What success in technology….

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I saw a recent article posted by a friend of mine which caused lot’s of coffee and much thought provoking with friends, oh-and research!

Its title was ‘Remember when email was fun?’ It is hard to think back that far. Email was silly then, a trifle. A scary statistic shows as human beings, our only real method of connection is through authentic communication. Studies show that only 7% of communication is based on the written or verbal word. A whopping 93% is based on nonverbal body language. Indeed, it’s only when we can hear a tone of voice or look into someone’s eyes that we’re able to know when “I’m fine” doesn’t mean they’re fine at all.

Studies from the Radicati Group show that 192.2 billion emails are sent every single day. Now that’s a lot of emails being passed back and forth! It doesn’t stop here, though, there are approximately 3.4 billion email accounts worldwide, with three-quarters of those owned by individual consumers.

Email is a pot constantly boiling over, we read, respond, delete, delete, delete, only to find that even more messages have arrived whilst we were having coffee. A whole time management industry has erupted around email, urging us to check only once or twice a day, to avoid checking email first thing in the morning, and so forth. Even if such techniques work, the idea that managing the communication for a job now requires its own self-help literature reeks of a foul new anguish.

If you’re like many people, you’ve started using your smartphone as an alarm clock. Now it’s the first thing you see and hear in the morning. And touch, before your spouse or your crusty eyes. Then the ritual begins. Overnight, twenty or forty new emails: spam, solicitations, invitations or requests from those whose days pass during your nights, mailing list reminders, bill pay notices. A quick triage, only to be undone while you shower and breakfast.

Email and online services have provided a way for employees to outsource work to one another. Whether you’re planning a meeting with an online poll, requesting an expense report submission to an ERP system, asking that a colleague contribute to a shared Google Doc, or just forwarding on a notice that ‘might be of interest,’ jobs that previously would have been handled by specialised roles have now been distributed to everyone in an organisation.

No matter what job you have, you probably have countless other jobs as well. Marketing and public communications were once centralised, now every division needs a social media presence, and maybe even a website to develop and manage. Thanks to Oracle and SAP, everyone is a part-time accountant and procurement specialist. Thanks to Oracle and Google Analytics, everyone is a part-time analyst.

In 2002, Allison Pearson wrote “I Don’t Know How She Does It” – she exposed, for the first time, the mayhem and exhaustion of a modern working mother. Yelps of recognition came from all over the globe. It was an international bestseller.

But in the short time between then and now, there seems to have been yet another seismic shift. Everybody is exhausted, not just working women with children. We’re all run ragged by what social commentators refer to as ‘the breakneck pace of life’, or the 24/7 society that never sleeps.

What research points to is our inability to switch off and relax, either because of internal anxieties or those placed upon us by a boss, by society or by all of these things. The new technological age that was supposed to bring us freedom by allowing us greater flexibility is, in fact, slowly working to destroy us. It is as if we have made a pact with the devil. We’ll work at home but we’ll do so until 1.30am. We can leave the office at 7pm on a Friday – although we’re too tired for a movie – but it means we’ll be looking at and responding to emails on Sunday. Once at home, we are often too tired for guests or for dinner out (restaurants now mean seeing people texting and tapping BlackBerries, a nauseating sight when you are trying to have a rare work-free supper yourself). When we do climb the stairs to bed, our heads fuzzy with wine and crap Friday-night television, we have trouble sleeping. Sex is off the agenda, because, yes, we’re too tired for that, too.

So what’s the answer?

It is a fact, never have we had greater access to knowledge than we do right now, limitless information just a few clicks away, the line between man and machine increasingly blurred. Is all of this connectivity helping us to evolve into a more intelligent species, as some futurists speculate, or is this actually hurting us?

An even bigger question: As we surrender our cognitive independence to our devices in an effort to make our lives easier, what is happening to our humanity? Is it a trade-off between greater intelligence and loss of humanity?

We have this amazing and wondrous thing called a brain, and yet as we make increasingly greater strides in technological innovation, we are tempted to use this masterful tool less and less. If you use technology at every opportunity as a replacement for critical thinking or problem solving, in time, those skills will begin to lose their edge.

There is a reason why computers haven’t yet reached human level intelligence, and it has nothing to do with how fast they can compute, or how much power we can load them with. It’s because humans have something that computers do not, something that is a pretty significant component of intelligence that many people are all too quick to disregard. This critical element? Creativity.

When we over-rely on technology to do our thinking for us, not only are our cognitive skills losing their edge, but our creativity can suffer as well. Why do we care about creativity? For one thing, creativity is at the root of our ability to problem-solve novel situations. Creativity is what we use when we’re presented with a new problem and need to figure out the best course of action. When we let our devices make all of these decisions for us, we stop utilizing those problem-solving skills.

Do I see the rise of technology as the Intellectual Apocalypse? Not necessarily. The best way to make technology work for you instead of against you is to be smart about it: I think there needs to be a balance of email, social media and collaboration tools. What ever happened to picking up the phone? Or talking to someone face-to-face? Or do we not have time because of technology?
George Gissing once said:

It is the mind which creates the world around us, and even though we stand side by side in the same meadow, my eyes will never see what is beheld by yours, my heart will never stir to the emotions with which yours is touched.

HSi – Why delivery matters

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There are always businesses competing against you for your customer’s attention. It really is not enough to have a website, blogs and content on social media and wait for customers to come to you. You have to distribute your customers with information they care and which you are proud of, in today’s economy you need to make a difference and consistently add value.

This is why case studies are a great marketing example of your integrity and work. Businesses can use them to show how their product or service has been implemented successfully by their own customers instead of simply talking about their products.

Below you find a case study on one of our previous customers, without our support and on-going transformation of their business, the company would not have realised its full potential through objectives and financial goals.

The Client
Our client is a company that supplies travel safety service and incident management across the whole planet via the two global satellite systems, was seeking funding to enable the rapid growth opportunity identified within their 5 year plan, to be realised. This service enables business travellers, sportspeople and remote inhabitants in all parts of the World to summon assistance when in danger, hurt or just lost. It even enables concerned parents to track their student offspring in their travels after graduation not to mention military applications.

This unique offering requires funding and a sound management team to realise its full potential. HSi brought considerable experience, a network of key resources and management coaching to enable the potential investors not only realise the opportunity for capital growth but also to be inspired by an enthusiastic, purposeful management team. Support in building the company and a global network of Response Centres to ensure effective growth, meet demanding shareholder expectations, and fulfil its customer service response expectations, the company after our SWOT analysis required a complete redesign and build.

An Organisation designed for Growth
Confidence in the management team to achieve the business plan was an essential pre-requisite for securing the funding.
Following a detailed examination of the essential business processes required to drive the business, the key positions were identified and job descriptions defined as well as the nature of recruit to best fulfil the role. This also included the various Joint Ventures. The other core process is cash management as it is essential that the funds were re-distributed to the appropriate components of the manufacturing process, and synchronised the production flow and mix to satisfy the demand from the sales groups, in a way that catered for high-demand and rapid growth.

Helping their clients enhance services to their own customers
Most of the larger clients provided the Company’s products to their members as a client service or added security for their property.
HSi helped them define the most appropriate marketing approach to address the large volume prospects thereby enhancing sales productivity and direct registrations on the network.

To support the new management process, HSi have supported and delivered to the management team to a new organisational structure with defined resource levels, clear roles and responsibilities and training as well as new methods of performance management. In addition, focused training and coaching will help the whole team develop an integrated service ethic to deliver the most effective and sensitive service to their clients when ‘that call’ comes in wherever around the World.

Meeting the Business Need
Continuing support from HSi has enabled the Management team not only to achieve the required fund raising but also design, build and manage an effective organisation to deliver their own aggressive plan and eventually lead to stock market placement.

Performance

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My new book: ‘Meaningful Conversations’

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I have just finished the final manuscript of my second book and sent it to my publisher. My new book is named ‘Meaning Conversations’ – I envisage that the book should be with my publisher by the end of May 2016 and published in the September timeframe.

This book has been written about some very passionate subjects in business today: Communications, Strategy and Business Development and Growth.

In February 2014 I set out as an author to write a weekly blog across a variety of subjects and foremost about people in business, opinions, research and tips, advise on some revelations, past and present.

This book demonstrates the relationship between communications (human 2 human), strategy and business development and growth. It is important to understand that a number of the ideas, developments and techniques employed at the beginning as well as the top of business can be successfully made flexible to apply.

Communications, Strategy and Business Development and Growth are essential for success and profitability in the business process.

This book provides a holistic overview of the essential leading methods of techniques. It will provide you with a hands on guide for business professionals and those in higher education.

Readers will gain insights into topical subjects, components of Communications, Strategy and Business Development and Growth, including a wide range of tips, models and techniques that will help to build strong and effective solutions in today’s business world.

The terms ‘Communications’, Strategy’ and Business Development and Growth’ have become overused during the last decade and have become devalued as a result. In this book I aim to simplify these terms and to re-value management and leadership by addressing topics and subjects in each distinctive chapter.

As Anthony Robbins once said: “The way we communicate with others and with ourselves ultimately determines the quality of our lives.”

The book therefore covers all the essential components of Communications, Strategy and Business Development and Growth, but ensures that they are described in an engaging, enjoyable way with clarity.

The book is divided into three key areas to make it easy to find the material you need. Each component is easy to locate by the titles of the short story at the top of the pages. Each chapter within the three components relates strongly to each other but is also interrelated to all the other chapters. Those with interest on certain topics may wish to start at their area of interest first, while those who prefer to read the book from the first page to the end will proceed as they started, there really is a topic for everyone in the book.

Business professionals and individuals in the great challenges of today’s business world have renewed responsibility for what business does best; innovate, invest and grow. Many people wait until circumstances force change and transformation, that can be radical and painful, this book will arm you with the tips, advise and techniques to provide fresh thinking to your everyday environment and to innovate your circumstances for a better environment, we are all extraordinary people and have the ability to share and provide wealth creation and richness to our surroundings, the question is how much do we want to be extraordinary.

This book has been written not just for people in a company or organisation, it is about helping and supporting understanding across a wide variety of subjects to anyone in life; students, budding entrepreneurs, business people and aspiring individuals.

I really hope you enjoy hearing more about my book in the coming months.

 

Is blockchain a short-lived illusion or a real game-changer?

I attended a breakfast seminar recently organised by a very well respected law firm and their tech partner – the subject matter was: ‘Blockchain – The concept and the law’.
It was explained at the event that blockchain has a myriad potential for applications, being deployable to transfer digital rights or digitasable assets, notably currency, shares and intellectual property. However, blockchain is particularly exciting for entrepreneurs as it enables them to dispense with lawyers of cost and inefficiency that are often required in order to police trust/authenticity in high value transactions.

With all this in mind surrounding the blockchain and its applications, I decided to do my own research to fully explain ‘exactly what is blockchain’.
The UK FCA (Financial Conduct Authority) has now opened its doors to blockchain technology and banks are rapidly advancing research in this area, which is a sign of its advancement for the future.
The financial crisis has driven the rapid development of alternative financial services models, the most revolutionary being the blockchain. This technology has the potential to fundamentally reshape the financial services industry and will have a much wider impact than bitcoins alone. For example, UK-based fintech start-up firms like Everledger and Coinsilium are already utilizing blockchain technology to create a transparent, immutable, secure global ledger for trade.

A lot of financial power and expertise is being invested in developing blockchain technology and harnessing uses for distributed ledgers for the payments and banking industry. The EPC (European Payments Counsel) gathered together six experts from different sectors (a central bank, a commercial/transaction bank, fintech companies, a consultancy and a payments processing company) to discuss whether and how blockchain could become a reality.

Here are some of the key points taken from the EPC’s write-up of the live debate between six leading payments industry experts.
Six reasons why blockchain is a game-changer:
1. The increased automation and reduction of manual processes enabled by blockchain reduces costs;
2. Blockchain has the potential to create new protocols and norms, in coordination with regulators;
3. Blockchain could bypass existing marketplaces while leveraging novel distribution channels;
4. The most promising use is contracts-recording;
5. Without cooperation among PSPs, there cannot be interoperable blockchains, and they cannot be used on a large scale. PSPs must therefore collaborate to progress on blockchain, in a manner that still needs to be defined;
6. Blockchain could offer central banks the possibility of monitoring money flows in real time, controlling the transactions more accurately, and acting in real time.

The below diagram from the EPC (European Payments Counsel) shows exactly how the blockchain works:
(click to enlarge – use your ‘back-button’ to return to this page)

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A number of banks, including Citigroup, Barclays, and UBS Bank, are exploring blockchain technology for cross-border payments and plan to integrate it into their existing systems. Fintech start-ups such as Ripple and HyperLedger are also developing new ways to exchange data through blockchain technology.

Bankers are rushing to exploit a clearing platform whose imbalances are (for now at least) being absorbed by unsuspecting bitcoin investors, who perhaps don’t understand the extent to which they’re funding the costs of the system, which should hardly be a surprise.

What we should really be asking is whether an uncapitalised bitcoin-backed system is likely to square itself any more efficiently or cheaply in the long-run than the system it is replacing, and more pertinently, whether the systemic implications of a funding hole being discovered in such a network are likely to be any less destabilising than those experienced in 2008?

So do we have a conclusion, can we suggest that blockchain can and/or wil not be used heavily in the future for a wide range of commercial purposes?

The technology is compelling and has the ability to streamline and disrupt a wide range of industries. However, as with all new technologies, it does not solve all existing problems and crates many of its own.

Finally, Blockchain’s potential value is much greater than payments alone. And in order for the economy to benefit from the emerging capabilities of the technology, the ability to move from concept to trial in a safe and cost-effective manner is critical.

James Smith, CEO of Elliptic recently quoted by saying:

“In the future I see a public blockchain – whether that’s Bitcoin or some other open one, which is a way of registering ownership of all sorts of assets and it’s a way of transferring ownership of those assets in a single system that can be read by all of the right people and none of the wrong people. So it becomes very simple for me to swap my dollars for your IBM shares, or your pounds for my house. Any asset that we assign a value to and want to be sure about who owns it can be registered using this technology.”

Good mental health in today’s business

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A very good friend and associate was in debate with me over some horrific trends within employee illness and mental health issues within business recently, and, with this in mind and reading a report another friend sent me, I decided to do some of my own investigations into why we are getting so ill with life, relationships, work, imbalance and what is the root cause of these problems.

Flexible working practices can do more harm than good to workers because they encourage an “always on” culture that can have a heavy psychological toll, experts have warned.
Working away from the office or part-time can isolate employees from social networks and career opportunities while fostering a “grasing” instinct that keeps dangerous stress hormones at persistently high levels, they said.
Flexible working policies can also raise the risk of poor working conditions, and create resentment among colleagues, while the blurring of lines between work and home life is stressful for some people.

The findings are a blow to advocates of more sophisticated measures for enabling people to achieve a work-life balance in rich economies that tend to overwork some people while underutilising millions of others.
With an estimated 10M working days lost to work-related stress in the UK last year, finding a good balance between the demands of home and the job now dominates concerns about the impact of work on health.
Work within organisations, there has been a definitive rise in those who are regularly stressed, diagnosed as clinically depressed or suffering from mental health problems. This can show itself through emotions rising to the surface and emerging as tears or disruptive comments and behaviour. Some would say that these cases are infrequent and represent individual personal problems, unrelated to the business.

Work is a major part of our adult lives so it is no wonder that everything is stretched to breaking point when you consider what the average person has to contend with on a daily basis in a struggling economy:
• Constantly changing goal posts
• Increased targets and work but no more time or resource
• Fear of being laid off and a sense that you lack control
• Low morale and job satisfaction
• Criticism and blame culture when things go wrong
• No remuneration for hard work

According to research provided by Bupa, UK workers take an average of nine days’ sick leave each year, more than four times as many as other Western European countries. This costs UK employers about £29 billion a year in lost productivity. Reasons range from commonplace illnesses like colds and flu to chronic musculoskeletal problems, while mental health conditions are the single most widespread cause of long-term absence. Alleviate the burden of sick days with these steps to improve staff’s health.

Musculoskeletal problems
This term covers any injury, damage or disorder of the joints or tissues and can be exacerbated or caused by workplace tasks.. Problems of this nature include upper and lower limb disorders, repetitive strain injuries, osteoarthritis and carpal tunnel syndrome. There are several measures you can take to reduce employees’ risk of these disorders, which include:
– make the task and workstation suitable for each worker
– introduce regular breaks to reduce the risk of repetitive injury
– if lifting heavy items is part of an employees’ job, ensure they undergo adequate training.

Mental health issues
Creating a supportive working environment for employees makes economic sense: around £2.4 billion is spent annually on employees who leave work because of a mental health problem6. Many people with mental health problems want to work, but they must feel confident that their employer supports them. If one of your employees is off sick due to a mental health issue, be sure to communicate with them regularly and have a flexible system in place that recognises their challenges and needs within the working environment.

Everyday illness
Colds and flu viruses can spread rapidly through a workplace. Encourage good hygiene with well-placed hand sanitisers, boxes of tissues and a tolerant sickness policy. Encouraging employees to take time off could actually reduce the number of days lost by illness overall. You might want to consider offering the flu vaccine to staff too, as immunising your employees against the flu is the best insurance against the virus spreading.

Food poisoning is caused by germs, toxins or chemicals in food or drink and it can be contagious. Cross-contamination is one of the most common causes of food poisoning so keep food preparation areas clean and ensure the communal fridge is cleaned weekly.

The health of a business relies on the health of its employees. Reducing staff sick days means supporting staff when they are sick, encouraging good hygiene and overseeing employees’ physical wellbeing at work. Creating a reassuring, communicative workplace where employees are happy and confident in their employer’s support can have a positive effect on absenteeism.

Here are some tips for combatting stress and work related illnesses:

Tip 1: Recognise warning signs of excessive stress at work
When you feel overwhelmed at work, you lose confidence and may become irritable or withdrawn. This can make you less productive and less effective in your job, and make the work seem less rewarding. If you ignore the warning signs of work stress, they can lead to bigger problems. Beyond interfering with job performance and satisfaction, chronic or intense stress can also lead to physical and emotional health problems.

Tip 2: Reduce job stress by taking care of yourself
When stress at work interferes with your ability to perform in your job, manage your personal life, or adversely impacts your health, it’s time to take action. Start by paying attention to your physical and emotional health. When your own needs are taken care of, you’re stronger and more resilient to stress. The better you feel, the better equipped you’ll be to manage work stress without becoming overwhelmed.
Taking care of yourself doesn’t require a total lifestyle overhaul. Even small things can lift your mood, increase your energy, and make you feel like you’re back in the driver’s seat. Take things one step at a time, and as you make more positive lifestyle choices, you’ll soon notice a reduction in your stress levels, both at home and at work.

Tip 3: Reduce job stress by prioritizing and organizing
When job and workplace stress threatens to overwhelm you, there are simple steps you can take to regain control over yourself and the situation. Your newfound ability to maintain a sense of self-control in stressful situations will often be well-received by coworkers, managers, and subordinates alike, which can lead to better relationships at work. Here are some suggestions for reducing job stress by prioritizing and organizing your responsibilities.

Tip 4: Reduce job stress by improving emotional intelligence
Even if you’re in a job where the environment has grown increasingly stressful, you can retain a large measure of self-control and self-confidence by understanding and practicing emotional intelligence. Emotional intelligence is the ability to manage and use your emotions in positive and constructive ways. When it comes to satisfaction and success at work, emotional intelligence matters just as much as intellectual ability. Emotional intelligence is about communicating with others in ways that draw people to you, overcome differences, repair wounded feelings, and defuse tension and stress.

Tip 5: Reduce job stress by breaking bad habits
Many of us make job stress worse with negative thoughts and behavior. If you can turn around these self-defeating habits, you’ll find employer-imposed stress easier to handle.

Tip 6: Learn how managers or employers can reduce job stress
It’s in a manager’s best interest to keep stress levels in the workplace to a minimum. Managers can act as positive role models, especially in times of high stress. If a respected manager can remain calm in stressful work situations, it is much easier for his or her employees to also remain calm

Final thought: ‘worrying’ is usually focused on the future on what might happen and what you will do about it. The centuries-old practice of mindfulness can help you break free of your worries by bringing your attention back to the present. In contrast to the previous techniques of challenging your anxious thoughts or postponing them to a worry period, this strategy is based on observing and then letting them go. Together, they can help you identify where your thinking is causing problems, while helping you get in touch with your emotions.

Using mindfulness meditation to stay focused on the present is a simple concept, but it takes practice to reap the benefits. At first, you’ll probably find that your mind keeps wandering back to your worries. Try not to get frustrated. Each time you draw your focus back to the present, you’re reinforcing a new mental habit that will help you break free of the negative worry cycle.

Marilu Henner once said:

“Being in control of your life and having realistic expectations about your day-to-day challenges are the keys to stress management, which is perhaps the most important ingredient to living a happy, healthy and rewarding life.”

Leadership and Engagement in today’s business

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If there’s one thing that is scary to many companies, it’s change. Dealing with change requires leadership at all levels if that company is to survive the turbulent wave of uncertainty and misdirection that change brings. Leading in adversity amidst constant change requires focus, commitment, and a well-tuned internal and moral compass to know which way is ‘right’

So what really motivates employees?

Let’s begin by defining engagement as the “positive emotional connection an employee has to their work and their workplace.” In short, caring about work leads to commitment and wanting to give more than is required or expected.
More than simply “satisfaction”, employee engagement is a positive emotional connection to the work they do and a “thinking connection” to the belief in the goals, purpose and mission of that work. Employees want to feel proud, feel enjoyment, feel support, but more than that, they want to believe that their work matters, that they contribute, and that it resonates their values.

One challenge leaders face is making sure their people’s voices are heard. If people feel as if opportunity eschews them then they will immediately take themselves off the playing field and the leader will lose support.
When focusing on engagement, it is important to understand who in the organisation is really ready and who may need some help moving forward. During times like these, a certain pattern of behavior sets into many organisations.
Generally, the leaders creating strategy are living in the future, concentrated on indicated trends six months out. They are looking at the next quarter’s timeframe. Workers primarily function in the present, concentrated on accomplishing the key tactics of the day to day. Many workers find it difficult to shift into the mindset of future strategy and need time to process.

As a leader, it is your job to educate the entire organisation, from top down, clearly identifying the path ahead. The challenge is to continue to move forward, with your employees feeling more than just clear and confident about the strategy and direction, but also excited and invigorated about the potential. As a leader in today’s business environment, you are in the energy business, the human energy business. You are called to build a sense of engagement, helping employees realise the growth potential for the organisation, the team, and themselves.

How can you be successful in leading an engaged organisation?

Below I have listed four key areas that can begin the process to increase your own leadership effectiveness and create a culture that works best for your organization.
1. Leading Oneself. It all starts with you. You need to lead yourself before you can lead others.
2. Leading Others: One to One. The skills you use to facilitate the individual growth of others often are regarded as foundational, such as communication skills, goal setting, and delegating.
3. Leading Teams: One to Group. In addition to one-to-one skills, leaders need to lead and inspire individuals to work effectively together and achieve results as a team.
4. Leading a Work Culture. The act of leading a work culture is distinct from the other levels.

Finally, when leaders move toward improving their observable behaviors, they have the extraordinary ability to positively influence employees to willingly become engaged. That’s a powerful investment that pays dividends not only in developing good people, but by directly affecting the organisation’s bottom line.

Sam Walton once said:

“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.”

Prestige or Purpose – that is the question?

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A few weeks ago I decided to watch a movie called “The Prestige” – for those of you that have not seen this EPIC film that was directed in 2006 here is a short storyline. In the end of the Nineteenth Century, in London, Robert Angier, his beloved wife Julia McCullough and Alfred Borden are friends and assistants of a magician. When Julia accidentally dies during a performance, Robert blames Alfred for her death and they become enemies. Both become famous and rival magicians, sabotaging the performances of the other on stage. When Alfred performs a successful trick, Robert becomes obsessed trying to disclose the secret of his competitor with tragic consequences.

So, at the end of the movie I could not help but think exactly what is Prestige in our now world. The Oxford dictionary has its definition as: “prestige, /prɛˈstiː(d)ʒ/, noun: prestige; widespread respect and admiration felt for someone or something on the basis of a perception of their achievements or quality.”

Chad Albrecht from the Huntsman School of Business wrote an article on productivity and prestige in business ethics research. Based on a survey that was administered to 320 business ethics scholars worldwide, the authors report a ranking of 15 business schools that are perceived to be leaders in the field of business ethics. Based on these same survey results, the authors investigated which factors may have the strongest relationship to individual publication productivity and perceptions of institutional prestige within business ethics research. The results provided several surprising findings that suggest the business ethics field may be anomalous in academe in terms of the emergence of productivity and prestige.

Efficiency at doing a certain task, in the workplace or otherwise, is strongly influenced by how motivated individuals are. Exploring new ways to motivate employees is often at the top of a company’s agenda. Traditionally identified motivators in Western economies primarily include salary and prestige, often complemented by meaning, creation, challenge, ownership and identity.

Whether in our private or professional life, every day we complete a certain amount of tasks, some of which are more or less pleasurable to do. Of course, when motivated or stimulated to do certain tasks, we often complete them faster, better and without procrastination, even when the tasks themselves are not very pleasurable. Motivation in general comes from a wide range of personal or social factors, such as financial compensation (salary), recognition by the colleagues or superiors (prestige), or satisfaction coming from personal achievements. It comes as no surprise that employers and companies are systematically seeking new ways to stimulate their employees towards being more productive and happier at the same time. In conditions of radical social and cultural changes, in particular those related to the emerging knowledge economy, enterprises are facing new challenges to motivate and retain key workforce, which is the focus factor of competitiveness in the market.

purpose

So while perceived prestige in the industry continues to be an important factor, it seems that priorities have certainly shifted in the marketplace, and people today are most concerned now with finding a workplace that suits their lifestyle and personality.

It really does not matter what is motivating you, but recognise it. It is exhausting to deny your true motivations. If you are motivated by money, growth, possessions, your family, partner and friends – that’s great. Accept it. Run with it. Maximise those desires. Work hard, get paid, do it again. When you harness your motivations, you can achieve a lot. It’s a source of energy, and gives your work purpose.

But ask the question frequently, “What’s motivating me right now?” Your motivations change on a regular basis. At some points you will be motivated by the work, and at others you will want the kudos and applause. Whatever it is, pay, prestige or process, embrace the motivation at that moment. Let it fuel your passion, your prestige may well become the motivational factor and energy behind your purpose.

Final thoughts; ‘find something more important than you are,’ philosopher Dan Dennett once said in discussing the secret of happiness, ‘and dedicate your life to it.’ But how, exactly, do we find that? Surely, it isn’t by luck. I myself am a firm believer in the power of curiosity and choice as the engine of fulfilment, but precisely how you arrive at your true calling is an intricate and highly individual dance of discovery. Still, there are certain factors and certain choices on your journey that make it easier and more worthwhile……

Matt Dillon once said:

‘Fame is part of me and my life as an actor. I enjoy the creative aspects of my life as an actor. I enjoy directing and acting as well. But the bottom line for me is not prestige and power. It’s about having an exciting, creative life.’

Do we really understand innovation?

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I was fortunate to attend the Oracle Business Analytics 2016 Conference recently, the conference raised my expectations with truly exceptional thought leadership, great content, case studies and the show stopper for me was a live demonstration to the delegates on a new business analytics product called ‘Day by Day’.

The product enables you to speak to your mobile phone device after reviewing a P&L and visuals, ask the spread sheet any question on and around the information received and the app will provide you with a) the answers in roughly 10 seconds and b) the new spread sheet and visuals now incorporated with your question.

My eyes were completely wide open, this was the most amazing set of tools I have ever seen or experienced, so I thought to myself is innovation the ability to have fast, interactive, visual insights into business performance that show the difference between success and failure, or is innovation so much more, do we really understand innovation?

Albert Einstein, a man whose name is practically synonymous with genius, is one of history’s greatest thinkers. As a physicist and mathematician, Einstein wasn’t an inventor in the vein of Thomas Edison or Alexander Graham Bell, but his theories of relativity led to new ways of looking at time, space, matter, energy and gravity. His work led to important advances such as the control of atomic energy, space exploration, and applications of light.

Design thinking represents a serious challenge to the status quo at more traditional companies, especially those where engineering or marketing may hold sway. Patrick Whitney, dean of the Institute of Design at the Illinois Institute of Technology (IIT), who sends many of his graduates off to Ideo, a design and innovation consulting firm, says he sees this resistance all the time.
“A lot of my students have MBAs and engineering degrees. They’re taught to identify the opportunity set, deal with whatever numbers you can find to give you certainty, then optimise.”

But some problems need to be restated before a big, new idea can be hatched. It often helps to take the problem and break it apart, before putting it back together in a whole new way — the synthesis or abstraction step. That’s where the creative leap often occurs and what Ideo’s process is designed to unearth.

Scott Berkun, author of the book “The Myths of Innovation”, recently suggested that we use the word innovation too often in a vague way and we have diverse intended meanings. I can not argue with him. It’s used carelessly to suggest a number of different things and has lately been a popular buzz word for nearly anything. Innovation should be something that is fresh creative, design lead that makes a difference to the world and one where we can see the value.

Do we really understand innovation?

Berkun’s well written argument published here at Harvard Business Review suggests that we use the word innovation to simply mean something “great”. He cites things like the Apple iPhone, Google search engine, and Pixar’s films as examples of output we all herald as innovative. He also suggests that people classed as innovative are not thinking about innovation or trying to be innovative, rather, they are just focused on great output and innovation is the perception of successful output by the masses. Berkun has good reasoning here–because something perceived as “Great” by common consent could mean that we all value something that has impacted us. This is one key ingredient to the definition of innovation.

Consumers have become increasingly habituated to look for and want what’s new, best, fastest, more convenient, or more fashionable, and to tire of products much more quickly. This mind set applies to virtually every category: even previously slow moving ones such as dishes, toothpaste, or paper towels. For firms to sit still and not successfully innovate is often to wither away, since competitors and start-ups have leapfrogged industry incumbents. Complacency is not an option. In this increasingly educated and talented world, with lower labour and production costs abroad, successful start-ups can pop up anywhere.

If innovation is also associated with our human feelings, it’s no wonder it is used so differently and widely. Innovation should be defined, is innovation creating new markets by discovering new categories of customers?
Is innovation harnessing new technologies but also by developing new business models and exploiting old technologies in new ways?

My final thought is why does a common definition of innovation matter?
Because if you do not share a common description of what innovation is and how it is created, you have little chance of achieving it with the other members of your organisation.

One of Einstein’s greatest quotes:

‘To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science.’

Can we create our own identities from reinvention?

reinvention

I recently attended a birthday drinks party in London, where I met a BBC journalist and we started discussing reinventing yourself for change – it was a fascinating discussion.
We would like to think that the key to a successful career or relationship is knowing what we want to do next and then using that knowledge to guide our actions. But change usually happens the other way around: doing comes first, knowing second.

So why is this?
Because changing ones career or relationship means redefining our identity, how we see ourselves to others, and ultimately what we convey and how we live our lives. Transitions follow a first-act-then-think sequence because who we are and what we do is so tightly connected. The tight connection is the result of years of action; to change it, we must resort to the same methods.

Most of the time, our identity changes so gradually and naturally that we do not even notice how much we have changed. But sometimes we hit a period when the desire for change imposes itself with great urgency.

What do we do?
We try to think out our dilemma. We try to swap our old, outdated self for new, more alluring selves in one fell swoop. And we get stuck.

Why?
Because, as Richard Pascale, http://www.economist.com/node/12676998, observes in Surfing the Edge of Chaos, ‘Adults are much more likely to act their way into a new way of thinking than to think their way into a new way of acting’. We rethink ourselves in the same way; by gradually exposing ourselves to new worlds, relationships and roles.

In the reinventing process, we make two kinds of changes: small adjustments in course and deep shifts in perspective.

It is a fact that we cannot regenerate ourselves in isolation. We develop in and through our relationships with others – the master teaches the apprentice a new craft; the mentor guides a protégé through the passage to an innate circle; the council of peers monitors the standards of a professional group, conferring status within the community.

It is as much about changing the relationships that matter in our lives. Shifting connections refers to the practice of finding people who can help us see and grow into our new selves, people we admire, would like to emulate, and with whom we want to spend time.
In the middle of confusion, many of us hope for one event that will clarify everything, that will transform our stumbling moves into a story that makes sense.

If we knew from the start what it means to be fully ourselves, life would be certainly easier. But because we are constantly growing and changing al the time, knowing yourself, turns out to be the ultimate goal at the end of the journey rather than light at the beginning.
Some top tips for reinvention and transitioning:
1) Realise that transitions are inevitable
2) Anticipate the outcome
3) Adjust and be flexible
4) Take the time to acknowledge the past, the present, and what you believe is the future
5) Acknowledge your emotions
6) Execute change step-by-step
7) Reinforce each positive step you take towards the transition
8) Educate yourself about what this transition means to you

Henry Rollins once said:

“I believe that one defines oneself by reinvention. To not be like your parents. To not be like your friends. To be yourself. To cut yourself out of stone.”

I will be speaking at London’s first Fintech Security Summit on 10th May

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I will be speaking about Int growth at London’s first Fintech Security Summit on 10th May.

What: Globalisation of Cyber Security – case study: a look at how Kaspersky Internet Security grew internationally.

Date: Tuesday 10 May, 2016

Time: 2:55pm – 3:10pm

Venue: Rainmakingloft London

Details: Fintech Security Summit 2016

FintechSecurity2016