the hallmark of the growth mindset. This is the mindset that allows people to thrive during some of the most challenging times in their lives.”

Reimagining a changing leadership in HR – How recruitment can help build the organization

Co-authored by Geoff Hudson-Searle and Gimena Uhrich

HR is undergoing a significant shift with the integration of artificial intelligence (AI) technologies. This transformation is driven by the need for greater optimization and cost efficiency, as well as the desire to enhance the employee experience.

The use of generative AI, and other new technology, is enabling HR teams to work more efficiently with data, find talent with future-fit skills, and improve decision-making. To succeed in transformation, organizations need to embrace a multi-dimensional approach aligning processes, systems, skills, content, and strategy around the employee experience.

Oscar Wilde once said: “A cynic knows the cost of everything, but the value of nothing.”
Indeed, the same can be said for organisations that view their workforce as a cost, rather than an asset to be nurtured and developed over time.

Many modern-day organisations have now come to the realisation that it is the firm’s intangible assets, such as the knowledge and skill of their employees, that is fundamental to creating value and attaining a sustainable competitive advantage over rival firms.

Organisations today find themselves operating in a knowledge economy, and this raises many questions as to how firms can facilitate the creation, development and sharing of knowledge among its employees. Hence, the management and measurement of human capital (HC) has become an issue of great strategic importance.

Managing talent well has become crucial for finding opportunity in the midst of change, as leaders must shape a workforce with the skills to deliver on strategy now and in the future. Financial capital isn’t the main limiting factor in rising to today’s challenges – talent is.

The key to success is a talent-first mindset. Too many organizations go from initiative to implementation without thinking about the talent required. By putting talent first, the human resources function becomes a true driver of business value. We establish talent management as a distinct competitive advantage, matching talent to where the most value is at stake.

By delivering on dynamic talent allocation, closing skills gaps, and transforming core systems, we partner with organizations to build the talent capabilities they need to sustain and scale impact.

The most important resource in any economy or organization is its human capital—that is, the collective knowledge, attributes, skills, experience, and health of the workforce. While human capital development starts in early childhood and continues through formal education.

Human capital is much more than a macroeconomic abstraction. Each person has a unique, living, breathing set of capabilities. Those capabilities belong to the individual, who decides where to put them to work. The degree of choice is not limitless, of course.

People are the products of geography, family, and education; their starting points matter. Having career options also depends on an individual’s abilities and attributes, their networks, their family obligations, the health of the broader labour market, and societal factors.

While we recognize these constraints, career moves are nevertheless an important mechanism for expanding skills and increasing earnings. The patterns within our data set show that moving into a new role pays off—and even more so when someone lands a new position that stretches their capabilities or represents a match that better utilizes their skills.

Not all companies are equally good at developing people. Size is not the differentiator, as we find that small companies can be just as adept as their larger counterparts in this area. But companies with the strongest organizational health, those that offer more structured training for their employees, and those that provide more opportunities for internal advancement seem to stand out.

People join these companies to build knowledge and networks, understanding that their experience will provide a valuable signal to other employers for the remainder of their careers. Early career experience at these companies helps employees go on to become more upwardly mobile.

Companies can help individuals grow—and establish themselves as great learning organizations and magnets for talent in the process. Three priorities stand out:

Understand the potential in people as well as their current knowledge and skills. Most employers can benefit from challenging the status quo of how they select people for open roles. Instead of searching for “holy grail” external candidates whose prior experience precisely matches the responsibilities in an open role, leading organizations create systems for evaluating candidates based on their capacity to learn, their intrinsic capabilities, and their transferable skills.

This requires designing assessments that are fit for purpose, focusing on the few core skills that matter for success in the role. It also involves removing biases that pigeonhole people into the roles they are already performing; this point is particularly important when it comes to existing employees.

Research by McKinsey shows more than half of all role moves undertaken by individuals involved a skill distance of more than 25 percent—and this implies that people often have latent capabilities that are not recognized by their current employers. If someone’s track record shows the acquisition of new skills over time, it probably means that person is capable of learning more. Employers should be less constrained about recruiting candidates from traditional sources and backgrounds and more open to people who have taken unconventional career paths.

Embrace mobility. Global studies show more than 80 percent of all the role moves individuals made involved changing employers. Since there is no fighting the fact that talented people will move, the key for employers is becoming part of this flow.

Employers can aim to beat the odds on both sides of this 80-20 dynamic. On one end, they can attract the best candidates among the big talent pool that is always searching. On the other, they can boost the productivity and engagement of valued employees who stay.

To ensure that proven employees don’t have to go elsewhere to advance, organizations should set the expectation that part of a manager’s job is developing people who will go on to other things. Each role should have clear paths toward future roles, with skill requirements delineated at each stage. One way to do this in a large organization is to create an internal digital platform where employees can access learning modules and find their next opportunity.

Mobility is experience, not just upward progression. Lateral movement is a neglected opportunity for many organizations. When talented employees do move on, celebrate them as success stories—and don’t close the door on welcoming them back in a different capacity in the future.

Strengthen coaching, particularly early in an employee’s tenure. A great deal of skills development happens day to day on the job. Coaching and apprenticeship can maximize this effect. Our research suggests that the first few years of a career are foundational, and the same is true for the first year in any new job. Formal onboarding is not just an orientation session but a six-month to one-year period that should involve a thoughtfully created journey.

Organizations can provide the tools for a running start, including a manager committed to delivering coaching and facilitating connections. Even after hitting their stride, employees need ongoing opportunities to learn; this can pay off in the form of higher morale and reduced attrition.

In a June 2023 Gallup survey, 65 percent of US workers said that learning new skills is an extremely or very important factor in deciding whether to take a new job, and 61 percent said it was extremely or very important in deciding whether to stay at their current job. Formal learning and development programs that prepare employees for future roles are part of this, but it is difficult to make them effective. Companies that are true learning organizations build their own formulas, customized to their needs.

The evolution of technology in recruitment has significantly transformed the way companies attract, engage, and hire top talent.

Many innovative tools and platforms, from AI-powered candidate screening systems to sophisticated recruitment software, have driven this transformation.

These are designed to streamline processes, automate time-consuming tasks, enhance efficiency, and ultimately deliver better hiring outcomes.

The role of technology in recruitment has seen a significant evolution, transforming the way companies attract, engage, and hire top talent. From advanced candidate matching systems and gamified assessment tools to AI recruitment tools, chatbots and recruitment marketing platforms, technology is reshaping the recruitment landscape.

These technologies offer numerous benefits, including increased efficiency, improved candidate experience, and enhanced ability to reach a wider pool of candidates. They also provide valuable data and insights that can inform recruitment strategies and decision-making.

In this context, working with tech-savvy recruiters becomes a strategic advantage for both candidates and companies. Technology recruiters, adept at leveraging the latest recruitment technology, can streamline the hiring process, ensuring that companies find the right fit efficiently. They utilise technology in recruitment to its fullest potential, from AI recruitment tools for intelligent screening to tech for recruiters that assists with candidate engagement and onboarding.

For candidates, these recruitment agencies offer a seamless and engaging experience, often enabled by AI and other innovative technologies. They ensure that candidates are matched with roles that align with their skills, experiences, and aspirations, thereby improving job satisfaction and retention in the long run.

However, while the benefits of technology in recruitment are clear, it’s equally important to maintain a balance with traditional, human-led strategies. Technology can support and enhance the recruitment process, but it can’t replace the human touch. Personal interactions, intuitive judgement, and relationship-building are central to recruitment and still play a crucial role.

As we move forward, recruiters should embrace the opportunities that technology offers, while also recognising the value of human connection. By striking the right balance, they can leverage the best of both worlds to attract the best talent.

In the ever-evolving world of recruitment, staying abreast of the latest technologies and trends is key. It’s clear that technology will continue to play a pivotal role in shaping the recruitment industry. However, it’s the combination of technology and human insight that will truly drive success in recruitment.

As priorities pivot toward purpose and wellbeing, companies must meet candidates where they are, not rely on assumptions. They must walk the talk on social impact to earn trust and loyalty. With clear guidelines for supporting mental health, enacting diversity efforts and balancing innovation with empathy, organizations can transform hiring.

A great quote by Vern Dosch, CEO at National Information Solutions Cooperative and Author of ‘Wired Differently’:

“We can never fall short when it comes to recruiting, hiring, maintaining and growing our workforce. It is the employees who make our organization’s success a reality.”

This article is the expressed opinions and collaboration between two senior-level industry board professionals on their views and perceptions on the subject matter.

Geoff Hudson-Searle is a senior independent digital non-executive director across regulation, technology, and internet security, C-Suite executive on private and listed companies, and serial business advisor for growth-phase tech companies.

With more than 30 years of experience in international business and management he is the author of seven books: Freedom After the Sharks; Meaningful Conversations; Journeys to Success: Volume 9, GOD in Business, Purposeful Discussions, The Trust Paradigm and Scars to Stars Volume 3 and lectures at business forums, conferences, and universities. He has been the focus of radio/podcasts and TV with London Live, Talk TV, TEDx and RT Europe’s business documentary across various thought leadership topics and print media with The Executive Magazine, Headspring/FT, Huffington Post, The Sunday Times, Raconteur, AMBA, BCS, EuropeanCEO, CEOToday across his authorisms.

A member and fellow of the Institute of Directors, associate of The Business Institute of Management, a cofounder and board member of the Neustar International Security Council (NISC) and a distinguished member of the Advisory Council for The Global Cyber Academy. He holds a Master’s degree in Business.

Gimena Uhrich is a dynamic and results-oriented professional with a deep passion for seamlessly integrating HR and technology.

With a degree in Business Administration and Management, with complementary training in Human Relations, she presents a unique combination of experience in strategic management and planning, labor relations, and talent acquisition.

Throughout her career, Gimena has consistently demonstrated a deep understanding of the HR landscape. Her ability to leverage technology to improve processes has been instrumental in successfully leading clients. After accumulating experience in prestigious international companies such as Ernst and Young, Accenture, and Unilever, a decade ago she embarked on her entrepreneurial journey and founded INHAUS, a distinguished HR consultancy.

As a forward-thinking entrepreneur, Gimena’s proactive talent management and leadership have elevated INHAUS to the status of a trusted partner of industry leaders. In 2021, she co-founded MENTA, an AI integrated into her HR projects, combining efficiency with a human touch.

Today, Gimena is part of an outstanding team of partners leading INHAUS’ global expansion, in the Americas and European markets, to further consolidate INHAUS as a major player in the global HR consulting arena.

Outside work, Gimena enjoys marketing, photography, and communication, reflecting her passions inside and beyond INHAUS.

Leadership: Lessons and Experiences from the Modern and Ancient Past

In the last few years, leaders and their styles have been in the spotlight. What can this person, regardless of political affiliation, learn from leaders of the past?

Confucius recommends that we “study the past if you would define the future.” Lessons abound in past lives, to be sure, and no more than in those who led. As Retired Admiral Stavridis (and former NATO Supreme Commander) notes in his book The Leader’s Bookshelf, leaders across time, profession, level and setting face “creating effective strategies, inspiring subordinates, distributing scarce resources, communicating effectively, building collaborative teams, and developing innovative solutions to seemingly intractable problems”.

Mark Twain would, likely sardonically, agree as in this quote often attributed to him: “History never repeats itself, but it does often rhyme.”
Hence, anyone ignoring history ignores the lessons, often hard won, of millions of leaders. Time does not begin with us. However, the future does.

A lot of criticism and praise have been poured upon different leaders for their decisions and the way they managed business and people throughout these difficult years. It is said that a crisis can bring out the best, as well as the worst in a leader.

However, leadership today is geopolitical war, rising inflation, talent shortages, revamping policies to meet employee demands for more flexibility, and constantly reassuring and focusing on employees in the face of constant uncertainty.

But does being a strong and effective leader enough to cope with the rising challenges presented by the world?

Trust, empathy, compassion, and inclusion are the key asks from the leadership of today! And what’s the better way than to go down the lane and learn from the biggest crisis and shape our leadership with the right skills.

Leaders need to be empathetic, humble and present. That ideal may sound thoroughly modern but it was pioneered by the ancient Greek philosopher, general, historian, novelist, manager and economist Xenophon (430-355 BC), a ‘Renaissance Man’ centuries before the Renaissance was even a thing.

Lauded by Peter Drucker, the ultimate management guru, this Athenian aristocrat remains overshadowed by his mentor Socrates and by Plato, his hero’s famous (and fascist with a lowercase ‘f’) pupil, who saw no place for poetry in his ideal republic.

Xenophon’s worldview was more nuanced. He was admired – and read – by Alexander the Great, Julius Caesar, Niccolo Machiavelli and Thomas Jefferson who, in their differing ways, drew inspiration from his example as a leader who was both thinker and doer.

Leaders need to let go of the “power” trap. People lose the skills that got them power in the first place. Leaders need to beware of the traps that power can create in them which often lead to disaster.

Followership is an important aspect of good leadership- without followers, there are no leaders. Everyone, including leaders, has been a follower at one time. There have been countless research and workshops on effective leadership but none on effective followership.

To differentiate between the “Yes Man” and loyal followers that truly help leaders in creating an impact and achieving the vision. Hence, it is imperative for a leader to be committed to their followers and learn about their team members as individuals. Learn their personal interests and aspirations.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” – Walt Disney

Disney is seen most often sitting around a drawing table or storyboard, with a dozen other artists — sometimes as many as 40 – meticulously plotting and crafting scenes and characters. Walt Disney relied upon his need to give more opportunities to their teams to collaborate and innovate and make the desired impact, and hence participative leadership is a win-win for both employer and employees.

Reading from time-to-time about Roman history, I often think of the great triumphs and advances made by the Empire. I also think of its great generals and emperors who led with robust confidence and self-belief; and of each Roman who did their part in creating an enriched society that stands as a powerful example of what can be achieved by a well-organised collective.

But I also consider the reasons behind the Empire’s downfall. The conceited leadership, the vast expansions, the greed, deceit and betrayals that ultimately led to the Empire’s end have as much to teach us about the perils of leadership that can arise when we aren’t paying attention.

No matter how grand a leader or an organisation might be, success – to paraphrase Winston Churchill – is never a final result.

Jack Whyte’s books ‘The Singing Sword’ is book two of “The Camulod Chronicles”. I could not help but think of the days King Arthur was in power and of Julius Caesar. How were the words honour, integrity, probity, morality and self-sufficiency used then and exactly what can we learn from this era about ethical or moral conduct of a business or operation today.

Do we lack determination, imagination, courage, and passion in today’s business world?

Are we lost in the big data phenomenon and blame/accountability of others?

Do we actually take responsibility of our actions with others?

How is this effecting the way we behave, our conduct, and more importantly, the outcomes?

So as you can imagine this discussion did provoke lateral thinking around our experiences and learnings from assignments, when finally we came to historical information vs. historical thought.

There is a great deal of historical knowledge around today. We are awash with books on history, massive biographies, and philosophy on historical figures. Information on history is much broader than ever before, but there is very little historical thought across both spectrums in the business world.

As a famous lord, Lord Acton, once said: “Historical thought is far more important than historical knowledge”. Historical thought is using the lessons of history to understand the present and to make decisions for the future.
Can or should we be using history as an analytical tool and making use of the lessons of history?

If we were to draw lessons from the Roman Empire and experience it in our everyday existence, as human nature never changes, similar circumstances will always produce similar events. Churchill did change history and this should act as a guide and impediment to understanding the present, so that we can change the future.

The questions we should ask ourselves:

Do we have the reserves of moral courage that the Romans did to undertake that burden of empire or in business?

If we make change, what will be our legacy to the next generation?

Are we generous in spirit, determined to leave the world a better place, or are we hoping that an algorithm or technology is the answer?

Should we constantly refer to the Roman era or can we in still the disciplines, teachings, values and techniques that are far more enduring and far better than that of the Roman era?

In leadership, we need to have the courage to develop a bold vision, but we also require the humility to recognise that tomorrow doesn’t care about yesterday’s successes. That said, there are several lessons we can take from the ancient world of the Roman Empire. Here are just some of those which stood out for me:

1. Know that good fortune doesn’t last forever
In Marcus Aurelius’ Meditations, he writes about his mortality and the certainty of death; and, in Augustine’s works, we read his deeply sad account of his mother’s death. Great leaders use profound realisations of impermanence to consider how to best prepare for the future.

2. Be bold in your leadership… but keep your feet on the ground
In the examples of Julius Caesar and Caligula, we can see just how easy it is for power to go to a leader’s head, making them believe that they have all the answers and their way is unquestionable. Many emperors of the Roman Empire took for granted their power and its continuous nature.

3. Learn from your competitors
The Romans were an ingenuous people, but much of their advances including technology and engineering was helped by taking in the Celts and the Gauls’ approach to developing their own cultures. They would then quickly deploy what they had learnt to enhance their own culture and society, enabling success for the Roman Empire and establishing their leadership.

4. Invest in building a strong culture
This point is well-worn in leadership circles, but many of today’s leaders have yet to learn how to put this valuable idea into practice. The Romans knew the importance of building a culture where everyone knew their role and felt a strong sense of belonging.

Finally, The collective motto of the Roman Empire was Senātus Populusque Rōmānus – “The Senate and the People of Rome”. Having a shared identity and a common purpose – which all were clear on – meant that the Romans truly gave themselves to the cause.

The culture wasn’t simply an idea – it was a lived lifestyle that informed every success of the Empire.

As Julius Caesar, Roman general and statesman, once said:

“Experience is the teacher of all things.”

The Controversial Frontier – Re-Establishing Trust: The Battle for Objective Education

Co-authored by Geoff Hudson-Searle, Scott Siegel and Scott Schlesinger

It’s hard to quantify exactly how important trust is for a business. For business owners, a lack of trust is your biggest expense. It may take years for a manager or an executive to develop the trust of his or her employees, but there are only moments to lose. Without trust, transactions cannot occur, influence is destroyed, leaders can lose teams and salespeople can lose sales. The list goes on. Trust and relationships, much more than money, are the currency of business.

It’s hard to deny that the last few years have been turbulent on many world societies. Research from Mental Health America shows how much mental health has been impacted in the wake of the macroeconomics, geopolitical and behaviors of others: Anxiety screens were up by 634% from January to September of 2023, with depression screens up 873%.

Stephen Covey American educator, author, businessman, and speaker once said:

“If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it.

My communication may not be clear, but you’ll get my meaning anyway. You won’t make me “an offender for a word.” When the trust account is high, communication is easy, instant, and effective.”

In “The Seven Habits of Highly Effective People,” author and motivational speaker Stephen R. Covey introduced the concept of the emotional bank account. ‘’Much like a financial bank account, we make deposits and withdrawals to our emotional bank accounts. But in this case, rather than money, we’re building up and withdrawing from a reserve of trust with other people. Our deposit currencies are positive actions (e.g., honesty, kindness, integrity, gestures of goodwill), while the withdrawals are activated by negative actions, like ignoring a partner or team member’s problems, disrespect or not meeting commitments.’’

The Emotional Bank Account operates on the principle that every interaction we have with others either adds to or withdraws from the account’s balance. Positive interactions, such as showing empathy, expressing appreciation, and offering support, are deposits that build trust and goodwill. Conversely, negative interactions, like breaking promises, showing disrespect, or being unresponsive, result in withdrawals that erode trust and damage relationships.

According to Stephen Covey, there are six types of major deposits we can make to someone else’s emotional bank account:

– Understand the individual — Keep in mind the old saying and walk a mile in their shoes. Show interest in their lives, their worldview, their hopes and dreams.

– Attend to the little things — Always show respect. Prove that you think of them and care with small gestures: kind words, courtesy and little acts of kindness.

– Keep your commitments — Avoid rash promises. When you do make a promise, keep it. Show up on time, make that meeting and don’t blow off that phone call.

– Clarify expectations — Don’t automatically assume others know what you’re talking about. Define your expectations — not only for yourself, but for them.

– Show personal integrity — Be honest. Define your vision, and then show everyone that you’re not exempt from following the guidelines you set out.

– Apologize when you make a withdrawal — No one’s perfect. Offer a sincere apology, admit any mistakes and take responsibility for your actions.

When an emotional bank account has more deposits then withdrawals the people involved in that relationship will trust each other.

Ridvan Foxhall, Occupational Therapist and Educator, states: “One of the key foundations of a strong relationship is trust. In order to build trust, one must continually make deposits of honesty, kindness, unconditional love, patience, all of those essential virtues that strengthen any relationship. In doing so, we build large reserves in the emotional bank account.”

We need to build trust between students and universities.

A degree of trust is implied in the relationship between students and the university. Higher education is about more than studying or the distribution of “knowledge units” in a society; it is about learning and whole-person development. Students enter university trusting that their time in class, the people they meet and the communities that surround them will shape their development.

The exchange of trust goes both ways. University staff and faculty, for their part, trust students to be open-minded, sincere, and diligent in working towards the goal of learning.

Universities must prioritize programs that promote students’ whole-person development, equipping them with essential skills such as effective communication, time-management, collaboration, hardiness and leadership. By doing so, universities honor the implicit trust placed in them by their students and prepare them for success in both their careers and personal lives.

Mutual respect, a higher-order value based on a recognition of the worth of the other person, is necessary to build trust.

Philosopher Stephen Darwall at Yale University describes trust as an attitude of the heart, a form of confidence in someone and an implicit invitation for them to trust themselves too. Behind this is the deeper reality of our shared humanity and learning over time to exercise empathy and try to understand those we disagree with, looking beyond the beliefs to the person who holds them.

Commitment to the worth and well-being of their students, along with the capacity to deliver holistic education that serves this, is the condition universities should fulfil to warrant trust. Compassion and understanding enable these conditions to be fulfilled.

At its heart, higher education is not only about administering knowledge; it is about guiding a whole person, and that involves care and courtesy. Higher education is entrusted to see through points of disagreement – no matter how deep – to the person beneath and to engage students to work for a better future, inviting them to trust themselves in that process.

Determining the value of a university-level education is a complex endeavor that goes beyond the examination of course content. As parents and employers, we want to ensure that individuals graduating from a university have the skills to compete in a global economy.

In order to thrive in business, universities must provide a comprehensive evaluation of critical thinking skills, a facet that often leaves parents and employers grappling with questions about the student’s ability not only to absorb information but also to analyze and tackle complex problems.

The significance of critical thinking becomes even more pronounced when considering its role in shaping a student’s readiness for future professional endeavors. In the professional world, the ability to analyze complex situations, make informed decisions, and articulate well-supported viewpoints is critical.

A recent report by the New York Times stated that nearly 80% of students in one Ivy League school received A or A-. With so many high grades given out, how do we hold universities accountable to ensure students can engage in critical thinking and not simply memorize text?

Imagine a scenario where a recent graduate, who graduated with top grades from a prestigious Ivy League school, enters a very important business meeting. The task at hand involves analyzing market trends, making strategic decisions, and presenting well-supported proposals.
However, despite the stellar academic record, the graduate finds themselves grappling with the practical application of critical thinking in a real-world setting. The disconnect between academic achievement and professional readiness raises questions about the effectiveness of current assessment methods.

In such instances, Generative AI could act as a guiding compass, providing personalized insights and evaluations that extend beyond grades, ensuring that graduates are truly equipped for the dynamic challenges of their future careers.

Generative AI is an advanced technological tool that plays a transformative role in higher education by comprehensively assessing and evaluating critical thinking skills. Unlike traditional methods focused solely on academic content, Generative AI provides a nuanced understanding of students’ abilities to articulate well-supported viewpoints across diverse disciplines, fostering a personalized and adaptive approach to learning.

This technology serves as a valuable ally, going beyond memorization to emphasize the practical application of critical thinking in real-world scenarios, thereby becoming an essential component in navigating the multifaceted challenges of higher education and preparing students for the demands of their future professions. In essence, will the student be ready for the “real world”.

Generative AI serves as an unbiased and unemotional companion in the educational journey, logically assessing not only the depth of knowledge but also the subtle development of crucial critical thinking skills. It provides professors and parents with a holistic understanding of their student’s cognitive abilities and adaptability in navigating the challenges that they will encounter once they graduate.

One pivotal aspect of critical thinking is the ability to articulate a well-supported point of view. In disciplines such as business, law, and social sciences, students are frequently tasked with presenting evidence-based arguments. In a business ethics class, for instance, students may be required to analyze a case study, formulate ethical viewpoints, and defend them with factual evidence.

Generative AI can assist in evaluating the clarity, relevance, and persuasiveness of students’ arguments. It becomes an unemotional tool that not only assesses academic content but also gauges the practical application of critical thinking skills in real-world scenarios. This capability becomes particularly significant in preparing students for the demands of their future professions.

By using a few representative algorithms such as:
• Sentiment Analysis for Depth Assessment
• Argumentation Mining for Logical Structure
• Content Relevance Scoring
• Dynamic Clustering for Group Insights

The integration of Generative AI in educational assessments allows for a more personalized and adaptive approach to learning. It can identify individual strengths and areas that require improvement in critical thinking skills, tailoring educational experiences to better meet the needs of each student. This adaptive learning model enhances the overall educational experience, fostering a more supportive and effective environment for intellectual growth.

A representative and unbiased scorecard for a student is presented below:

Fundamental Concepts:
• Limited understanding of foundational marketing concepts.
• Basic understanding but struggles to apply concepts consistently.
• Adequate grasp of fundamental marketing principles.
• Proficient understanding, applies core marketing concepts effectively.

Application of Critical Thinking Strategies:
• Difficulty in applying marketing strategies to real-world scenarios.
• Basic application but inconsistent in connecting strategies to outcomes.

As we contemplate the crucial role of critical thinking in preparing students for the challenges of the real world, it is evident that universities must be held accountable for providing a comprehensive evaluation of these skills.

The prevalence of high grades in prestigious institutions raises concerns about the effectiveness of traditional assessment methods. It’s time to advocate for a paradigm shift in higher education and Generative AI offers a holistic assessment that goes beyond academic content, ensuring a personalized, unbiased, unemotional, and adaptive learning experience. Let us collectively champion the integration of Generative AI in educational assessments, fostering an environment that not only measures knowledge but also cultivates the critical thinking skills essential for our students to thrive in the complex landscapes of the professional world. The future readiness of our children depends on it.

Finally, higher education has plenty of big-time problems today, from falling enrollment and rising student debt to admission scandals and sports corruption. Beyond hurting the reputations of individual schools, these problems could undermine support for academia more broadly. So, it’s critically important for universities and colleges to double down on building (or rebuilding) their relationships with stakeholders.

Higher education has a huge built-in advantage over many other major organizations. Of the four groups that you could identify as the most credible advocates for an institution, three are fundamental to higher education: academic experts, a person like yourself (students, alumni and parents of both groups), and employees.

Academic institutions will reach a lot more people—and reach them more effectively—if a message is amplified by a loyal army of ambassadors. In addition to sharing stories with these influential proponents, schools need to treat them like the essential partners they are.

Given the nest of problems it has, higher education needs to invest in trust. What schools put in today will build the endowment of tomorrow.

As Warren Buffet American businessman, investor, and philanthropist once said:

“Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices.”

This article is the expressed opinions and collaboration between two senior-level industry board professionals on their views and perceptions and additional and individual contributions from:

https://www.linkedin.com/in/scott-schlesinger2001/: who is a Data, Analytics & AI Practice Lead | Innovator | Experienced CDO/CAO | Thought Leader | Adjunct Professor.

Scott Siegel is a results-oriented and visionary technology leader. He specializes in strategic partnerships with C-Level executives and the integration of emerging technologies to optimize operations, enhance productivity, and drive cost efficiencies through the application of AI. Scott’s focus centers on cultivating a culture of continuous improvement and collaboration, aligning innovative strategies with business goals to fuel organizational growth. With a proven track record, he has directed cross-functional teams in the development and implementation of cutting-edge AI algorithms and models, revolutionizing data analysis, pattern recognition, and predictive capabilities for shopping events using generative AI.

A trailblazer in advancing neuroscience analytics, he leverages this expertise to unveil deep consumer insights, drive data-driven decision-making, and enhance customer experiences. His leadership extends to championing the adoption of data mesh architecture, enabling scalable and decentralized data ecosystems for improved democratization and agility.

He is extremely adept at developing and executing innovation strategies, leading implementations for Data Governance, Analytics, and Regulatory Privacy Compliance across diverse industries. As an advocate for AI-driven solutions, he evaluates and incorporates emerging technologies such as computer vision into business processes, products, and services.

With a commitment to excellence, he mentors and develops high-performing teams, ensuring they grow within a culture of innovation. Collaborating with executive leadership, Scott aligns analytics initiatives with overall business strategy, facilitating data-driven decision-making throughout the organization. His commitment to sharing insights is reflected in many published articles, showcasing a dedication to thought leadership in the technology and analytics space.
Linkedin: https://www.linkedin.com/in/scottsiegel1/

Geoff Hudson-Searle is a senior independent digital non-executive director across regulation, technology, and internet security, C-Suite executive on private and listed companies, and serial business advisor for growth-phase tech companies.

With more than 30 years of experience in international business and management he is the author of seven books: Freedom After the Sharks; Meaningful Conversations; Journeys to Success: Volume 9, GOD in Business, Purposeful Discussions, The Trust Paradigm and Scars to Stars Volume 3 and lectures at business forums, conferences, and universities. He has been the focus of radio/podcasts and TV with London Live, Talk TV, TEDx and RT Europe’s business documentary across various thought leadership topics and print media with The Executive Magazine, Headspring/FT, Huffington Post, The Sunday Times, Raconteur, AMBA, BCS, EuropeanCEO, CEOToday across his authorisms.

A member and fellow of the Institute of Directors, associate of The Business Institute of Management, a cofounder and board member of the Neustar International Security Council (NISC) and a distinguished member of the Advisory Council for The Global Cyber Academy. He holds a Master’s degree in Business Administration. Having worked for corporate companies Citibank N.A, MICE Group Plc, Enigma Design, MMT Inc, Kaspersky Laboratory, Bartercard Plc, and RG Group around the world, Geoff has vast international experience working with SME and multinational international clients. International clients with which Geoff has worked include the British Government, HP, Compaq, BT, Powergen, Intel, ARM, Wartsila Group, Atari, Barclays Bank, Societe Generale, Western Union, Chase and Volvo.

Geoff has worked in a broad range of industries including software, technology and banking which has given him a range of different experiences and perspectives of what can work, the importance of good people, process and how these can be applied and amplified to deliver results in different scenarios and paradigms. Geoff is known for bringing in a fresh viewpoint and sometimes challenging the status-quo with a strategic approach delivering successful change management programmes and launching companies and products internationally that deliver results.

Geoff’s areas of expertise lie in brand strategy, business communications, business integration, business development and improvement, capital raise activities, pre-IPO planning, capital raise transactions, M&A with full P&L responsibility, which ideally equips him to strengthen global companies, develop SME and international business, and marketing strategies.

Linkedin: https://www.linkedin.com/in/geoffsearle

Executive Leadership – Can we Trust ‘Realistic Optimism’

There is much executive discussion around ‘realistic optimism’, which is the ability to balance out negative and positive things in situations, circumstances and people.
It is the courage to explore opportunities, where others are blocked by risk and failure, with the belief that the future will be better than the past.

Optimism bias is defined as the difference between a person’s expectation and the outcome that follows. If expectations are better than reality, the bias is optimistic; if reality is better than expected, the bias is pessimistic, according to Cell Press something that 80% of the global population possess to some degree.

Thinking positively is an evolutionary hallmark, because it facilitates envisioning what is possible, allowing us to be courageous and innovative. Levels of optimism bias vary according to our mental state and current circumstances, and there are ways to temper or increase it.

That’s good, because a surfeit of optimism can lead to underestimating risk. Understanding where you sit on the optimism spectrum can help you adjust for your bias – and maybe even make better choices.

At the root of optimism bias are two assumptions: first, that we possess more positive traits than the average person; second, that we have some kind of control over the world around us.

Despite unexpected negative events happening to us – or seeing them on the news – it is the positive events that tend to leave the biggest impression on our belief systems. We simply “learn better” from good things happening around us, which perpetuates the bias. Bad things tend to be given less credence, and some people ignore them altogether.

An overabundance of optimism, however, can lead to an inadequate assessment of potential hazards. A common example is planners underestimating budgets and timeframes. It could also mean failing to take out insurance, or not wearing a helmet while cycling – or maybe even catching illness through complacency or neglect.

Optimism bias occurs with equal prevalence across the global population, but culture plays a role by influencing how optimistic or pessimistic people consider themselves. In cultures in which optimism is considered a good thing, such as the US and Australia, people are more likely to self-identify as optimists.

Optimism is also linked to success in multiple domains, whether it’s business, politics, or sports. CEOs tend to be more optimistic than the average person, as are entrepreneurs, whose optimism increases further once they take the leap into starting their businesses.

American psychologist Martin Seligman teaches people to cultivate a more optimistic viewpoint by ascribing permanent causes to positive things and temporary ones to negative things. A person may say, ‘That project went well because I am a good engineer’ or ‘That project failed because I didn’t put enough time into it’.

The message is that good things happen for reasons inherent to the individual, while bad things are attributed to causes that can be remedied, such as last-minute preparations. This cultivates a positive self-view that makes us optimistic about our future prospects.

Many studies have been carried out about the effectiveness of optimism as a psychological phenomenon, leading to various theoretical formulations of the same concept, conceptualized as “disposition”, “attributional style”, “cognitive bias”, or “shared illusion”.

This overview is an attempt to explore the “optimism” concept and its relations with mental health, physical health, coping, quality of life and adaptation of purpose, health lifestyle and risk perception.

Positive and negative expectations regarding the future are important for understanding the vulnerability to mental disorders, in particular mood and anxiety disorders, as well as to physical illness. A significant positive relation emerges between optimism and coping strategies focused on social support and emphasis on positive aspects of stressful situations.

Through employment of specific coping strategies, optimism exerts an indirect influence also on the quality of life. There is evidence that optimistic people present a higher quality of life compared to those with low levels of optimism or even pessimists.

Optimism may significantly influence mental and physical well-being by the promotion of a healthy lifestyle as well as by adaptive behaviours and cognitive responses, associated with greater flexibility, problem-solving capacity and a more efficient elaboration of negative information.

We have all heard the adage of the glass being half full or half empty to determine if someone skews toward being an optimist or pessimist. But perhaps there’s a third option: realist. While pure optimists and pure pessimists simply accept (or reject), realists tend to take action.

A realist looks at the glass and says, “Hey, there’s a glass with some liquid in it.” Where a pure optimist may be completely happy with the amount that’s in the glass, and a pure pessimist may be disappointed, pure realists don’t judge – they accept, observe, and question: “Is this the right amount for me right now?”; “Is this the right glass for me?” If it’s not, then they take action.

However, like most things, optimism and pessimism are on a spectrum, with realistic thinking in the middle. So, you can have realistic pessimists and realistic optimists the difference between the two is that realistic optimists have the ability to be hopeful that they can change things for the better. They believe they’ll succeed but understand that doing so will take work.

As human beings, we can practice integrative awareness before, in, and after the moment. Beforehand, we can visualize the expected external event and our potential internal response. After the event, we can reflect and process the experience, let go of stress, and gain insight. In the moment, we can observe ourselves while having the experience and regulate our behaviour at the same time.

Captain Chesley Sullenberger brought the process of integrative awareness alive when he landed his commercial plane in the Hudson River in 2009. After a bird strike cut both engines of his commercial flight soon after take-off, Captain Sullenberger demonstrated the ability to stay calm while facing fear.

Instead of returning to the airport as air traffic controllers were advising, he paused and assessed that he couldn’t make it, landing instead in the river and saving the lives of all on board. The balancing of emotions with a rational and deliberate thought process is something scientists call metacognition.

By practicing internal awareness on two levels (having the experience and observing it at the same time), you can catch early signals of distress, doubt, or fear without acting out a stress response. This is especially critical in times of crisis. While we can never be purely objective, we can try to reach that state as much as possible.

Without objective awareness, signals of distress can trigger “survival” behaviour, and we lose the ability to pause, reflect, and decide. For a leader during crisis, this survival state can present a huge risk, and in the case of Captain Sullenberger, it would have been fatal.

In a crisis, some leaders react to complex problems with polarizing opinions, quick fixes, false promises, or overly simplistic answers, often combined with a command-and-control leadership style. They lose their ability to be in dialogue, to continuously adapt, and to look for novel solutions.

In a situation where their experience falls short, but without the ability to practice integrative awareness, they may be guided by their fear and resort to habitual responses, often unconsciously biased, to unfamiliar problems.

Another risk of not being aware of our internal world is found in “sacrifice syndrome”: leaders who face constant pressure do not find time to take care of themselves, leading to reduced effectiveness and exhaustion.

Successful Leadership requires optimism and realism. While we need Leaders to not sugarcoat problems when communicating with Employees, any harsh realities need to be balanced with inspiring perseverance about the organization’s future.

But it’s not only our Leaders’ responsibility to balance reality and optimism … it’s something every employee should do. Really, it’s something we should do in every aspect of our lives. Why?

According to an article on WebMD, realistic thinking helps us be present by focusing on reality and not hypotheticals. It’s also shown to improve overall wellbeing because realistic thinking allows you to create “reasonable expectations for yourself and those around you that will help you live a less stressful life…

When you train yourself to rationalize and think critically about the situation, you’re more likely to expect reasonable outcomes. This will set you up for better thoughts and mental health in the future.”

Dr. Martin Seligman, former president of the American Psychological Association and legendary researcher in the field of optimism, discovered that optimism or pessimism lies in the way you explain the events that happen to you. Such “automatic thoughts” often cause us to assess events inaccurately and jump to erroneous conclusions.

Unrealistic optimism is defined as believing that you are more likely to experience pleasant events than is actually the case, and less likely than others to experience negative ones. It can keep you from being able to change direction when you are unable to see the trouble that lies ahead.

So, when it comes to optimism or pessimism, “hope for the best, prepare for the worst” is an ideal motto. To achieve that you must be honest with yourself about your usual approach to life. Discover the ways in which your past may be distorting your present.

Doing this can transform your grip on the truth for the better. By far the greatest cause of the emotional disturbances that make us avoid reality is our childhood relationships with our parents. Surprisingly few people have an understanding of the true role they played in their family, let alone of the extent to which suffered early maltreatment.

Final word, positive expectations are good; optimism leads us to look for new challenges and work on the things we have control over. On the other hand, we should remember the importance of being realistic and be aware of the line between constructive optimism and pop psychology positive thinking. Have positive expectations about the future, but do not get into the habit of sweeping reality under the rug or distorting it.

Otherwise, you might be caught off guard when negative things happen. We should also evaluate to what extent the situation can be changed and act accordingly. If there are situations or conditions you cannot change, it’s better to accept them rather than relying on false optimism. Lastly, remember that being “very optimistic” might not necessarily result in the best outcomes in every situation. It might be balance that keeps us going.

We never know, but creating the illusion of predictability is easier than you may think. We have the ability to remove the illusion that we know what the world will look like in the coming months or years. And we have the ability to have a plan and act despite these objective limitations.

When we face the dilemma of what will become the basis for our decisions and actions, a pessimistic or optimistic vision of the future, it is worth remembering that we do not have to function in this dichotomy. There is still realistic optimism, which takes into account all the circumstances based on a realistic expectation.

Sandrea L. Schneider PhD and Professor once stated on the subject.

“When our hopes for performance are not completely met, realistic optimism involves accepting what cannot now be changed, rather than condemning or second-guessing ourselves.
Focusing on the successful aspects of performance (even when the success is modest) promotes positive affect, reduces self-doubt, and helps to maintain motivation (e.g., McFarland & Ross, 1982)….

Nevertheless, realistic optimism does not include or imply expectations that things will improve on their own.

Wishful thinking of this sort typically has no reliable supporting evidence. Instead, the opportunity-seeking component of realistic optimism motivates efforts to improve future performances on the basis of what has been learned from past performances.”

LIFE is Short…

Life is short. Why not spend it mired in regret? Why not spend your evenings sitting side by side at the dining-room table with your spouse, trying to determine whether your downstairs neighbours’ ceiling fan is making the floor tremble?

Our brains are busier than ever before. We’re assaulted with facts, pseudo facts, jibber-jabber, and rumour, all posing as information. Trying to figure out what you need to know and what you can ignore is exhausting. At the same time, we are all doing more. Thirty years ago, travel agents made our airline and rail reservations, salespeople helped us find what we were looking for in shops, and professional typists or secretaries helped busy people with their correspondence.

Now we do most of those things ourselves. We are doing the jobs of 10 different people while still trying to keep up with our lives, our children and parents, our friends, our careers, our hobbies, and our favourite TV shows.

Our existence on this planet is statistically insignificant when compared with the history of the universe. So, take advantage of it! Charge your spouse six pounds and eighty pence on Venmo for “supplemental groceries.”

You get to choose the life you live. And, every minute, you have the opportunity to make a different choice. Every minute, you could say, “Today, I will eat defrosted turnip soup and think about the time I felt left out at my friend’s wedding.”

Our smartphones have become Swiss army knife–like appliances that include a dictionary, calculator, web browser, email, Game Boy, appointment calendar, voice recorder, guitar tuner, weather forecaster, GPS, texter, tweeter, Facebook updater, and flashlight. They’re more powerful and do more things than the most advanced computer at IBM corporate headquarters 30 years ago.

And we use them all the time, part of a 21st-century mania for cramming everything we do into every single spare moment of downtime. We text while we’re walking across the street, catch up on email while standing in a queue – and while having lunch with friends, we surreptitiously check to see what our other friends are doing. At the kitchen counter, cosy and secure in our domicile, we write our shopping lists on smartphones while we are listening to that wonderfully informative podcast on urban beekeeping.

But there’s a fly in the ointment. Although we think we’re doing several things at once, multitasking, this is a powerful and diabolical illusion.

Earl Miller, a neuroscientist at MIT and one of the world experts on divided attention, says that our brains are “not wired to multitask well… When people think they’re multitasking, they’re actually just switching from one task to another very rapidly. And every time they do, there’s a cognitive cost in doing so.”

So we’re not actually keeping a lot of balls in the air like an expert juggler; we’re more like a bad amateur plate spinner, frantically switching from one task to another, ignoring the one that is not right in front of us but worried it will come crashing down any minute. Even though we think we’re getting a lot done, ironically, multitasking makes us demonstrably less efficient.

To make matters worse, lots of multitasking requires decision-making: Do I answer this text message or ignore it?
How do I respond to this? How do I file this email? Do I continue what I’m working on now or take a break?

It turns out that decision-making is also very hard on your neural resources and that little decisions appear to take up as much energy as big ones. One of the first things we lose is impulse control. This rapidly spirals into a depleted state in which, after making lots of insignificant decisions, we can end up making truly bad decisions about something important. Why would anyone want to add to their daily weight of information processing by trying to multitask?

In discussing information overload with Fortune 500 leaders, top scientists, writers, students, and small business owners, email comes up again and again as a problem. It’s not a philosophical objection to email itself, it’s the mind-numbing number of emails that come in.

When the 10-year-old son of my neuroscience colleague Jeff Mogil (head of the Pain Genetics lab at McGill University) was asked what his father does for a living, he responded, “He answers emails.” Jeff admitted after some thought that it’s not so far from the truth. Workers in government, the arts, and industry report that the sheer volume of email they receive is overwhelming, taking a huge bite out of their day. We feel obliged to answer our emails, but it seems impossible to do so and get anything else done.

Before email, if you wanted to write to someone, you had to invest some effort in it. You’d sit down with pen and paper, or at a typewriter, and carefully compose a message. There wasn’t anything about the medium that lent itself to dashing off quick notes without giving them much thought, partly because of the ritual involved, and the time it took to write a note, find and address an envelope, add postage, and take the letter to a mailbox.

Because the very act of writing a note or letter to someone took this many steps, and was spread out over time, we didn’t go to the trouble unless we had something important to say. Because of email’s immediacy, most of us give little thought to typing up any little thing that pops in our heads and hitting the send button. And email doesn’t cost anything.

This uncertainty wreaks havoc with our rapid perceptual categorisation system, causes stress, and leads to decision overload. Every email requires a decision! Do I respond to it? If so, now or later? How important is it? What will be the social, economic, or job-related consequences if I don’t answer, or if I don’t answer right now?
‘Because it is limited in characters, texting discourages thoughtful discussion or any level of detail, and its addictive problems are compounded by its hyper-immediacy.’

‘Because it is limited in characters, texting discourages thoughtful discussion or any level of detail, and its addictive problems are compounded by its hyper-immediacy.’

Now of course email is approaching obsolescence as a communicative medium. Most people under the age of 30 think of email as an outdated mode of communication used only by “old people”. In its place they text, and some still post to Facebook. They attach documents, photos, videos, and links to their text messages and Facebook posts the way people over 30 do with email. Many people under 20 now see Facebook as a medium for the older generation.

“It is so plain and so simple. Yet everybody rushes around in a great panic as if it were necessary to achieve something beyond themselves.” Alan Watts, philosopher

What Alan Watts points out above is that we are lucky to enjoy the gift of life but we still keep on rushing around looking for it. We don’t get to realize that life is already in us. We are life: we breathe, feel and we are enough as we are.

People tend to think about life in two different ways.

Some people think they are going to live long enough and have the luxury to postpone things: once, twice or so many times that it tends to become a way of living.

Others believe that life is short and they don’t have the time to fit everything they like in it anyway. So, why care?

If the first category gave you a flick of recognition, you must have experienced that feeling which urges you to postpone things or situations. And the odds say that you might still experience it. You might think that you will do something in the future, you will make that trip you always wanted, you will quit your job to pursue your dream as a writer, you will be the person you always wanted to. You will be happy.

You seem to place all your desires and dreams in the future and expect that things will change someday but not now. By thinking that the next moment contains what this one lacks, your future lies on uncertainty.

Time passes without realizing, without you having enjoyed the ‘now and today’.

And there comes a day when, with snowy white hair and wrinkles on your face, you say “I wish I had tried dancing” or “I could have pursued my dream of becoming a teacher”. “Why didn’t I do it? I had all the time in the world.”

I’ll tell you why. Because you forget your mortality. You forget that you are here for a specific amount of time and that, someday, your life will come to an end.

I haven’t got any white hair yet, neither any wrinkles on my face and I don’t know how it feels when you come to that point in your life when you realize you wasted your time by doing things you didn’t really want to or by not doing things you wanted to. But I assure you that I don’t want to find out.

If you tend to think that your life is short and you can’t possibly fit everything in it, allow me to tell you that you’re wrong. Life is not short, we make it short.

Lisa Whelen

I lost a very good friend recently, Lisa Whelen, an amazing lady, so positive about life with a sixth sense of caring and love for everyone.

I was fortunate to know Lisa, we collaborated on my chapter for The Realization Foundation, Scars to Stars Volume 3.
I also wrote about Lisa’s book (‘Jo March’ being her pen-name) ‘Love is… simple’

Her career started in music working with The Petshop Boys and Oasis, before branching out into film. She was an excellent actress, and scriptwriter before coming an author.

After a near-fatal accident, Lisa was left immobilized, even considering suicide – yet, she defied doctors who said she would never walk again.

She was fortunate to meet Hratch Ogali, claiming to have saved a girl who hadn’t walked for twelve years. He told her: “I’m going to get you back on your feet and you will walk again, there is no doubt.” Miraculously, Hratch saved her life and Lisa was able to walk again.

Lisa being Lisa, she wanted to give back to the world and created a television programme, a film called Mind Over Science to help others who are in the situation she was in.

She worked all over the world with Hratch and his son Seto, helping others in energy healing and wellbeing.

She unfortunately died of Cancer at age 53, such a loss of a incredible person on 18th January 2024

I know Lisa will be out of the severe pain that she has endured, it’s sad to think that such a wonderful person has died, she gave 200% commitment to everyone, a very special person.

Life is short. She will always be in my prayers.

In the words of Dr Colin Murray-Parkes: “The pain of grief is just as much part of life as the joy of love: it is perhaps the price we pay for love, the cost of commitment. To ignore this fact, or to pretend that it is not so, is to put on emotional blinkers which leave us unprepared for the losses that will inevitably occur in our own lives and unprepared to help others cope with losses in theirs.”


In a world where the amount of stress one heaps on oneself can be seen as a badge of honour, we need to recognise the ways of reducing the potential negative impact of exhaustion and mindfulness is a great place to start. It allows us to take a step back and refresh our perspective on the world, to decide on a better response to the challenges we face, and to really focus. Neuroscientists have proven that no matter how good we are, our brains are simply not capable of operating effectively on more than one complex task at a time.

The fact that we are all intrinsically connected is not some fluffy principle someone made up, it is something which you can experience right now in your daily life. But the way we usually live our lives in this heavily technological environment our awareness and individual senses are hovering right below the signs so to speak. So, we rarely, if ever, see it.

We live in a post-truth world. The problem is in the technological world of information and importantly the way we humans communicate via online and collaboration tools and apps, do we communicate the truth?

It takes courage to be the person you really are. There really is no magic pill or solution to make this happen, especially in a world that constantly sends you messages about who you should be. All of this talk takes you away from being true to yourself. It leads you to live the life you think others want you to have.

This way of living takes you away from authenticity and truth. You ignore your desires and retort to what’s not even a best second on what you truly want to do or the person you really want to be.

This single realisation can change the way we live our entire life’s. From the way you treat others, to what you devote your time to, to the products you consume, and the causes you support.

Having understanding and interests, we can join together in a common purpose. This idea is similar to the way different components of the human body fit together to form a whole healthy body. Each part depends on the others as long as they are not diseased, for the whole to function properly.

The million-dollar question is do we want to be One, Whole and live in Truth… If not, our lives can be very short. Whatever you choose to do, make sure you enjoy every bit of it.

Annie Dillard:

“How we spend our days is how we spend our lives.”

Our life is made by moments and moments fill our days. Let’s make the most out of them, as the famous Oscar Wilde once said “Keep love in your heart. A life without it is like a sunless garden when the flowers are dead. The consciousness of loving and being loved brings a warmth and a richness to life that nothing else can bring.” And makes life’s journey all the more worthwhile. To experience love is to have lived.

Finally, Seneca, a Roman Stoic philosopher, said on the meaning of life:

“It is not that we have a short time to live, but that we waste a lot of it. Life is long enough, and a sufficiently generous amount has been given to us for the highest achievements if it were all well invested. But when it is wasted in heedless luxury and spent on no good activity, we are forced at last by death’s final constraint to realize that it has passed away before we knew it was passing. So it is: we are not given a short life, but we make it short, and we are not ill-supplied but wasteful of it… Life is long if you know how to use it.”

Focus in Leadership

Corporate leaders today are measured by a new yardstick. The supreme test of a CEO and board of directors is now the value they create not just for shareholders, but for all stakeholders.

The shift to stakeholder capitalism creates pressure for corporate leaders to try to satisfy a wide range of constituencies with different, sometimes conflicting interests and perspectives. Earning their trust is key to navigating this tricky terrain.

Research shows that trust is the key to success. Yet growing distrust, cynicism and misinformation are eroding confidence in corporate impact and Environmental Social & Governance (ESG) claims.

To prosper in the age of stakeholder capitalism, companies must actively cultivate the trust of employees, investors, customers, regulators and corporate partners: developing strategies to understand these stakeholders more intimately, implementing deliberate trust-building actions, tracking their efforts over time, and communicating openly and effectively with key stakeholder groups.

We have entered the trust era: a time where (mis)information is omnipresent, individual perceptions reign supreme, and digital security and data privacy are constantly threatened. Now more than ever, stakeholders expect organizations to do the right things and do them well.

These expectations range from entrusting an organization to safeguard one’s private data to requiring a company to have a strong stance on Environmental Social & Governance (ESG) issues.

Trust also drives performance. When stakeholders trust an organization, their behaviors will reflect that trust can affect more traditional key performance indicators that directly affect financial performance. Trust elevates customer and brand loyalty, which can lead to revenue. It enhances levels of workforce engagement, which can result in increased productivity and retention. And the data confirms it.

Trustworthy companies outperform non-trustworthy companies by 2.5 times, and 88% of customers who highly trust a brand will buy again from that brand. Furthermore, employees’ Trust in their leaders improves job performance, job satisfaction, and commitment to the organization and its mission.

Despite the data, however, many leaders and organizations still view trust as an abstract concept. Trust should be managed proactively because, when trust is prioritized and acted upon, it can become a competitive advantage. An organization that positions trust as a strategic priority—managing, measuring, investing in, and acting upon it can ultimately build a critical asset.

No heroic leader can resolve the complex challenges we face today. To address the important issues of our time we need a fundamental change of perspective. We need to start questioning many of our taken-for-granted assumptions about our business and social environments.

Leaders serve as role models for their followers and demonstrate the behavioral boundaries set within an organization. The appropriate and desired behavior is enhanced through the culture and socialization process of the newcomers.

Employees learn about values from watching leaders in action.

The more the leader “walks the talk”, by translating internalized values into action, the higher level of trust and respect he generates from followers.

A good case study is Disney – it strives to design work environments that inspire optimism and drive innovation for all employees, at all levels. And because of this recognize that maintaining an inclusive, supportive workplace requires mindful attention and intention, we continually adapt to the evolving needs of its people. The company’s intention is to put the responsibility for an inclusive culture in the hands of its leaders and employees through comprehensive education and engagement efforts.

We all watched Walt Disney Company (DIS) shares soared last week after the company released its fiscal first-quarter 2024 earnings. The stock had its best day in over three years after the company made a flurry of announcements and markets got a sense that CEO Bob Iger’s turnaround plan has started to show results on the ground.

Since returning to Disney, Bob Iger has inspired hope among employees and investors that he could turn around the entertainment giant — and faced tough challenges, people were a large part of the strategy that gave rise to the changes in fortunes.

To help bridge the trust gap we recognise that organizations need to work with each other and with wider society to identify practicable, actionable steps that businesses can take to shape a new relationship with wider society: a new ‘settlement’ based on mutual understanding and a shared recognition of the positive role that business plays in people’s lives.

To create such a settlement, businesses need to see themselves as part of a diverse, interconnected, and interdependent ecosystem – one that involves government, regulators, individual citizens, and more. Trust within and across this ecosystem is key to its long-term sustainability and survival.

That’s why trust needs to be restored to the heart of the business world.