Can billionaire status be sustained in the current economy?

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Becoming a billionaire seems like a great goal, but unfortunately it’s only a dream for most of us. The thing is, many billionaires didn’t start out as such. Some certainly had economic and educational advantages, but even without those, their smart decisions and business choices, plus a few characteristics that can’t be overlooked, led them from Point A to Point B. So, what can we learn about our own real-life options for becoming billionaires?

First things first: find a way to make money. Four of the most oft-methods of money making in the world of billionaires are inventing, investing, innovating and being an entrepreneur, but remember that how you pursue your billions is just as important as what you do to get them.
Many people in the startup space and business in general are in a rush. A rush to get to market, a rush to sell enough units or services, a rush to avoid their funding running out.

A recent article by McKinsey showed from their research, analysing the life cycles of about 3,000 software and online-services companies from around the globe, that software and online services are in a period of dizzying growth. Year-old companies are turning down billion-dollar buyouts in the hopes of multibillions in a few months. But we have seen similar industry phases before, and they have often ended with growth and valuations fizzling out. The industry’s booms and busts make growth, an essential ingredient in value creation, difficult to understand. To date, little empirical work has been done on the importance of revenue growth for software and Internet-services companies or how to find new sources of growth when old ones run out.

Growth trumps all. Three pieces of evidence attest to the paramount importance of growth. First, growth yields greater returns. High-growth companies offer a return to shareholders five times greater than medium-growth companies. Second, growth predicts long-term success. ‘Supergrowers’ companies whose growth was greater than 60 percent when they reached $100 million in revenues were eight times more likely to reach $1 billion in revenues than those growing less than 20 percent. Additionally, growth matters more than margin or cost structure. Increases in revenue growth rates drive twice as much market-capitalization gain as margin improvements for companies with less than $4 billion in revenues. Further, we observed no correlation between cost structure and growth rates.

Sustaining growth is really hard. Two facts emerged from the research. Companies have only a small probability of making it big. Just 28 percent of the software and Internet-services companies in our database reached $100 million in revenue, and 3 percent reached $1 billion. Of the approximately 3,000 companies we analysed, only 17 achieved $4 billion in revenue as independent companies. Moreover, success is fleeting. Approximately 85 percent of supergrowers were unable to maintain their growth rates, and once lost, less than a quarter were able to recapture them. Those companies that did regain their historical growth rate had market capitalizations 53 percent lower than those that maintained supergrowth throughout.

There is a recipe for sustained growth. While every company’s circumstances are unique, the research found four principles that are essential to sustaining growth and from which every company can benefit.

First, growth happens in phases: from start-up to billion-dollar giant, growth stories typically unfold as a prelude, act one, and act two. In act one, there are five critical enablers of growth: market, monetization model, rapid adoption, stealth, and incentives. A third principle is that the drivers for growth in act two are different. Successful strategies in act two include expanding the act-one offer to new geographies or channels, extending the act-one success to a new product market, or transforming the act-one offer into a platform. Finally, successful companies master the transition from one act to the next. Pitfalls include transitioning at the wrong time and selecting the wrong strategy for the next act.

One of the greatest story’s of adversity was Colonel Saunders, at age 5 his Father died. At age 16 he quit school. At age 17 he had already lost four jobs. At age 18 he got married. He joined the army and washed out there. At age 20 his wife left him and took their baby. He became a cook in a small cafe and convinced his wife to return home. At age 65 he retired. He felt like a failure & decided to commit suicide. He sat writing his will, but instead, he wrote what he would have accomplished with his life & thought about how good of a cook he was. So he borrowed $87 fried up some chicken using his recipe, went door to door to sell. At age 88 Colonel Sanders, founder of Kentucky Fried Chicken (KFC) Empire was a billionaire.

What one believes or dreams inside becomes their outside reality. Many books and documentaries point to this, even my book ‘Freedom after the Sharks’ You don’t need to be in a rush if you plan properly. I will say, on the contrary, that some pressure and a sense of urgency is helpful and shouldn’t be completely avoided. There is, however; a line between a bad rush and a good rush.
Inventing is a tough road to take, but if you’ve got the smarts to successfully create, patent, produce and market a product that people need, you can build your future billionaire life on it. Successful inventions are not necessarily complicated or high-tech items.

Innovation is the fine art of considering a current mainstream market and finding a creative way to improve the current offering. Successful innovators will identify the real needs behind customer demands, and will meet them with a smarter, better, more efficient product, or with a service that provides more than its competitors, or with a business that works in a way just different enough to stand out from the rest.

Finally, the moment you think you have nothing left to learn is the moment you kill your potential for becoming a billionaire. Especially if you’re interested in building your wealth through inventing or innovating, you have to be curious, open-minded and always learning. Those qualities allow you to look at old things in a new way, to see the potential for change and profit where others see only what already had been done.
A great quote by Harriet Tubman:

“Every great dream begins with a dreamer. Always remember, you have within you the strength, the patience, and the passion to reach for the stars to change the world.”

Guest blogger Frank Lewis discusses the qualities and experience needed to be a good executive chairman

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Today I have the pleasure of introducing another Guest Blogger, Frank Lewis, who is an accomplished Non-Executive, Executive Director and Chairman, equipped with a commanding track record over the past ten years of bringing sound judgement and a strong commercial perspective to the full business lifecycle from start-ups to success, from flotation to delisting, and in a few cases, to exit. Developed great versatility from dealing with diverse businesses and cultures, nationally and internationally, and acquired significant experience working with rapidly expanding AIM-quoted SMEs. An expert in corporate governance and compliance and risk management; enjoying challenging the status quo and providing independent advice to Boards whilst maintaining sound judgment, impartiality and integrity.

Frank is going to talk to us about the qualities and experience needed to be a good chairman.

The role of the chairman has become much higher in profile and the expectations have increased as, quite rightly, stakeholders now expect an engaged, energetic and involved chairman who does more than simply manage the corporate governance process.
The success of a chairmanship undoubtedly hinges on the relationship the chairman has with the chief executive, a relationship which should be centred on honesty, trust and transparency. The success of this relationship is based on mutual understanding by both parties of the distinction between their two roles.

Effective chairmen must have an extremely good knowledge of the business they are chairing, they must know enough to ask the right questions, and must provide a constructive level of challenge to the chief executive. One of the main faults of chairmen deemed to be ineffective is their failure to comprehend that they are not there to run the business, and that their role is instead to support and guide. In simple terms, the job of the chairman is to ensure that the business is well run and not to run the business.

There is, however, a fine line to walk between being too involved and being too remote. This means chairmen should devote the appropriate level of time to their roles, which means visiting operations, talking with staff and customers, as well as investors. The best chairmen are able to develop an empathy with the business and engage with its people and issues. But there is no “one-size-fits-all” prescription for an effective chairman. The right level of engagement will vary depending on the company’s stage in the business cycle, competitive environment and the experience of the chief executive.

What ultimately defines a good chairman is the ability to run an effective board and to manage relationships with both shareholders and stakeholders.

The qualities of an outstanding chairman are:
• Charismatic personality.
• Good communicator and listener.
• Clear sense of direction.
• Strategic view – The Big Picture.
• Allow chief executives to get on with their job.
• Good at governance.
• Broad experience.
• Business acumen.
• Able to gain shareholders’ confidence.
• Able to get to the key issues quickly.

The Role of the Chairman in an initial public offering

The appointment of the right chairman is key for a business wishing to IPO. The chairman would greatly enhance the prospects of a successful IPO, by building an effective board and calling on their years of experience to ensure the story a company sells to the market is both compelling and real.

Further, it is the task for the chairman to set the tone at the top and to say what they want the organisation to be, establishing good governance and making sure the business has the right corporate reputation in its community.

In conclusion, a chairman has done their job when the “vision for the business”, as set out and presented in the strategic plan to shareholders and stakeholders, has been achieved.

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You can contact Frank Lewis via his website: www.franklewis.co.uk and at: LinkedIn .

The future of fintech and why london is capital of the fintech universe

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I have recently been appointed as a non-executive director for a fintech company in London and thought I should speak this week about some of the findings from the London Fintech week that was held in July.

London is currently hailed as the global centre of fintech. This should come as no surprise, as it is by tradition a financial centre, with most of the leading banks operating in the European and African markets headquartered in the capital. Established banks and financial players are quickening the pace of innovation in the FinTech space, according to Luca Raffellini, director of business and financial services at Frost & Sullivan.
Similarly, leading disrupting actors such as Funding Circle, Transferwise, Nutmeg, and Mondo have chosen London as their home, creating a stimulating ecosystem that other fintech startups can benefit from. The British capital currently hosts 17 of the top 50 fintech companies in the world (Currency Cloud, Revolut, Property Partners, GoCardless, Elliptic, Bankable, Ebury, iZettle to mention a few), and it is the biggest existing cluster of successful fintech companies, ahead of San Francisco, which is the home for 16 of these startups.

According to a recent Accenture study, investment in fintech across the globe, continues to rise. In the first quarter of 2016, investments in fintech reached $5.3 billion, a 67% increase over the same period the year before.
Since the start of the year, sceptics have been asking whether the “fintech” bubble is bursting. A crisis at Lending Club, the biggest online lender in the US, has been pounced on by critics to argue that the potential for digital upstarts to seriously disrupt the financial services industry has been greatly exaggerated.
Yet the Financial Times believes that fintech has substance as well as hype. Here are five reasons why digital innovation is likely to produce the biggest upheaval in financial services since the credit card was invented more than 60 years ago.

1. Finance is ripe for disruption
Paul Volcker, former chairman of the US Federal Reserve, summed it up soon after the financial crisis when he told a room full of stunned bankers: “The most important financial innovation that I have seen the past 20 years is the automatic teller machine, that really helps people and prevents visits to the bank and is a real convenience.” Banks remain deeply unpopular. Their business models are under threat from tightening regulation and low interest rates. Profitability has for years lagged behind most banks’ cost of capital. If ever an industry was ripe for disruption, this is it.

2. Regulators are pushing for change
From New York and San Francisco to London and Singapore, politicians and regulators are competing to attract the flashiest fintech start-ups to their cities. Digital upstarts are being courted to provide much needed competition for the traditional banks. In the UK, for instance, the Financial Conduct Authority has created a “sandbox” allowing start-ups to experiment in a regulatory-light space. A European Union directive is set to force banks to make customer data more freely available to so-called “digital aggregators” that allow consumers to manage all their financial matters via a single application and to compare products more easily.

3. Money keeps pouring in
Venture capital funding continues to pour into fintech companies in ever-greater volumes. VC-backed companies raised $14.4bn of financing last year — almost double the previous year — according to a report from KPMG International and CB Insights. Funding doubled again to $4.9bn in the first quarter of this year and since then Ant Financial — the fintech arm of Chinese ecommerce group Alibaba — raised $4.5bn, making it one of the world’s most valuable private technology companies. “We are starting to see fintech move into the megadeal space,” said Warren Mead, global co-leader of fintech at KPMG International.

4. Big name bankers believe in it
The list of top tier bankers who have joined the fintech crowd is impressive. Since stepping down as co-head of Deutsche Bank last year, Anshu Jain has become an adviser to SoFi, one of the biggest US online lenders, and now plans to launch a similar venture in India. Equally, Antony Jenkins is launching his own fintech start-up a year after quitting as Barclays CEO. Other big name bankers that have switched into fintech include Vikram Pandit, the former Citi chief, John Mack, the ex-Morgan Stanley boss, and Blythe Masters, who left JPMorgan to lead a blockchain start-up.

5. It is happening already
Marketplace lenders issued $23.7bn of loans globally in 2014, of which half were in the US and almost 40 per cent were in China, with most of the rest in the UK, according to Deloitte. That represents a compound annual growth rate of 120 per cent since 2010. While these loans remain a small fraction of the total loans from banks, they will soon become systemically significant if growth continues at the same pace. In China, the growth of mobile payments by the likes of Alipay and Tencent is already staggering, rising fivefold to Rmb6tn ($960bn) in 2014, according to iResearch.

To provide some conclusion to the facts, as we move towards 2020, fintech and the future of fintech will depend on cooperation and collaboration between all stakeholders within the financial industry.
The UK, with London as its financial capital, will remain an attractive place for fintechs to develop their business in future.
KPMG and CB Insights reported earlier this year that fintech companies in the UK raised $962 million in venture capital (VC) funding deals in 2015, up from $409m in 2014. The UK market for VC fintech investments dwarfed Germany’s, where VC deals raised $193m for fintech companies last year. The research represented increasing global confidence in the UK as a fintech hub with opportunities for innovators and investors.

Brexit has created short-term uncertainty but, whilst it may not be the result the fintech community wanted from the referendum, the UK remains well-placed to serve the interests of fintech companies and investors.
London will continue to be a major business hub for global trade and boast expertise in financial services unrivalled elsewhere in Europe and perhaps the world.
The UK also already has a deserved reputation as a financial centre with a regulator that supports innovation and the digitisation of financial services by both incumbents and new entrants to the market.
The FCA is at the forefront of fintech initiatives, including supporting the development of automated advice tools, the use of technologies that help firms meet regulatory obligations, and the testing of innovative products, services and business models in a lighter-touch regulatory ‘sandbox’ environment. The UK government is also backing the development of open APIs in banking in an initiative that goes beyond the ambitions of the EU’s new Payment Services Directive (PSD2) in opening up the payments market to increased competition and innovation.

These are solid foundations for a post-Brexit UK to build on. Together with the opportunities for global passporting and smarter regulation, there should continue to be fertile ground in the UK for fintechs to establish themselves and expand.

Where sport meets business performance

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In August I was invited by a good friend of mine who is an international wine expert to the beautiful golden wine mile in Spain.
The Spanish wine region of Ribera del Duero is one of the most prestigious wine producing areas in the world. Ribera del Duero´s vineyards blanket across the Duero river’s banks. This is the land of the “Conquistadors” and castles and ruined fortresses punctuate the dry arid landscapes throughout the region. The most impressive is Peñafiel, shaped like a battleship and located majestically on the top of a craggy hill. Mythical wines made here include Vega Sicilia, Pingus, Abadia Retuerta, Pesquera, Viña Mayor, Emilo Moro, Carmelo Rodero, Pago de Carrovejas, just to name a few and we did visit all the vineyards, including tasting from the barell. The famous “Golden Mile” in the Ribera features some of these wineries and some of Spain’s most expensive wines.

The good news when travelling through Spain was that we had hours to talk about practically anything and everything, including putting the world to rights.
My friend is also the Chairman of the International Federation of American Football Europe Technical Commitee and General Manager of the International Federation of American Football World Development Team, which I find incredibly interesting, he finds my world completely alien to his world of wine and sports, so lots to discuss I said, and he laughed.
He said winning is beyond important in Spain, look at soccer and Real Madrid. The team claim every important soccer prize in the Spanish professional league, as well as in European club competition.
Here in Spain, fútbol (soccer) is like a religion,” he says. “When Real Madrid plays a game, Real Madrid has to win,” he says. “There is no other option in our minds. This is part of representing our shirt, our emblem. When our players walk on the pitch, they know the only result is victory.

I started to think about the same synergies in business, as your business evolves and your needs change, your organisational structure must be flexible enough to meet those needs. If your business is demanding an excessive amount of your time with no goal in sight, you may want to recruit some of the following winning strategies into your business structure.
Your team may have a captain, but that doesn’t mean all of the decisions should be limited to that one person. In start-ups, the majority of decisions are handled directly by the CEO. But as the size of your business grows, the line of authority in making quick decisions needs to expand to meet the needs of your in-house operations and outside customers.
If a play stops working, smart players change it.
A well-timed hat-trick may score big at a pivotal moment in the game, but when circumstances on the field change, so must your strategy for continued success. Unfortunately, many entrepreneurs try to maintain their initial organisational structure despite stark growth or industry shifts within the company.

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Your structure is only as good as the people operating within it and how well they’re matched to their jobs.
As your business grows, it’s important to monitor the abilities of your employees to be sure there is still a good fit with abilities and responsibilities.
Recognising there are some departments that should remain in close connection with the executive level, such as financial decisions, accounting, and high-level human resources, many of the day-to-day decisions can (and should) be handled by your mid-management team.

Typically, on the field, forwards don’t communicate much with the goalkeepers. That is because their roles require focus on different things. Similarly, in a healthy business environment, different departments are given the ability to focus on their own goals.
By allowing your mid-management the latitude to gauge the commitment levels and abilities of their team members, they can restructure the perimeters of a job’s duties to best serve the satisfaction of valued employees and contribute to the overall success of the company.
By providing leadership that encourages growth, encouraging checks and balances between departments, maintaining strategic adaptations to changing business structures, and matching the ideal person for the ideal job, you are primed and ready to score in your business.
The obligation of ownership creates more of a public trust feeling than running any other business. The ownership group has the responsibility for the long-term viability of the franchise. It has to make bottom-line decisions that are best for them. But the last thing the fans care about is a discussion about profitability. They only want to win.”
In sport you want to win, in business you want to succeed, both disciplines and principles have the desire for entrepreneurial spirit.

As Vince Lombardi once said:

“The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.”

A walk in the clouds for a second time

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I recently wrote a blog called: ‘Do we forget our first love or how people have made us feel or are we still in love?’ and I was talking to one of my good friends who lives in Spain on the subject and I asked her whether she would remarry if the right person came along? She said politely ‘no’….. and since then I have asked friends and associates the same, to which I received a mixed response…. So, what exactly has happened to society? Do we believe we need our independence too much, that Mr. Right or Mrs. Right does not exist, has love faded away into the Ethernet or are we all living in fear?

About a week ago I watched a great movie called ‘A walk in the clouds’ – it’s based on an Italian film: ‘Four steps in the clouds’ (1942). The former film is a 1995 American romantic drama film about a young soldier returning home from World War II, who is looking to settle down and start a family with the woman he impulsively married just before enlisting. After learning she is not what he imagined her to be, he heads north alone to Sacramento in search of work. Along the way he meets a beautiful young woman who is heading home from college to her family vineyard to help with the grape harvest. When he learns she is pregnant and was abandoned by her boyfriend, he offers to stand in as her husband so she can face her Old World domineering father. During his stay at the vineyard, they fall in love and face the angry rejection of her father together (watch the trailer here).

The question I asked myself is how many people would actually marry someone who was pregnant with someone else’s child, and how many people would wear a chocolate gold wrapper out of his box of chocolates as a ring wedding ring in today’s world, all because of love?
There is a great quote by Stephanie Meyer “After all, what was more important, in the end, than love?” which I feel really resonates with the story and life.
Why should statistics be a spokesman for people in love, why pounce on increasing divorce rates and the fact that only fathers’ names go on wedding certificates, suggesting marriage is still linked to patriarchy, to an old world view that women should submit to men.?

The ‘Proposition of Marriage’ (those against the idea) delivered a mix of interesting and engaging reasons for why they thought marriage is outdated, including that if we’re all going to live until we’re 95, do we really need to be with just one person?
In ‘Opposition of Marriage’, (those in favour of the idea) people discussed that the concept of marriage is not outdated. And that’s because the reasons for marriage these days are far different from years gone by. Marriage itself is changing.

Couples, it appears, no longer feel the need to get married as a constitution or status symbol, to do so before they embark on their lives together. Most people live with their other half years before marrying them. Marriage is no longer the path to having children either. I know lots of people who have kids and then decide to get hitched later down the line.
The beautiful thing about marriage is that, in the West at least, you don’t need to do it as a part of growing up. Marriage is no longer a prerequisite of adulthood. You do it if and when you want to do it.
Of course, you can have a perfectly good life without marrying. I know many couples who cohabit but just don’t feel the need to tie the knot.
They don’t need a bit of paper or a wedding ring to prove to the world they’re in love. And that’s absolutely fine and their choice; nobody should ever feel forced into marriage if they don’t think it’s for them.
The number of marriages that took place in England and Wales was 247,890. That’s about one marriage every two minutes. Marriage is still incredibly popular.
By comparison, there is one divorce in England and Wales about every 4 and a half minutes, statistics show.

So are we less free or restricted to those we share love with?
Love is and has always been an essential value we obtain from other people. In giving love, we are responding to our own values realized and made beautiful by another person. In receiving love, we receive a kind of reward for the virtues, habits, and qualities we have cultivated in our own characters.
It is often said that true love is “unconditional,” or that “love is blind.” If this were true, falling in love would be akin to throwing darts, and we would simply happen upon certain people whom we loved for no reason whatsoever. And if love were unconditional, nothing they ever did, no matter how hurtful or evil, could make us abandon that love.

Love is actually our response to those few people we meet toward whom we feel the highest respect, admiration, and attraction. It is not a blank check granted to random passersby, but instead the result of our careful examination and approval of another’s character. Granting unconditional love is like appraising a piece of property without examining its size, quality, or location: one is likely to grant unearned love to the unworthy and withhold love from those who deserve it most.
Before you can really grant love to those you value, you must be in tune with your own values and character, and know what it is you believe to be the right and the good, what qualities you are looking for in other people.
Another popular view of love is that it involves a great deal of self-sacrifice, that it is a selfless act. After all, don’t most lovers spend an inordinate amount of time and money on their relationships with each other?
Don’t we have to comfort those we love through times of hardship and failure?
Sex is also an important part of a romantic relationship. Just as Objectivists do not accept the false dichotomy between mind and body, they reject the traditional dichotomy between love and lust. When two people love one another spiritually, it is natural and good for them to express that love physically. This is not to say that sex should be taken lightly; it is our most intimate act and joyous expression of our love for another person. But the old idea—encouraged by religious conservatism—that sex somehow destroys or undermines love, I have found to be false in conversation with others.

The conclusion to this subject is in the essence of a healthy, loving relationship is often trade: one offers it as a recognition of others’ characters, and receives it as recognition of one’s own.

My belief is as Max Muller once said ‘A flower cannot blossom without sunshine, and man cannot live without love.’

To Love and be Loved is in essence everything in life.

The new business world, intensive vs integrative growth strategies

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Turning a small business into a big one is never easy. The statistics are grim. Research suggests that only one-tenth of 1 percent of companies will ever reach £250 million in annual revenue. An even more microscopic group, just 0.036 percent, will reach £1 billion in annual sales.
Is research correct, will most businesses start small and stay there?
A large percentage of entrepreneurs recognise that lifestyle models and staying small does not necessarily guarantee business survival, there are examples of companies out there that have successfully made the transition from start-up to small business to fully-thriving large business.

Some thoughts for entrepreneurs and companies on how they can create a growth strategy:

Developing a Growth Strategy: Intensive Growth
Part of getting from start up to large company is fundamentally down to leadership and a growth strategy, maximising performance driven results from the least amount of risk and effort. Growth strategies resemble a kind of ladder, where lower-level rungs present less risk but maybe less quick-growth impact. The bottom line for small businesses, especially start-ups, is to focus on those strategies that are at the lowest rungs of the ladder and then gradually move your way up as needed. As you go about developing your growth strategy, you should first consider the lower rungs of what are known as Intensive Growth Strategies. Each new rung brings more opportunities for fast growth, but also more risk. They are:

1. Market Penetration. The least risky growth strategy for any business is to simply sell more of its current product to its current customers.
2. Market Development. The next rung up the ladder is to devise a way to sell more of your current product to an adjacent market.
3. Alternative Channels. This growth strategy involves pursuing customers in a different way such as, for example, selling your products online.
4. Product Development. A classic strategy, it involves developing new products to sell to your existing customers as well as to new ones.
5. New Products for New Customers. Sometimes, market conditions dictate that you must create new products for new customers.

If you choose to follow one of the Intensive Growth Strategies, you should ideally take only one step up the ladder at a time, since each step brings risk, uncertainty, and effort.

Developing a Growth Strategy: Integrative Growth Strategies
If you’ve exhausted all steps along the Intensive Growth Strategy path, you can then consider growth through acquisition or Integrative Growth Strategies. The problem is that some 75 percent of all acquisitions fail to deliver on the value or efficiencies that were predicted for them. In some cases, a merger can end in total disaster, as in the case of the AOL-Time Warner deal. Nevertheless, there are three viable alternatives when it comes to an implementing an Integrative Growth Strategy. They are:

1. Horizontal. This growth strategy would involve buying a competing business or businesses. Employing such a strategy not only adds to your company’s growth, it also eliminates another barrier standing in your way of future growth – namely, a real or potential competitor.
2. Backward. A backward integrative growth strategy would involve buying one of your suppliers as a way to better control your supply chain. Doing so could help you to develop new products faster and potentially more cheaply.
3. Forward. Acquisitions can also be focused on buying component companies that are part of your distribution chain

As astronaut Chris Hadfield once said:

“Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying in space.”

Why is a marketing workshop, a small company imperative?

A company without a strategy is similar to the blind leading the blind and without purpose. You may not be interested in strategy, but strategy is interested in you. And though we can all agree that no one likes wanton destruction, more and more we see tactics without culture and strategy in many of the potential clients that we consult with on a regular basis.

Often businesses are afraid of the word strategy and focus solely on activity – just doing something, anything. However, this hardly ever yields desired results without focused goals and attainable objectives that effect performance. Enter the marketing workshop: a hands-on approach to marketing and a sure-fire way to give your tactics a real boost and gain real value from your efforts!
Not all marketing people work in a team of marketers, with many in-house marketers working individually or in a team of solely Marketing Director and Marketing Executive. Therefore, there is not a lot of room for advice and discussion between marketing minds. Marketing Executives are at a point in their career where the need support in knowing what and how to do their best marketing work; a time where they need to broaden their knowledge and strengthen what they already know.

Here are some basic discussion points when reviewing a new strategic marketing plan.

Clarify the Company Vision
We often fail to acknowledge the information gap that exists between the leadership team of any given company and the rest of the employees. This gap is often the source of misunderstandings and sometimes results in people pulling strings at different directions rather than working simultaneously to accomplish a goal. Through the marketing workshop, many goals, visions and core values are crystalize that afford an explanation on why things are being done the way that they are and what are the things that are truly priorities for the company.
This discovery and crystallization of company vision and goals often results in a more focused team that works well together based on a shared set of goals.

Define Your Target Market
Through the workshop one of the most valuable insights you gain is how to successfully define your target market. Spending time and energy in understanding how to best provide your target information that can attract them to choose you, is an important cornerstone of a good marketing strategy.

Improve Communication
The marketing workshop is an environment where all members present interact with serious questions of the business. Often times, work to push the business forward falls second to more pressing client work (in B2B) or pushing the product out (B2C).
The marketing workshop allows you to set all other matters aside and focus on answering the tough questions that will help move your business forward. The time committed to understanding the challenges of communication and understanding the goals can help a team function more productively.

Lay Out a Comprehensive Plan/100 day revolving plan of objectives
One of the things that make a marketing workshop useful is the actionable items and plans that come from the workshop. The activities throughout the year, the aspects of your business that you will keep a pulse on, and the calendar that will go a long with it, help to structure your marketing. Though there is some built in flexibility, after the marketing workshop you will have a clear picture of the tactics and how they support the strategy. More importantly, you will often leave with a good idea of who is responsible for what, which means a lot less falls through the cracks.

Discover Your Purpose
One of the most powerful words in the dictionary is the word “because.” People often respond well to the understanding of why they are doing something. The marketing workshop does a great job at clarifying the reasons why your business operates the way that it does. At a high level what are the incentives and goals for the business. “Why do You Do What You Do?” – The act of just answering of this question often result in more engagement employees that are able to live the culture of the businesses more accurately.

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It is worth remembering as Ryan Holmes once said:

‘As an entrepreneur, one of the biggest challenges you will face will be building your brand. The ultimate goal is to set your company and your brand apart from the crowd. If you form a strategy without doing the research, your brand will barely float – and at the speed industries move at today, brands sink fast’.

Are we too distracted in this digital technology world for our real relationships?

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One Sunday afternoon early this year, I was editing my new book, “Meaningful Conversations“, and found myself reading the same paragraph over and over, a half dozen times before concluding that it was hopeless to continue. I simply could not marshal the necessary focus.
Instead of reading and absorbing the written words, I was distracted by the alerts of my device on apps, email and twitter.
“The net is designed to be an interruption system, a machine geared to dividing attention,” Nicholas Carr explains in his book “The Shallows: What the Internet Is Doing to Our Brains.” “We willingly accept the loss of concentration and focus, the division of our attention and the fragmentation of our thoughts, in return for the wealth of compelling or at least diverting information we receive.”

Distractions turn on different part of our brains and do so more quickly than the daily grind of paying attention, neuroscientists have discovered.
Separate regions are responsible for the different ways our brain focuses on the world around us, according to the study by MIT researchers, and our brain waves even pulsate at different frequencies depending on the type of outside stimulus.
“Neural activity goes up and down in a regular periodic way, with everything vibrating together,” said study co-leader and neuroscientist Earl K. Miller. “It is faster for automatic stimulus and slower for things we choose to pay attention to.”

Addiction is the relentless pull to a substance or an activity that becomes so compulsive it ultimately interferes with everyday life. By that definition, nearly everyone I know is addicted in some measure to the Internet. It has arguably replaced work itself as our most socially sanctioned addiction.
According to one recent survey, the average white-collar worker spends about six hours a day on email. That doesn’t count time online spent shopping, searching or keeping up with social media.
The brain’s craving for novelty, constant stimulation and immediate gratification creates something called a “compulsion loop.” Like lab rats and drug addicts, we need more and more to get the same effect.
Endless access to new information also easily overloads our working memory. When we reach cognitive overload, our ability to transfer learning to long-term memory significantly deteriorates. It’s as if our brain has become a full cup of water and anything more poured into it starts to spill out.

distractionOnline

Are all the modern devices and digital conveniences we have at our disposal — from the web and social media to smartphones and tablets — making us more distracted and less able to concentrate? And is this harming our ability to think and be creative, and therefore by extension harming society as a whole? It’s a big question, the question is can we face the reality of the answer or are we afraid of missing something?
Is multi-tasking just a myth?

Joe Kraus of Google Ventures says he has an “unhealthy relationship” with his phone and is constantly pulling it out to check things, and that if he lets it, that behaviour “fills up those gaps in my day — some gaps of boredom, some of solitude.” The effect of all of this, he argues, is that we are increasingly distracted, and less able to pay attention to anything for a reasonable length of time, and this distraction is a “worsening condition.” We may think that we are getting things accomplished or multi-tasking, he says, but brain studies show that multi-tasking is a myth, and in reality we are just trying to do too many things at once and overloading our brain’s ability to concentrate.
The Google Ventures partner and former co-founder of Excite.com also quotes sociologist Dr. Sherry Turkle, to the effect that: “We are lonely but fearful of intimacy. Digital connections offer the illusion of companionship without the demands of friendship. We expect more from technology and less from each other.” This explains the constant desire for virtual contact, Kraus says — and that contact gets in the way of real relationships.

To live life with less distraction, consider implementing one or more of these 10 unconventional habits:
1. Turn off smart phone notifications.
2. Read/Answer email only twice each day.
3. Complete 1-2 minute projects immediately.
4. Remove physical clutter.
5. Clear visible, distracting digital clutter.
6. Accept and accentuate your personal rhythms.
7. Establish a healthy morning routine.
8. Cancel cable / unplug television.
9. Keep a to-do list.
10. Care less what other people think.

There is little doubt our world is filled with constant distraction which is effecting real relationships. And there is little doubt that those who achieve the greatest significance in life learn to manage it effectively.
As Bryan Adams once said:

“Social media is a giant distraction to the ultimate aim, which is honing your craft as a songwriter. There are people who are exceptional at it, however, and if you can do both things, then that’s fantastic, but if you are a writer, the time is better spent on a clever lyric than a clever tweet.”

Robo advisers or not as the case maybe….?

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My good friend has recently moved his life and business to Jávea in Spain. Jávea is a coastal town in the comarca of Marina Alta, in the province of Alicante, Valencia, Spain, by the Mediterranean Sea. Situated on the back side of the Montgó, behind a wide bay and sheltered between two rocky headlands. The area was first inhabited in prehistoric times, 30,000 years ago by cave dwellers on Montgó.

My role was to assist him on business structure matters in Europe, focus is incredibly important when you are transitioning life and business to a new country and environment.
We decided to take the weekend off and on the Sunday climb Montgó, which rises to 753 metres (2,470 ft). It is the last spur on the Cordillera Prebética Mountain Range. The mountain rises dramatically from the valley floors. surrounding it and dominates the skyline for miles around. Its craggy cliffs are home to some of the most unusual flora and fauna in Spain. The mountain is renowned for its rock formations, cliffs, caves and natural harbours. From the Xàbia side Montgó is often said to resemble the head and trunk of an elephant and a real endurance test in 35 degrees of heat!
We always have many high energy discussions and decided, as the hike up the mountain was 7km and potentially 5 hours of climbing by the cliff edge, that talking about human 2 human and robo-automation maybe a good way not to focus on the sheer drop of the mountain edge.

It is true to say that there has been about 35% of current jobs in the UK at high risk of computerisation over the following 20 years, according to a study by researchers at Oxford University and Deloitte. (‘The Future of Employment: How susceptible are jobs to automation’. Data supplied by Michael Osborne and Carl Frey, from Oxford University’s Martin School). Figures on UK job numbers and average wages from the Office for National Statistics and Deloitte UK.)
Whilst this is not 100% it can cause a level of insecurity when reviewing certain media and developments by companies for the replacement of humans.

A robot anesthesiologist designed by Johnson & Johnson is going off the market. Only three years after approval, the company has stopped production on the Sedasys machine due to poor sales.
The Sedasys machine was designed to provide anesthetic to patients undergoing routine surgeries. The American Society of Anesthesiologists was especially alarmed because anesthesiology is one of the riskier aspects of many surgeries. The machine, which administered the drugs while monitoring the patient’s vital signs, was originally considered for use on a number of surgeries.
Johnson & Johnson agreed to use it only for procedures like endoscopies, colonoscopies, and esophagogastroduodenoscopy. By mid-2015 it was being used in four hospitals. Apparently, that was not enough to justify its continued manufacture.
It’s always unsettling to think that a robot could put a whole profession out of a job especially when that profession involves years of training and expensive education. Apparently, no one is entirely safe. On the other hand, more and more people are facing astoundingly high healthcare costs. The Sedasys system cost one tenth as much, per procedure, as a human anesthesiologist.

Jávea_desde_el_Montgó

We discussed another sector: financial advisers and financial services, where robo advisers could potentially override human competence in areas. Robo advisers do a great job of maintaining client portfolios. But that’s only one part of the job of financial management and that is why human advisers are not going away anytime soon. Traditional human advisers deliver the kind of personal, hands-on service that investors consistently say that they want.
Just as important, advisers are able to offer the continuing coaching to address the challenges clients face along the way – from market-volatility to cash-flow needs to ensure that transitory issues don’t devastate their long-term strategy.
Some critics point to supposed advantages of robo advisers. For one, they say that a passive, robo-managed portfolio will outperform a portfolio actively managed by a human. But that’s a matter of investment strategy, not an argument for going exclusively with digital advisers. Many human advisers might recommend passive investment strategies, depending on the needs of the client.

The need for human help

Ultimately, it’s all about what investors want and what they seem to want more than anything is the human touch. Many of the most successful digital platforms already include access to human advisers, while others are being retrofitted to serve as portals for traditional advisory practices.
That does not mean, of course, that there’s no market for digital services. Some traditional human-centered advisory firms, for instance, are adding digital tools to their offerings. But they’re doing so as a complement to the kind of personalized service that only they can provide to clients, not as a replacement for it. Creating and coaching households through the realisation of an optimal comprehensive financial plan still relies on the responsiveness and rapport only a traditional adviser can provide.

An interesting report by A.T Kearney state assets under management by robo advisers are estimated to increase 68 percent annually to about $2.2 trillion in five years, according to a forecast from the firm. About half of that is expected to come from money that’s already invested and the rest from non-invested assets. The robots may prove to be even better than humans at one of the most important tasks required of an investment adviser: knowing how to dodge taxes.

“The dramatic collapse of commission prices and the rise of automation means that institutional-grade tax-loss harvesting is now within the reach of all investors,” reads a blog post from robo-adviser pioneer Wealthfront, whose claim to fame is programming a robot with all the wisdom of professor Burt Malkiel.
There is no question that robo automation is an innovation, brought on by the millennials, there is significant value to efficiency if robots can execute customer lifetime value and brand customer loyalty. However, all of this raises some important questions. Like, could growth in robo-advisers among the fattest part of the demographics curve lead to more crowded trades and more tightly correlated markets? What are the implications for government from robots armed with “institutional grade tax-loss harvesting” strategies? Will the conference circuit become filled with awkwardly dancing robo advisers and robo sales traders? And will they play hookie during the breakout sessions to go shoot a round of golf with handicaps of approximately negative 40?

If we start seeing portfolios with 90 percent allocations to the Robo-Stox Global Robotics & Automation Index ETF, we’ll know something went wrong.

All of the aforementioned gives us plenty to ponder, I feel…….

Are good story tellers happier in life and business?

I recently travelled to Southern Europe, to assist a friend who has moved country for a new life and new business. At the airport I managed to fill my arms with the usual stack of daily news and happily found a copy of the Wall Street Journal. The ‘Personal Journal’ in today’s issue really raced my mind on an article around happiness, life, love. I have been writing for the last few years on the subject and then had a 38,000 feet epiphany: “it may not be how happy we are in our lives or in love, but it maybe the stories we tell”?

A Hopi American Indian proverb says: “Those who tell the stories rule the world.” Well, just maybe these words of wisdom are totally correct.
It is true that in our information-saturated age, business leaders “will not be heard unless they’re telling stories,” says Nick Morgan, author of Power Cues and president and founder of Public Words, a communications consulting firm. “Facts and figures and all the rational things that we think are important in the business world actually do not stick in our minds at all,” he says. But stories create “sticky” memories by attaching emotions to things that happen. That means leaders who can create and share good stories have a powerful advantage over others. And fortunately, everyone has the ability to become a better storyteller. “We are programmed through our evolutionary biology to be both consumers and creators of story,” says Jonah Sachs, CEO of Free Range Studios and author of Winning the Story Wars. “It certainly can be taught and learned.”

In William Shakespeare’s time, the word “conversation” meant two things—verbal discourse, and sex.
That’s how intimate the most well-known poet and playwright in the English language viewed the act of talking with another person.
Since the dawn of language, people have shared stories with others to entertain, persuade, make sense of what happened to them and bond. Research shows that the way people construct their individual stories has a large impact on their physical and mental health. People who frame their personal narratives in a positive way have more life satisfaction.
They also may be more attractive. New research, published this month in the journal Personal Relationships, shows that women find men who are good storytellers more appealing. The article consists of three studies in which male and female participants were shown a picture of someone of the opposite sex and given an indication of whether that person was a proficient storyteller. In the first study, 71 men and 84 women were told that the person whose picture they were looking at was either a “good,” “moderate” or “poor” storyteller. In the second study, 32 men and 50 women were given a short story supposedly written by the person in the picture; half the stories were concise and compelling, and half rambled and used dull language. In the third study, 60 men and 81 women were told whether the person in the picture was a good storyteller and were asked to rate their social status and ability to be a good leader in addition to their attractiveness.
The results were the same across all three studies: Women rated men who were good storytellers as more attractive and desirable as potential long-term partners. Psychologists believe this is because the man is showing that he knows how to connect, to share emotions and, possibly, to be vulnerable. He also is indicating that he is interesting and articulate and can gain resources and provide support.

Psychologists say it’s important to keep telling each other stories. They help you remember why you were attracted to each other in the first place. In tough times, they help you make sense of what has happened. Many marriage therapists have couples in crisis each explain their side of events and then weave their stories into one cohesive narrative. “It’s a way to build and maintain a bond over shared history,” says Anna Osborn, a licensed marriage and family therapist in Sacramento, Calif.

How can you use storytelling to continue to bond in your relationships?

Principles to Remember
Do’s:
– Consider your audience – choose a framework and details that will best resonate with your listeners.
– Identify the moral or message your want to impart.
– Find inspiration in your life experiences.

Don’t’s:
– Assume you don’t have storytelling chops – we all have it in us to tell memorable stories.
– Give yourself the starring role.
– Overwhelm your story with unnecessary details.

Embed conflict to motivate and inspire
Josh Linkner was worried his employees were becoming complacent. Then the CEO of ePrize, a Detroit-based interactive promotions company, Linkner had seen his company become the dominant leader in the online promotions industry almost overnight. In the mid 2000s, “we had double and triple growth every year,” he says. “I became worried that we would start clinging to our previous success instead of forging new success, and that our creativity would decline.” “Greatness is often achieved in the face of adversity,” he says, “but we didn’t have a competitor to gun against.”
So he made up a fake nemesis. At an all-company meeting, he stood up and announced that there was a brash new competitor named Slither. “I told everyone they were bigger than us, faster than us, and more profitable,” he says. “Their investors had deeper pockets. Their footprint was better, and they were innovating at a pace I’d never seen.”
The story was greeted with chuckles around the room (it was obvious the company was a ruse), but the idea soon became embedded within ePrize’s culture. Executives kept reinforcing the Slither story with fake press releases about their competitor’s impressive quarterly earnings or infusions of capital, and soon the urge to best the imaginary rival began to drive improved performance.
“It inspired creativity,” Linkner says. “In brainstorming sessions, we used Slither as the foil. Instead of saying, ‘OK, guys, we have to reduce our production time. How are we going to do that?’ I would say, ‘The folks over at Slither just shaved two days out of their cycle time. How do you think they did it?’ The white boards filled with ideas.”

Anchor the story in your personal experiences
Vince Molinaro, managing director of the leadership practice at Knightsbridge Human Capital Solutions, Canada’s biggest HR advisory, tells clients he knows exactly when his career direction snapped into focus. It was at his first job out of college, with an organization that helped needy individuals get back on their feet. Vince loved the mission but found the atmosphere uninspiring. “Everyone just went through the motions,” he says. “I remember thinking, ‘Is this it? Is this what working in the real world is like?’”
A senior manager named Zinta sensed that Vince wanted to have a bigger impact, and asked him to join several likeminded colleagues on a committee to make their workplace a more positive environment. They began to make subtle changes, and coworkers’ attitudes started to improve. “I saw firsthand how a single manager can change the culture of a place,” he says.
Then Zinta was diagnosed with aggressive lung cancer. In her absence, the office culture began to revert back. On a visit to see Zinta in the hospital, Vince told her about the disappointing turn of events. She surprised him with a confession: Since she had never smoked and had no history of cancer in her family, she was convinced that her disease was a direct function of putting up with a toxic work environment for so long.
Shortly after, Zinta sent Vince a letter telling him he would be faced with an important choice throughout his life. He could allow the negative attitudes of others to influence his behavior, or pursue professional goals because of the sense of personal accomplishment they offered. “In her time of need she reached out to me,” he says. “She was a mentor to me even though she didn’t need to be.”
Two weeks later, Zinta passed away. But the letter changed Vince’s life, inspiring him to leave his job and start his own consulting business devoted to helping people be better leaders. “I’ve seen the kind of climate and culture that a great leader can create,” he says. “For the last 25 years, I’ve tried to emulate that.” He still has Zinta’s letter.
When Vince first began sharing this story with his leadership clients, he was taken aback by their reaction. “There was a connection they had to me that was really surprising, he says. “It’s like they got me in ways that I wasn’t able to directly communicate.”
“It also gets them thinking about their own story and the leaders that have influenced them. In my case, it was a great leader. Sometimes it’s the really bad ones you learn a lot from.” Whatever the case, he says, the power comes from sharing your story with the people you lead so they better understand what motivates you.

A final thought: stories do grab us. They take us in, transport us, and allow us to live vicariously and visually through another’s experience. As I’ve said often in my work around presence, shared stories accelerate interpersonal connection. Learning to tell stories to capture, direct and sustain the attention of others is a key leadership skill. Storytelling also greatly helps anyone speaking or presenting in front of an audience.

As Steven Spielberg once said:

‘The most amazing thing for me is that every single person who sees a movie, not necessarily one of my movies, brings a whole set of unique experiences. Now, through careful manipulation and good storytelling, you can get everybody to clap at the same time, to hopefully laugh at the same time, and to be afraid at the same time.’