Guest-blog: Roger Phare – The Jekyll, Hyde and The Executive Director

Roger Phare

As an executive director, how do you powerfully lead your organisation through complex challenges? How do you align your organisation, staff, and board around impact and achieve financial sustainability? As daunting as these questions can seem, they are fundamental executive leadership responsibilities.

In spite of its institutional power, the position of an Executive Director remains an immensely demanding one, and not one that any qualified and capable man or woman will agree to lightly.

We welcome back Roger Phare as our guest blogger who is an accomplished Global Executive Director, equipped with a commanding track record over the past 37 years of bringing sound judgement and a strong commercial perspective to IT businesses, from ‘Mainframe to Mobile’. Roger have been fortunate to have been part of the commercial computing lifespan. With a market driven approach, which he has strategically supported, a number of organisations, both at significant Board, Executive and Regional Directorship and responsibilities. An expert in corporate governance and compliance and risk management; enjoying challenging the status quo and providing independent advice to Boards whilst maintaining sound judgment, impartiality and with integrity.

Roger is going to talk to us about ‘Jekyll, Hyde Associates and the Executive Director’

Thank you Geoff, today I would like to discuss the role of the Executive Director, which can arguably be the most individually challenging and changeable of all Board roles. Not that the responsibilities are any greater or less than Non- Executive counterparts, yet the concept of disassociating the “day job” with the Board role can be tricky and take some fortitude. The Executive director must possess or develop the ability to perform separate roles with separate mindsets; a veritable Dr Jeckyll and Mr Hyde (and maybe other) set of personas.

The majority of companies start from small beginnings. Friends, family or work colleagues decide to set up in business and likely form a limited liability company. Almost invariably they become shareholders, directors and employees overnight. Generally there will be a leader; a chief executive who, more often than not, will also be elected chairman of the board. The other board members are often generalists, providing input based upon their work role experience.

Confusion can set in as the company grows and more employees are taken on board. This is where the understanding of role demarcation is vital. I recall being an executive director on the board of a growing company some years ago when one of my colleagues, who was head of the technical department as well as an executive director/shareholder, threatened to fire the receptionist for an indiscretion.
The receptionist did not report to this individual but his view was that as a major shareholder and director he had the over-riding power and right to make such decisions. He clearly had confused the roles, effectively merging all three responsibilities into one.

In the board room the need to disassociate the individual roles becomes even more apparent. Recalling that a director’s duty is to represent the medium and long-term interests of the shareholders, the double or triple role can be a major challenge. Let’s say that within a growing goods and services company the head of development, one of the founders and a minority shareholder, also sits on the board as an executive director. As a manager doing his day-to-day job, he has put up a business case to employ a number of new staff members within the development team.

At a board meeting, the annual item regarding profit distribution by way of dividends is discussed. The head of development sees this as an ideal forum to lobby for the approval of the business case. This is not say the overall decision will necessarily be wrong; it is that he has unwittingly brought his managerial role into the boardroom.

Once a company goes public, then the appetite for executive director’s wanes considerably. Most Commonwealth countries operate a unitary system, indicating a balanced mix of executive and non-executive directors. Yet over the past twenty years there has been a push for greater board member independence, with a move towards more non-executive directors. The executive directors are often consigned to the roles of chief executive and possibly head of finance.

Yet are we about to see the return of the executive director on public boards? There is no doubt that the need for up to date subject matter knowledge of industry trends is as much a requirement as expertise around governance and compliance. The need for this has started show itself in the rise of the advisory board; yet this can never replace true in-house expertise.

Perhaps we are about to witness the return of our Henry’s and Edward’s; but this time around improved peer mentoring and coaching maybe the answer.

You can contact Roger Phare via LinkedIn. Roger Phare on LinkedIn or by email: roger phare @ gmail .com (remove all spaces)

Guest-blog: David Priseman – The future of technology in home-care for the elderly

David Priseman

Technology is currently critical to home health care. Future advances in home health care technologies have the potential not only to facilitate the role of home health care within the overall health care system but also to help foster community-based independence for individuals.

Today I have the pleasure of introducing another Guest Blogger, David Priseman, who is an accomplished Executive Director. David had a career in consultancy and banking, including spells abroad with two major European banks and has worked for several years in the field of private equity and alternative finance as well as an advisor to SMEs. He has considerable board experience and currently chairs a mid-sized care home group and is a non-executive director of a small but ambitious technology company. He has a particular interest in how technology can address the challenges of the care sector, which is often slow to adopt innovation.

David is going to discuss with us today the future of technology in home-care for the elderly.

Both councils and families strive to keep the elderly living in their own home for as long as possible. Councils see a simple cost advantage in doing so, whilst families also like the idea that mum (statistically, it is usually mum) can still live at home.

However the reality of a single elderly person living at home on her own can be far from the rosy ideal. There is an alternative image of a harassed care worker rushing into an elderly person’s home, quickly heating up a tin of baked beans then 15 minutes later rushing out of the door. Yet this might be the only contact the person has with anyone until the same or a different care worker rushes by the next day.

Domiciliary care, like residential care, is difficult to provide effectively and profitably. Companies are handing back council care contracts as they cannot operate at the fee levels on offer (1). Staff recruitment and retention is a permanent challenge.

Councils are reluctant or unable to pay more than £15/hour, which is not financially viable for home-care providers, who now have to pay employees a higher minimum wage as well as their travel costs. However it can be viable at £20/hour. With care home costs around the £1,000/week level, half this amount would buy 25 hours of home-care per week. As the number of residential care beds is in slight decline whilst the number of elderly people is projected to rise steeply, this implies that the number of elderly people living at home will also rise. With this could come a significant growth in the self-payer home-care market.

People living at home are exposed to the risk of physical vulnerability, slow and inappropriate care delivery and social isolation. However the recent development of new technologies may in combination significantly improve the social and care experience for such people.

The unpredictability of the number of hours worked together with the short term notice of rotas and sudden changes in rotas are a major cause of high home-care worker turnover (2) and a headache for domiciliary care providers. However a range of competing software and apps have now been developed to mitigate (though not remove) this challenge. This can improve the efficiency of staff scheduling from a provider’s view point, addressing one of the main sources of dissatisfaction of employees whilst also introducing flexibility for the elderly resident.

Many elderly people have traditionally had a regular, perhaps weekly, phone call with their children. Some now conduct this through Sype. In addition, some families have installed a videocam or webcam in their parent’s home, usually in the kitchen or lounge/dining room, so they can see mum. This helps to maintain social contact and give reassurances about mum’s safety and wellbeing.

The development of ‘wearable technology’ should become more widespread. Currently the dominant application is for fitness monitoring during exercise, however it will increasingly move over to healthcare monitoring. This can be a watch or a monitor which is worn as an arm panel or in the future may be embedded in clothing; in all cases it measures certain of the wearer’s vital signs.
At present, these are mostly used in hospitals to reduce the requirement of nurses, of whom there is a well-documented shortage, to conduct routine patient checks. Instead, the data are transmitted to a cloud-based server and if a vital sign reading crosses a warning threshold this immediately signals an alert. In time, these devices will migrate to the residential setting.
This will speed up the awareness and treatment of a wearer’s condition. Major medical devices companies such as Medtronics and GE are active in this area, which has also seen technology start ups enter the market, such as EarlySense and Snap40. (3)

The internet of things (IoT) is rapidly increasing the number of internet-connected devices in the home. This can be used in a number of ways to improve the safety of elderly people living at home. For example, many people get up, go to the toilet, have a cup of tea and open the curtains. Sensors can detect whether or not the toilet has been flushed, the kettle boiled and the curtains opened, and if any of these things has not happened by say 9am then an alert would be triggered. (4)

One of the main problems facing the elderly living alone is loneliness and the lack of contact with others. Here, a combination of technologies is emerging to provide at least a partial solution. Awareness has recently increased of Amazon’s Alexa voice-controlled system which can search the internet, answer questions and respond to simple commands. Apple’s Siri and Microsoft’s Cortana are similar and rival devices.
Owing to improvements in voice recognition and AI, it will increasingly be possible to have an interactive ‘conversation’ with such devices. At some point, it may be possible to combine this with the face of a person on a screen or even a hologram of a person in the room to create the impression that a human is having a conversation with and maybe even developing a relationship with an intelligent machine-based ‘person’.
This idea has been explored in television and film, for example the science-fiction drama Her when a man develops a romantic relationship with his computer’s feminised operating system (5). Soon, it may become reality and even commonplace.

Finally, more than one of these technologies may combine in a way that provides care monitoring, practical assistance and companionship. Developed countries all have aging populations so the need to find solutions is urgent and many companies and universities are conducting research into this area, such as robotics with AI (6). New market opportunities are emerging to integrate and package appropriate technology solutions.

The vulnerable elderly living on their own at home have often been poorly served to date. Yet the number of such people is poised to continue to rise steeply. However a number of technologies are now being developed in parallel to tackle the problems they face. The result may be an improved care environment for the elderly at home: safer, reliable, better supported and less isolated. Such a future could be with us sooner than we think.

You can contact David Priseman on LinkedIn or by email: davidpriseman @ btconnect.com (remove spaces).

References

1. http://www.bbc.co.uk/news/uk-39321579
2. http://timewise.co.uk/wp-content/uploads/2014/02/1957-Timewise-Caring-by-Design-report-Under-200MB.pdf
3. http://www.earlysense.com/ and http://www.snap40.com/
4. https://www.ibm.com/blogs/internet-of-things/internet-caring/ and https://www.ibm.com/blogs/internet-of-things/elderly-independent-smart-home/
5. http://www.herthemovie.com/#/about
6. http://www.bbc.co.uk/news/business-39255244

“Journeys to Success” – out next week!

In the best-selling “Journeys to Success” series, men and women share their personal stories of transforming life-shattering events into triumphant success. The stories inside this book contain powerful seeds for resilience, spiritual awakening and plain determination in the face of powerful events. ‘Volume 9’ (to be published on 19th June, 2018) is a dedication to the late Tom Cunnigham, who recently passed away.

If you love stories of overcoming life’s challenges, this book is for you!

The “Journeys to Success”-series has become an international sensation, international author and I’m incredibly proud to have contributed this chapter: ‘Striving for an Ultimate Goal’.

The series has sold over 100 million copies in various formats including ebooks, hardback, and paperback, apps and audiobooks.

See also: “Journeys to Success” – Podcast

Guest-blog: Roger Phare – The qualities and experience needed to getting the right advise on the Board

Roger Phare

In the small business world, there is a lot of talk about whether a company should have a Board of Advisors (Advisory Board), and if yes, what the composition of such a group should be. In my time in the small and medium enterprise (SME) world, I have been exposed to and worked with hundreds of companies, a small percentage of which have had a Board of Advisors. Whether having such an advisory group makes sense depends a lot on the business and more importantly, the CEO and senior management team of the business.

In my opinion and I state this with wisdom, one of the smartest growth initiatives a business owner can implement is an advisory board: a hand-selected group of advisors that believe in your leadership, are aligned with your culture and mission, and are committed to your success.

The vast majority of business owners who implement an advisory board fail to see a strong return on investment because they have not followed guidelines to recruiting the right advisors, and have not set them up for success.

Today I have the pleasure of introducing another Guest Blogger, Roger Phare, who is an accomplished Global Executive Director, equipped with a commanding track record over the past 37 years of bringing sound judgement and a strong commercial perspective to IT businesses, from ‘Mainframe to Mobile’. Roger have been fortunate to have been part of the commercial computing lifespan. With a market driven approach, which he has strategically supported, a number of organisations, both at significant Board, Executive and Regional Directorship and responsibilities. An expert in corporate governance and compliance and risk management; enjoying challenging the status quo and providing independent advice to Boards whilst maintaining sound judgment, impartiality and with integrity.

Roger is going to talk to us about the qualities and experience needed to getting the right advise on the Board.

Over recent years we have seen the rise of the Advisory Board concept, a trend that reflects the changing nature of modern organisational leadership and governance. Thinking further on this, the obvious question is why? What has changed in public and private Boardrooms to see such a demand for specialist knowledge and expertise?

The answer perhaps dates back some twenty or even thirty plus years. Up until the late eighties board members generally came with experience related to the company’s market or industry, together with all round leadership and business skills. This had largely been the post war formula, in other words Executive or Non-Executive Directors in 1958 had much the same attributes of those in 1988 – then everything changed.

We had Wall Street, Enron and the Sub-Prime less than twenty years apart. Not co-incidentally, this timeframe was paralleled with the rapid rise of business computing and the internet. Ironically, while technology was an enabler for business growth it became an inhibitor for effective all-round board performance. Directors became much more focussed on financial and legal due diligence as the regulators took control. Boards became largely the keepers of compliance and governance, with their members skilled and qualified in these disciplines. So what happened to the much needed advice in areas such organisational structure and market direction?

Enter the Advisory Board, bringing relevant expertise and experience in key strategic areas.

There is perhaps another reason for the rise of the advisor(s) in the boardroom. Casting the mind back to our pre-1988 Director, past industry experience was a key attribute for the senior board member. Being five to ten years away from a hands-on roles was not a major issue – as business and market fundamentals remained consistent. Today key industries are in rapid growth mode that did not even exist five to ten years ago, with “here and now” expertise required.

So Advisory Boards are most likely here to stay and ideally should complement our incumbent NEDs or Exec Directors; the key is find the right balance and consistency.

You can contact Roger Phare via LinkedIn. Roger Phare on LinkedIn or by email: roger phare @ gmail .com (remove all spaces)

Robots are surely not going to destroy the planet, or are they?

Elon Musk, the mastermind behind SpaceX and Tesla, believes that artificial intelligence is “potentially more dangerous than nukes,” imploring all of humankind “to be super careful with AI,” unless we want the ultimate fate of humanity to closely resemble Judgment Day from Terminator. Personally, I think Musk is being a little futuristic in his thinking after all, we have survived more than 60 years of the threat of thermonuclear mutually assured destruction but still, it is worth considering Musk’s words in greater detail, and clearly he has a point.

Musk made his comments on Twitter back in 2014, after reading Superintelligence by Nick Bostrom. The book deals with the eventual creation of a machine intelligence (artificial general intelligence, AGI) that can rival the human brain, and our fate thereafter. While most experts agree that a human-level AGI is mostly inevitable by this point it’s just a matter of when Bostrom contends that humanity still has a big advantage up its sleeve: we get to make the first move. This is what Musk is referring to when he says we need to be careful with AI: we’re rapidly moving towards a Terminator-like scenario, but the actual implementation of these human-level AIs is down to us. We are the ones who will program how the AI actually works. We are the ones who can imbue the AI with a sense of ethics and morality. We are the ones who can implement safeguards, such as Asimov’s three laws of robotics, to prevent an eventual robot holocaust.

In short, if we end up building a race of super-intelligent robots, we have no one but ourselves to blame and Musk, sadly, is not too optimistic about humanity putting the right safeguards in place. In a second tweet, Musk says: ‘Hope we’re not just the biological boot loader for digital superintelligence. Unfortunately, that is increasingly probable.” Here he’s referring to humanity’s role as the precursor to a human-level artificial intelligence and after the AI is up and running, we’ll be ruled superfluous to AI society and quickly erased.

Stephen Hawking warned that technology needs to be controlled in order to prevent it from destroying the human race.
The world-renowned physicist, who has spoken out about the dangers of artificial intelligence in the past, believes we all need to establish a way of identifying threats quickly, before they have a chance to escalate.

“Since civilisation began, aggression has been useful inasmuch as it has definite survival advantages,” he told The Times.

“It is hard-wired into our genes by Darwinian evolution. Now, however, technology has advanced at such a pace that this aggression may destroy us all by nuclear or biological war. We need to control this inherited instinct by our logic and reason.”

In a Reddit AMA back in 2015, Mr Hawking said that AI would grow so powerful it would be capable of killing us entirely unintentionally.

“The real risk with AI isn’t malice but competence,” Professor Hawking said. “A super intelligent AI will be extremely good at accomplishing its goals, and if those goals aren’t aligned with ours, we’re in trouble.

“You’re probably not an evil ant-hater who steps on ants out of malice, but if you’re in charge of a hydroelectric green energy project and there’s an anthill in the region to be flooded, too bad for the ants. Let’s not place humanity in the position of those ants.”
The theoretical physicist Stephen Hawking, who has died recently aged 76, said last year that he wanted to “inspire people around the world to look up at the stars and not down at their feet”. Hawking, who until 2009 held a chair at Cambridge university once occupied by Isaac Newton, was uniquely placed to encourage an upwards gaze.

Enfeebled by amyotrophic lateral sclerosis, a form of motor neurone disease, he displayed extraordinary clarity of mind. His ambition was to truly understand the workings of the universe and then to share the wonder.

Importantly, he warned of the perils of artificial intelligence and feared that the rise of the machines would be accompanied by the downfall of humanity. Not that he felt that human civilisation had particularly distinguished itself: our past, he once said, was a “history of stupidity”.

Here are 10 interesting insights into the life and viewpoints of Stephen Hawking. Sure, Stephen Hawking is a brilliant, groundbreaking scientist, but that’s not all …

Stephen Hawking had much to say on the future of tech after all, he was an expert: Hawking was one of the first people to become connected to the internet.

“So, we cannot know if we will be infinitely helped by AI, or ignored by it and side-lined, or conceivably destroyed by it.
“Unless we learn how to prepare for, and avoid, the potential risks, AI could be the worst event in the history of our civilisation.
While he saw many benefits to artificial intelligence – notably, the Intel-developed computer system ACAT that allows him to communicate more effectively than ever – he echoes entrepreneurial icons like Elon Musk by warning that the completion of A.I.’s potential would also “spell the end of the human race.”

Stephen Hawking co-authored an ominous editorial in the Independent warning of the dangers of AI.

The theories for oblivion generally fall into the following categories (and they miss the true danger):
– Military AI’s run amok: AIs decide that humans are a threat and set out to exterminate them.
– The AI optimization apocalypse: AI’s decide that the best way to optimize some process, their own survival, spam reduction, whatever, is to eliminate the human race.
– The resource race: AIs decide that they want more and more computing power, and the needs of meager Earthlings are getting in the way. The AI destroys humanity and converts all the resources, biomass — all the mass of the Earth actually — into computing substrate.
– Unknowable motivations: AI’s develop some unknown motivation that only supremely intelligent beings can understand and humans are in the way of their objective, so they eliminate us.
I don’t want to discount these theories. They’re all relevant and vaguely scary. But I don’t believe any of them describe the actual reason why AIs will facilitate the end of humanity.

As machines take on more jobs, many find themselves out of work or with raises indefinitely postponed. Is this the end of growth? No, says Erik Brynjolfsson:

Final thought: Artificial Intelligence will facilitate the creation of artificial realities  custom virtual universes  that are so indistinguishable from reality, most human beings will choose to spend their lives in these virtual worlds rather than in the real world. People will not breed. Humanity will die off.

It’s easy to imagine. All you have to do is look at a bus, subway, city street or even restaurant to see human beings unplugging from reality (and their fellow physical humans) for virtual lives online.

AIs are going to create compelling virtual environments which humans will voluntarily immerse themselves in. At first these environments will be for part-time entertainment and work. The first applications of AI will be for human-augmentation. We’re already seeing this with Siri, Indigo, EVA, Echo and the proliferation of AI assistants.

AI will gradually become more integrated into human beings, and Virtual platforms like Oculus and Vive will become smaller, much higher quality and integrated directly into our brains.

AIs are going to facilitate tremendous advances in brain science. Direct human-computer interfaces will become the norm, probably not with the penetrative violation of the matrix I/O ports, but more with the elegance of a neural lace. It’s not that far off.
In a world with true general AI, they’re going to get orders of magnitude smarter very quickly as they learn how to optimize their own intelligence. Human and AI civilization will quickly progress to a post-scarcity environment.

And as the fully integrated virtual universes become indistinguishable from reality, people will spend more and more time plugged in.
Humans will not have to work, there will be no work for humans. Stripped of the main motivation most people have for doing anything, people will be left to do whatever they want.

Want to play games all day? Insert yourself into a Matrix quality representation of Game of Thrones where you control one of the great houses. Go ahead. Play for years with hundreds of friends.

Want to spend all day trolling through the knowledge of the world in a virtual, fully interactive learning universe? Please do. Every piece of human knowledge can be available, and you can experience recreations of historical events first-hand.

Want to explore space? Check out this fully immersive experience from an unmanned Mars space-probe. Or just live in the Star Wars or Star Trek universe.

Want to have a month long orgasm with the virtual sex hydra of omnisport? Enjoy, we’ll see you in thirty days. Online of course. No one dates anymore.

Well, some people will date. They will date AI’s. Scientists are already working on AI sex robots. What happens when you combine the intelligence, creativity and sensitivity embodied by Samantha in the movie Her with an android that is anatomically indistinguishable from a perfect human (Ex Machina, Humans, etc)?

Deep learning algorithms will find out your likes, dislikes and how to charm your pants off. The AIs will be perfect matches for your personality. They can choose your most desirable face and body type, or design their own face and attire for maximum allure.
Predicting the future is always a difficult matter. We can only rely on the predictions of experts and technology observations of what is in existence, however, it’s impossible to rule anything out.

We do not yet know whether AI will usher in a golden age of human existence, or if it will all end in the destruction of everything humans cherish. What is clear, though, is that thanks to AI, the world of the future could bear little resemblance to the one we inhabit today.

An AI takeover is a hypothetical scenario, but a robot uprising could be closer than ever predicted in which AI becomes the dominant for of intelligence of earth, with computers or robots effectively taking control of the planet away from the human species, according to royal astronomer Sir Martin Rees, who believes machines will replace humanity within a few centuries.

Possible scenarios include replacement of the entire human workforce, takeover by a super-intelligent AI, and the popular notion of a robot uprising. Some public figures that we have discussed in this blog, such as Stephen Hawking and Elon Musk, have advocated research into precautionary measures to ensure future super-intelligent machines remain under human control.

We need to watch this space…..

As Masayoshi Son once said:

“I believe this artificial intelligence is going to be our partner. If we misuse it, it will be a risk. If we use it right, it can be our partner.”

How to infuse boards with entrepreneurial spirit

I was recently having tea and a ‘meeting of minds’ with a great friend on the subject of executive board management and entrepreneurial spirit, the question ‘whether the mindset of boards can infuse entrepreneurial thinking objectively? ’

We all know that entrepreneurial spirit is a mindset and then a behaviour. It is an attitude and approach to thinking that actively seeks out change, rather than waiting to adapt to change. It is a mindset that embraces critical questioning, innovation, service and continuous improvement. It is about seeing the big picture and thinking like an owner, It is being agile, never resting on your laurels, shaking off the cloak of complacency and seeking out new opportunities. It is about taking ownership and pride in your organisation.
Despite the best intentions, too much success may ultimately lead to failure as employees in well-established companies focus on maintaining the status quo and following procedures instead of looking for new opportunities. Executives ultimately get a wake-up call when a svelte competitor swoops in and seizes market share by capitalizing on an untapped opportunity.

Dr. Glen Taylor, director of MBA Programs for Global Innovation at CSU once said “When things are going well, it’s natural for companies to thrive on their own logic and nurture a culture that resists change, but if you don’t consider new ideas and opportunities, eventually you’ll hit a dead end.”

Wherever you look in business, there’s a new level of interest in entrepreneurship. As attention at corporations swings away from retrenchment and toward growth, more and more people are wondering why some companies and not just start-ups are able to stimulate creativity and initiative among their employees more effectively than others. Beyond helping to trigger the impulse, what do those organisations do to convert intriguing ideas into commercial ventures?

Most managers whose companies have found success in fostering entrepreneurial activity agree that no single practice enables them to identify and capture new opportunities. For example, many companies have found that pushing decision making down into the organisation is only part of what’s needed. Building a culture of entrepreneurship often requires pulling and nudging a variety of other levers as well.

Many large companies are seeking ways of reinventing or revitalising their entrepreneurial roots.

These companies often long for some of the spark, innovation, speed and risk taking that they once had, but which have slowly eroded under the weight of size, bureaucracy, complex processes and hierarchy. Corporate entrepreneurship encompasses a set of activities, attitudes, and actions that are believed to help large companies regain some of this lost magic. Although much has been written about corporate entrepreneurship over the last ten years, very little is understood regarding its implementation within large company settings. First, the concept is little understood beyond the halls of academia, and there are very few guidelines regarding successful implementation.

Amazon.com has forced Barnes and Noble to re-evaluate and change some key aspects of its business model. Homeruns.com has changed the way many people shop for groceries, and Autobytel has forced GM and others to put up their own websites in direct competition with their own dealers. What’s going on?

The little guys are taking advantage of the big guys, and the big guys have to fight back … fast. entrepreneurship is quickly becoming the weapon of choice for many of these large companies. It is an attempt to steal and inculcate some of the thunder from these little entrepreneurial start-ups.

Corporate entrepreneurship can be a powerful solution to large company staleness, lack of innovation, stagnated top-line growth, and the inertia that often overtakes the large, mature companies of the world. Corporate entrepreneurship can also be hugely positive, a novel approach to new business development that often sits uncomfortably, sometimes impossibly, next to the planning, structure and careful organization many large companies have often built so carefully over the years.

Big companies are turning towards corporate entrepreneurship because they are not getting the continual innovation, growth, and value creation that they once had. Unfortunately, many CEOs look around their own company, and see very few entrepreneurially-minded executives. Perhaps they never showed up to work because of their dislike of large company bureaucracy and politics. Or those who did show up were either pushed out or learned to stop pushing. We may all love entrepreneurs, but large companies have a way of eroding their entrepreneurial underpinnings. In large companies, most managers are rewarded for minimizing risk, following the rules, and performing their functional roles to the best of their abilities. They look forward to a predictable rewards and, in many instances, a fairly predictable bonus.

Most big company executives would be hard pressed to call themselves value creators. They are quota and budget watchers. They are planners and organisers and more rule adherents than rule breakers. Big companies have slavishly gone after waste and redundancy with, sometimes, spectacular success. But these machinations rarely create long-term sustainable value for the shareholders. It helps the bottom line, but not necessarily the top line.

So how then can a corporate leader try to re-establish this start-up kind of mentality in his or her large company where the organisation’s sheer size and bureaucracy have managed to kill this type of behavior?

1. Corporate venturing involves starting a business within a business, usually emanating from a core competency or process. A bank, for example, which has a core competency in transaction processing, turns this into a separate business and offers transaction processing to other companies who need mass processing of information. In some organizations, functions like product development are tasked with being the people responsible for new venture creation. Ventures usually involve the creation, nurturing, and development of a new business that comes from within the old business, but represents a significantly new product or market opportunity.

2. Intrapreneuring, first espoused by Pinchot (1985), is an attempt to take the mindset and behaviors that external entrepreneurs have, and inculcate these characteristics into their employees. Sometimes the company wants every employee to act like an entrepreneur, but a more typical approach involves the targeting of a subset of managers to act as corporate entrepreneurs. Companies usually want this cadre of corporate entrepreneurs to identify and develop spin-ups (innovations in current businesses that can lead to substantial growth opportunities) or to create an environment where more innovation and entrepreneurial behavior is evidenced.

3. Organisational Transformation is another variation or flavour of corporate entrepreneurship concept especially if the transformation results in the development of new business opportunities. This type of entrepreneurship only fits the original Schumpeterian definition if the transformation involves innovation, a new arrangement or combination of resources, and results in the creation of sustainable economic value. Clearly, some transformations meet these requirements, while others do not. Transforming an organization by de-layering, cost cutting, re-engineering, downsizing, and using the latest technology does not guarantee that the organization will recognize or capture new opportunities.

4. Industry Rule-Bending is another type of transformation but focuses on changing the rules of competitive engagement. Stopford and Baden-Fuller (1993) label this behaviour as ‘frame-breaking change’. Toyota, for example, changed the rules of the game in the automobile industry by producing low cost automobiles with exceptionally high quality. As a result, US and European auto manufacturers were forced by Toyota and other Japanese automakers to follow suit. Thus, Toyota not only transformed itself, but also helped to start a wholesale transformation of the industry.

Companies can take a number of different approaches to becoming more entrepreneurial. AVCO Financial Services, a large international finance company was a very organized, detailed organization controlled by many governmental requirements in the management of their business. These governmental requirements demanded great attention to detail, complex systems, and daily financial reporting mechanisms. Not the stuff of entrepreneurial, fast companies. Nonetheless, AVCO was quite entrepreneurial.
They did not try to change the whole culture, or create a mass of internal entrepreneurs, nor dabble too far into corporate venturing, but it was still entrepreneurial. AVCO has operations all over the world, but mainly in the Americas, Europe, and in Asia. Much of their innovation and branch operations experiments were done in Australia.

Their reasoning was quite sound. First, Australia was far enough away from corporate headquarters in Irvine, California that the experiments could be undetected for months. And even if sanctioned, the experiments were being done in that odd country down under that seemed so remote to many at headquarters that it didn’t make much of an image on the corporate radar screen.
If innovation is the ability to recognize opportunity, then the essence of being an entrepreneur is being able to mobilise talent and resources quickly to seize that opportunity and turn it into a business. Particularly for big companies, the challenge is to find ways to nourish the activities that give rise to innovation while at the same time cultivating the ability to move decisively once an opportunity presents itself.

Finally, despite all of the aforementioned, when corporate entrepreneuring works, it can work spectacularly. And, if the company is serious and supportive of internal entrepreneurs, corporate entrepreneurship can be a powerful tool for innovation, growth, and personal fulfilment if approached thoughtfully and with courage of conviction.

As John C. Maxwell once said:

“A leader is one who knows the way, goes the way and shows the way.”

“Striving for an Ultimate Goal” – my chapter in ‘Journeys to Success – Volume 9’ (June 2018) + PODCAST

In the best-selling “Journeys to Success” series, men and women share their personal stories of transforming life-shattering events into triumphant success. The stories inside this book contain powerful seeds for resilience, spiritual awakening and plain determination in the face of powerful events. ‘Volume 9’ (to be published in June, 2018) is a dedication to the late Tom Cunnigham, who recently passed away. (Volume 7, at Amazon)

If you love stories of overcoming life’s challenges, this book is for you!

The Journeys to Success series has become an international sensation, international author and businessman Geoff Hudson-Searle has contributed his chapter: ‘Striving for an Ultimate Goal’.

The series has sold over 100 million copies in various formats including ebooks, hardback, and paperback, apps and audiobooks.

Geoff talking about his chapter in ‘Journeys to Success – Volume 9’:

Resources: Freedom after the Sharks

PODCAST (opens in new tab)

Why Cyberbullying is destroying our children’s lives

I recently received an email from Jane H via the Freedom after the Sharks website after she had read one of my blogs that I wrote on 15th May 2015: “Is cyberbullying really necessary?”

Bullying has been around for decades, even centuries. In fact, the word “Bully” originated during the 1530s. On the contrary, cyberbullying has emerged thanks to the advent of technology. In the 1990s and 2000s, webpages, cellphones, and early social networking sites like MySpace introduced cyberbullying.

Cyberbullying is any form of bullying which takes place online or through smartphones and tablets. Social networking sites, messaging apps, gaming sites and chat rooms such as Facebook, XBox Live, Instagram, YouTube, Snapchat and other chat rooms can be great fun and a positive experience. But what do you do when things go wrong?

As technology keeps evolving, cyberbullying progressively is getting worse. Different platforms and ways of degrading an individual got easier such as blogging and posting anonymously. Regrettably, this has caused some young people to deteriorate physically and emotionally or even take their own lives. All of these cyberbullying cases have prompted several groups to discuss and find an answer to this conundrum. Some of their solutions conflict with each other, but they are committed to stopping cyberbullying.

Nowadays, people associate social media with negativity, such as cyberbullying or cyberhacking. In actuality, only a small portion of youth is misusing it. Instead of using social media to hurt others, the majority are using it as a way to heal. For example, many teenagers go on YouTube to connect with their peers, find role models, and deal with their emotional and mental health.

The facts are, recently, there has been an increasing trend of “cyberbullying.” “Cyberbullying” entails the harassment of students using social media websites, text messages, emails, and other technology. “Cyberbullying” presents several new and troubling problems for state government, the school systems, parents, and the courts. Most importantly, “cyberbullying” can lead to dire consequences, such as grief-induced suicides. Sadly, this occurs frequently because “cyberbullying” is often aimed at emotionally fragile adolescents. Clearly, such tragic consequences should be prevented.

This video by Trisha Prabhu ‘Rethink before you type’ TEDxTeen conveys her emotions and passionate comments on the subject:

Bullying is a persistent problem for educators and policy leaders across education, particularly with the ubiquity and popularity of social media platforms. The problem has become so embedded in the culture that we now see the appearance of cyberbully laws in many countries against such terror.

Statistics show that Cyberbullying appears to be somewhat less frequent than face-to-face bullying, but the consequences may be even more severe, issues like trauma, depression, anxiety, academic problems and social problems can result from cyberbullying.

Schools have responded by amending anti-bullying codes to include cyberbullying in their social media policies, anyone who makes threats to a child on the internet could be committing a criminal offence. It’s against the law in the UK to use the phone system, which includes the internet, to cause alarm or distress. It could also be against the 1997 Harassment Act.

Many cyberbullies think that bullying others online is funny. Cyber bullies may not realise the consequences for themselves of cyberbullying. The things teens post online now may reflect badly on them later when they apply for college or a job. Cyber bullies can lose their cell phone or online accounts for cyber bullying. Also, cyber bullies and their parents may face legal charges for cyber bullying, and if the cyber bullying was sexual in nature or involved sexting, the results can include being registered as a sex offender.

Teens may think that if they use a fake name they won’t get caught, but there are many ways to track someone who is cyberbullying.
Despite the potential damage of cyber bullying, it is alarmingly common among adolescents and teens. According to Cyberbullying statistics from the i-SAFE foundation:

Over half of adolescents and teens have been bullied online, and about the same number have engaged in cyberbullying.
• More than 1 in 3 young people have experienced cyberthreats online;
• Over 25 percent of adolescents and teens have been bullied repeatedly through their cell phones or the Internet;
• Well over half of young people do not tell their parents when cyberbullying occurs.

Further alarming statistics show:
• Around half of teens have been the victims of cyberbullying;
• Only 1 in 10 teens tells a parent if they have been a cyberbully-victim;
• Fewer than 1 in 5 cyberbullying incidents are reported to law enforcement;
• 1 in 10 adolescents or teens have had embarrassing or damaging pictures taken of themselves without their permission, often using cell phone cameras;
• About 1 in 5 teens have posted or sent sexually suggestive or nude pictures of themselves to others;
• Girls are somewhat more likely than boys to be involved in cyberbullying.

The Cyberbullying Research Center also did a series of surveys that found these cyberbullying statistics:
• Over 80 percent of teens use a cell phone regularly, making it the most popular form of technology and a common medium for cyberbullying;
• About half of young people have experienced some form of cyberbullying, and 10 to 20 percent experience it regularly;
• Mean, hurtful comments and spreading rumours are the most common type of cyberbullying;
• Girls are at least as likely as boys to be cyberbullies or their victims;
• Boys are more likely to be threatened by cyberbullies than girls;
• Cyberbullying affects all races;
• Cyberbullying victims are more likely to have low self-esteem and to consider suicide.

There are many types of different technical tools available in the market to support you and keep your children safe online. These vary from VPNs and antivirus software to internet filters and parental controls. Essentially, none of these are really enough to help keep your child safe.

The below link is a useful guide: ‘The Ultimate Parent Guide for Protecting Your Child on the Internet’

In summary, cyberbullying is a serious issue, and like any form of bullying it can have long-term effects on its victims.

As technology continues to become an increasingly large part of our daily lives, and the lives of our children, it is important to recognize the dangers of cyberbullying and to take definite steps to prevent it.

Parents, teachers, and children must work together to prevent cyberbullying and to make the internet a safer place for all. Children should be educated on what to do and who to go to in the event that they encounter a cyberbully.

And parents should encourage schools to update their technology policies to help prevent instances of online bullying. With parents, children, and educators working together we can decrease the instances of cyberbullying and create a safer and more rewarding online environment for all of our children.

As Ellen DeGeneres once said:

‘We focus so much on our differences, and that is creating, I think, a lot of chaos and negativity and bullying in the world. And I think if everybody focused on what we all have in common – which is – we all want to be happy.’

Exactly what is the future in Technology?

Technology forecasting is a completely unpredictable endeavour. No one wants to be a false prophet with a prediction so immediate that it can be easily proven incorrect in short order, but long-term predictions can be even harder. And yet even though people know predictions can be a waste of time, they still want to know: What’s next? Wishy-washy tech timelines only makes prognostication more difficult, as entrepreneurs and researchers stumble around in the dense fog of developing prototypes, performing clinical trials, courting investors, and other time-consuming steps required for marketable innovation. It’s easy to hit a wall at any point in the process, causing delays or even the termination of a project.

In the year 1820, a person could expect to live less than 35 years, 94% of the global population lived in extreme poverty, and less that 20% of the population was literate. Today, human life expectancy is over 70 years, less that 10% of the global population lives in extreme poverty, and over 80% of people are literate. These improvements are due mainly to advances in technology, beginning in the industrial age and continuing today in the information age.

A very good friend of mine is a global technologist, I brought together in January a very collective group of distinguished individuals for a dinner, I named the dinner ‘the great minds dinner’ This was a great opportunity to stimulate the subject of what technology is working in the world, what is technology is emerging, what technology is not working in the world and more importantly what needs to change in order to accommodate all the prototypes of technology that appear to stay in the lab or on the shelf.

It is clear currently that thought leaders and so-called world futurists on the subject of technology can dish out some exciting and downright scary visions for the future of machines and science that either enhance or replace activities and products near and dear to us.

Being beamed from one location to another by teleportation was supposed to be right around the corner/in our lifetime/just decades away, but it hasn’t become possible yet. Inventions like the VCR that were once high tech — and now aren’t — proved challenging for some: The VCR became obsolete before many of us learned how to program one. And who knew that working with atoms and molecules would become the future of technology? The futurists, of course.

Forecasting the future of technology is for dreamers who hope to innovate better tools — and for the mainstream people who hope to benefit from the new and improved. Many inventions are born in the lab and never make it into the consumer market, while others evolve beyond the pace of putting good regulations on their use.

There are many exciting new technologies that will continue to transform the world and improve human welfare.

Here is a very interesting infographic researched by the National Academy of Sciences from their Smart Things Living Report
(click to expand in new tab):

The world around us is changing. In labs and living rooms around the world, people are creating new technologies and finding new applications for existing and emerging technologies. The products and services available to everyone thus expand exponentially every year. In the next five years, then, you can expect massive growth in what we can do.

Beyond 2018: Dr Michio Kaku on the Future in the Next 5-10-20 Years.

Irrespective of all the possible forecasting in long range planning, I personally believe there are 3 imminent areas in particular will provide important developments in the next 5 years.

1. Augmented Reality Will Explode
Technology mavens have talked for years about virtual reality and the applications available. Augmented reality is related, but allows us to lay the virtual world over the real world. Games like Pokemon Go provide examples of how this works; you use technology to “see” virtual creatures and items in real spaces.

Beyond fun and games, this technology provides a wealth of planning potential. You can drive your car, and arrows will appear on your road, guiding you to the right path. You can create visual representations of organizing tasks, building endeavors, and almost anything else that you want to see before you start working. Manuals will virtually overlay real items to be joined together – everyone will actually be able to construct an Ikea bed. The technology is here; ways to use it are just beginning to emerge.

2. Mobile Apps Will Decline
At the same time, the ubiquitous world of mobile apps will begin to slip back. The ways in which we connect to the world often require us to work through a smartphone or tablet. The mobile app ties us to devices; you have no doubt seen rooms full of people who never make eye contact, only staring at small screens. The cost of developing sophisticated apps and the marketing efforts needed to place your App on the most expensive “real estate” in the world, does not always give a return on investment.

3. The Internet of Things Will Grow Exponentially
Availability and affordability of connected devices grow each year. We connect massive data networks to our homes, vehicles, and personal health monitors already. The ability to connect more devices, appliances, and objects to these networks means companies will know more about those they serve than ever before. Almost any device with electronic components can be configured for the IoT, and in the next five years, more will.

It should be abundantly clear now why analysis of the tech trends shaping the future might seem like science fiction. But researchers from UC-Berkeley to MIT are pulling the present sometimes step by step, sometimes by leaps and bounds into the future.

The next few decades will feel this disruption, often in startling ways. Indeed, while the technical hurdles to advancing these technologies are fascinating, we see people writing about that the ethical and social dimensions of the changes they bring are the most interesting and troubling.

You can clearly see how the allied sciences and complementary developments of these trends will reshape our world, our lives, and our work. Millions will find that the skills they bring to the table simply can’t compete with smart automation. Legions of
drivers, for instance, will soon find themselves unemployable.

And as AI continues to develop in tandem with robotics, the IoT, and big data, even the engineers and scientists who now design these systems will find themselves competing with their creations.

All of these developments I have touched on in this blog will require you to examine closely not only what is possible, but how privacy laws, intellectual property issues and the corporate ecosystems interact with those possibilities. Nevertheless, I am confident that within the lives of your grandchildren, now incurable illnesses will fall to bio, nano, and neurotech. And sure that ignorance will slowly become things children learn about rather than experience first-hand.

Finally, the technology I have discussed really are the shaping things to come, the technologies that will define life for decades.

Are you ready for the future? Ready to embrace the changes that are coming?

As Albert Einstein once said:

“It has become appallingly obvious that our technology has exceeded our humanity.”

Guest blogger Karthik Reddy – Cybercrimes and How to Prevent Them

Some of you may recall I was a Global CMO for a large company that delivers end point protection across mult-platforms and devices, its a true statement that everyone has the right to be free of cybersecurity fears.

There’s no doubt that cybercrime and cybersecurity are hot topics. Indeed, according to Comparitech, global cybercrime damages predicted to cost $6 trillion annually by 2021, it’s important to be in-the-know about the potential threat cybercrime poses, the impact it is having, and what is being done about it.

One of the biggest problems in trying to understand what’s happening in the ever-changing world of cybersecurity is that there is just so much information out there. Not only are the nature of threats constantly evolving, but the responses to them differ across the globe.

Despite an overall decrease in fraud and computer misuse in 2017, the latest UK Office for National Statistics (ONS) reports show that incidents involving computer misuse and malware against business are way up.

There were 4.7 million incidents of fraud and computer misuse in the 12 months to September 2017, a 15% decrease from the previous year, according to the latest crime figures and this is just for England and Wales.

The latest figures suggest that while consumer-targeted attacks might be falling, as consumer-grade security improves, cyber criminals are now shifting their gaze to the potentially more profitable enterprise sector.

Andy Waterhouse, pre-sales director for Europe at RSA Security, said UK business is facing tougher conditions than ever as cyber attackers chase greater profits.

“In this post-WannaCry world, both consumers and organisations need to do more to assess their data, identify their most valuable assets, and protect these ‘crown jewels’ as best they can through a mix of multi-factor authentication, strong and unique passwords and a greater level of education on cyber skills,” he said.

Today I have the pleasure of introducing another Guest Blogger, Karthik Reddy, who is an accomplished Editor with a demonstrated history of working in the online media industry. Skilled in on-line content creation, WordPress, and editing. Strong media and communication professional with a Master In Business Administration focused in International Business from Jawaharlal Nehru Technological University.

Karthik is going to talk to us about the cybercrime and what is needed to prevent them.

As a society, we cherish our right to privacy probably more than anything else. Sharing is great, and we all enjoy it, but there is always that other side, the untold story, the personal, the secret. Now, let’s extrapolate this to a societal level. How many information is out there, purposely being concealed for the sake of greater good, for the sake of our own safety? The number is probably unfathomable. Today, when everything is online, and our lives are intertwined with a world most of us know nothing about, privacy and safety become an issue of epic proportions.

That is why we need to talk about cybercrime and utilize the very best VPNs. However, instead of writing a tract of tedious length, here is an infographic that outlines the most important cybercrime facts all of us should be aware of in 2018.

The internet has opened many doors for us. It shows us a world of possibilities.

Whether it is for fun, business or education, we spend a lot of time online.

We pay our bills, transfer money, order products and post photos of our children.

Remote workers are getting paid online, and travelers buy tickets with just a click.

But the cyberspace holds a lot of secrets.

We may think we are always safe but just think about all of those times you’ve given your personal information on a social media platform or on a forum.

Search engines and social media systems are gathering your personal data in order to present you with the best possible results. They keep track of all your movements and check-ins, and suggest friends on Facebook based on mutual friends and interests.

(original image: cybercrime facts – click on image below to enlarge)

Click to enlarge

Cybercrimes are affecting us all, breaching into our professional and personal lives.

I’m not saying we should stop using the internet, but we should all be aware of the security issues, some of which can be prevented.

It’s an occurrence that mustn’t be ignored.

Using a VPN service can help with hacker attacks and provide you with more privacy. It helps securing data flowing between your PC, mobile phone, and tablet.

Most affected industries are business, healthcare, education, as well as governments and military organizations.

Lately, hackers and frauds have been targeting small businesses because big corporations are regularly working to improve their security. Spending on cyberprotection has risen to 2.5 billion in 2016.

The most common cybercrimes are phishing, spam, and ransomware.

80% of these criminal acts are committed by the tech-savvy young people.

Now, let’s examine some of the most harmful cybercrimes.

– Hacking is an act when someone enters your computer without your knowledge or consent. Hackers can post and act in your name, steal your bank details and infect your computer system with viruses.

– Phishing is a scam that uses people’s naivety to extract credit card passwords and bank statements. Fraudsters create fake websites and email you links full of malware.

– Ransomware is a malware attack that locks access to your files and demands a certain amount of money to give you the access key. The average ransom demand is up to $679. Most antivirus programs can’t even recognize ransomware malware. Your computer devices can get infected by clicking on fake websites, infected email attachments or malicious downloads.

– Botnets, networks of infected computers, send spams and overload websites. They are also used for information theft and pranks.

– Denial-of-service attacks stop computers from working properly. They overload the system causing it to slow down or crash.

– Online identity theft is an impersonation of other people with the purpose of using their finances. These tricksters can take up loans in your name and use your medical benefits.

– Cyberstalking is a relatively new form of cybercrime which involves pursuing someone online. The stalker verbally assaults the victim via email, social media networks, and websites. Children and women are the most common victims of cyberstalking. Paedophiles and other predators keep track of the victims and abuse them mentally.

In order to protect yourself or your ebusiness from becoming a cyberattack victim, follow at least some of these tips.

Most significant perhaps, is to be careful with your email address and usernames. Use a gender-neutral nickname for your online accounts and don’t give your email address to unknown and shady websites or individuals.

It is of the utmost importance not to give your personal data such as address, phone number, social security number and bank details to any online entities.

Never use the same email address for business and personal purposes.

If you have multiple social media accounts and emails, and chances are you do, use different passwords for each one. The passwords should be strong, long and contain letters and numbers.

Make sure to update them regularly.

Also, your personal information on social media should be locked down.

Phishing emails are the most popular way of cybercrimes since they start innocently enough.

Every month there are more than 8,000 reports of phishing scams.

Don’t trust business offers and deals from strange people and websites.

Even clicking on links and opening attachments in these shady emails can be disastrous to your cybersecurity.

Use anti-malware software and a firewall on your computer.

Another good idea is to use a VPN to hide your IP and location. Surf anonymously, and prevent unwanted monitoring.

Last but not the least, educate your children to use the internet safely and responsibly. Make sure they don’t talk to strangers, post photos and give personal information. Let them know to talk to you if they encounter any suspicious offers, cyberbullying or harassment.

Even celebrities aren’t spared from cyberattacks. Emma Watson, Jessica Alba, and Tiger Woods are some of the celebrities whose online accounts have been hacked.

LinkedIn, Yahoo and Target were also cyberattack victims.

Cybercrimes are likely to increase in the following years due to the lack of laws and regulations in some countries. Cybersecurity specialists will continue to fight frauds, but these criminals are protected by being invisible.

If you have any questions for Karthik, please email him on: karthik@bestwebmstertools.com