Why We Need to Celebrate Success

Last week’s post was named “Sports Innovation meets Business Performance & Trust”

During a recent podcast I discussed a very good friend of mine who was a successful NBA basketball player, whom followed a successful c-suite career in a large global Fortune 100 Technology company.

“How Might We Align Sports Innovation With Leadership and Trust”, the podcast that explores bold questions at the intersection of leadership, innovation, and trust.

During the podcast we explored transformative ideas and strategies for leadership and community. In this episode, and how leaders can cultivate impactful mindsets.

Rob Aston and I first met in Houston in 1998 – Compaq had recently acquired Digital Equipment, Tandem Computer and as a PC company was for the very first time about to enter telecommunications. The launch pad for this was World Telecom 99, an ITU sponsored event.

Compaq introduced a new initiative to improve the performance of its events arm, which accounts for around a sixth of its Marcom budget.

Year One was spent putting this process into operation, Year Two was focused on performance standards, and the necessary culture changes to achieve effectiveness targets.

Assuming success, Year Three was focused on implementation and evolving the process.

Like many businesses, Compaq wanted to achieve a major sea-change in its behaviour in an attempt to improve performance (financial and other measures), build on its strengths and outperform the competition sustainably.

This required a degree of commitment and culture change on the part of its frontline operators.

Objectives
– Current Evaluation of Corporate Event & Marcom Management
– The Proposed Strategy for Corporate Event & Marcom Management
– Implementation of The World-wide Integrated Design Strategy
– Cost Analysis & Justification

Rob was in charge of the global program and brought me in to platform and showcase the largest program of the calendar year and to take the global brand across 4 continents.

Rob and I travelled extensively: Japan, Singapore, Hong Kong, China, South Africa, N. America, South America, Asia Pacific, and Europe.

There is a tremendous amount of trust that formed over the years, building trust between a supplier and a company is a crucial aspect of a successful and efficient business relationship. It fosters open communication, collaboration, and mutual benefit, leading to improved performance and cost savings.

When my grandmother passed, Rob flew down to Las Vegas where I was visiting on business and we travelled on a road trip, through the Rockies. We often took road trips; Miami through the keys, Boston to Salisbury, Monaco to San Remo, San Francisco to The Big Sur, San Francisco to Napa Valley and Sedona. Never a dull moment with Rob on a motorcycle adventure – or any adventure for that matter.

When Rob lost his family, I visited his hometown of Pittsburgh and spent time with him across his childhood memories.

There’s no doubt that winning requires hard work over a long time. Hard work alone, though, is not enough. Muhammad Ali, one of the greatest boxers of all time (even nicknamed “The Greatest”), said: “Champions aren’t made in the gym. Champions are made from something they have deep inside – a desire, a dream, a vision”.

Rob would always state to me: “If you have no spirituality you have no life” – never a more truer statement.

Mental toughness and what it is is a quote we hear a lot. And it has scientific evidence: in a study of Jamaican sprinters, the elite sprinters were found to have superior coping skills and mental toughness compared to a sub-elite group, suggesting that psychological skills may indeed be a differentiating factor of winners.

Seven-time Super Bowl winner Tom Brady has also said that mental toughness is what separates winning and losing.

And Rob is a huge New England NFL Patriot fan – but what it is and how you can cultivate it is slightly more complex – but also fascinating!

Self-confidence generally improves performance as it reduces negative thoughts and helps us focus. It seems, however, that more self-confidence is not always better. The relationship between performance and self-confidence isn’t linear, and too much can make us complacent and less likely to learn.

We need to celebrate Rob Aston and successful athletes.

Rob Aston has been a literal globetrotter for much of his adult life. A large collection of the former basketball luminary’s personal sports memorabilia will be featured in the James Sorbara Carnegie Sports Exhibit, part of the Historical Society of Carnegie’s museum.

And a number of family history books that Rob has written over the past dozen years will also be donated to help tell the community’s story.

Former Carnegie resident Robert Aston during his playing days at the University of Toledo (courtesy University of Toledo)

He followed that by doing a stint with the Harlem Globetrotters, helping them transition from a serious basketball team into an entertainment franchise that still attracts scores of fans nearly 60 years later.

Given those exploits, Rob is no stranger to the spotlight, and recalls his dad’s statement: “You don’t want to hang around pro basketball for too long because people might get the idea that’s all you can do”, he said. So Rob had to set a goal to play professionally for three years – and that’s what he did.

Former Carnegie resident Robert Aston hoisting the famous Meadowlark Lemon during a Harlem Globetrotters game (courtesy Robert Aston)

Rob made the most of his time with the Globetrotters, traveling the world, entertaining fans and working with basketball legends such as Meadowlark Lemon, Curly Neal and Geese Ausbie. His rookie season, in 1967-68, he was in charge of the “tricks” – the gags that the team would play on the flummoxed opposition.

Former Carnegie resident Robert Aston during his playing days at the University of Toledo (courtesy University of Toledo)

Rob never second-guessed his decision, as he flourished both in the classroom – graduating with a degree in education – and on the basketball court, where rebounding was his specialty.

The 6-foot-8 Aston still ranks fourth all-time in career rebounding with 10.9 per game and is tied for second in Mid-America Conference games at 11.7 per game. He still ranks third for most rebounds in a single game at 25.

He was no slouch on the offensive end either, as he averaged more than 18 points per game as a junior and senior and finished with over 900 points during his three-year varsity career (freshmen were not eligible to play varsity in those days). His all-around play earned him a spot on the All-MAC first team his senior year.

Still, Rob never regretted going the Globetrotter route after his college playing days ended. It afforded him the opportunity to see parts of the world he’d never seen, and he even dropped the Globetrotter name a time or two when needed later in life.

Like the time he was at a restaurant in Brazil and no tables were available. He mentioned that he was a former Globetrotter and a table magically appeared.

Former Carnegie resident Robert Aston performing some basketball magic while a member of the Harlem Globetrotters (courtesy Robert Aston)

Although it’s been some time since he suited up for the Globetrotters, those memories are never far away, as Rob currently plays in a jazz quartet whose keyboard player is his former Globetrotter roommate. The band has played professionally for the past 15 years.

Rob’s time with the Globetrotters was just a warmup act for his actual globetrotting days, as he wore out a few suitcases while working for Digital Equipment Corp/Compaq and then Hewlett Packard. One of his positions at Digital required him to travel three weeks out of every month.

Rob said: “I’ve seen the pyramids, the Great Wall – anyplace you can name on six continents, I’ve been there” – he has visited 40 countries – 20 with the Globetrotters and 20 in his post-playing career, a stretch that saw him work for such heavy hitters as Gillette, Compaq and Hewlett-Packard.

Now 82, Rob is retired and lives in Houston –  he is a pilot and poet and spends time riding his Harley-Davidson in addition to playing music professionally, we still get to see each other occasionally.

Finally, research acknowledges that behavioural traits and coping strategies are partly genetical. But ample research also shows how these traits can be massively influenced by environmental factors, and that anyone who is serious about gaining an edge – in sports or in business – should nurture and train one’s skills to face and overcome stressful situations.

So, if you are naturally self-confident and have a strong belief in yourself, great. Just watch out you don’t become over-confident and blind to your flaws.

If you, on the other hand, lose your nerve before a competition due to the adrenal response caused by stress and anxiety, or if you have difficulties controlling your emotions in crucial moments – don’t worry, it doesn’t mean you aren’t capable of performing at the highest level – these are all skills that can be learnt and mastered.

Lastly, we should be careful with labelling someone as mentally weaker than someone else based on performance.

Lacking sport-specific skills, not mental toughness, is what primarily makes an athlete vulnerable. Only when skills are on par for the demands of the sport does mental toughness start playing a larger role. And that’s where the marginal, but crucial, gains can be made.

As Vince Lombardi once said:

“Once a man has made a commitment to a way of life, he puts the greatest strength in the world behind him. It’s something we call heart power. Once a man has made this commitment, nothing will stop him short of success.”

Sports Innovation meets Business Performance & Trust

Sports fans love to compare today’s athletes to the legends of the past and speculate about who’s the best. While many of us cherish our childhood memories, it’s a cold, hard fact that, in almost every case, today’s athletes would handily defeat their predecessors.

Pro football fans in Green Bay, Wisconsin have always been recognized as a loyal and hearty bunch. But one wouldn’t have faulted even the most loyal “Packer Backer” if he’d decided not to attend the 1967 NFL Championship game between the Packers and Dallas Cowboys. Played at Lambeau Field on December 31, the temperature at game time registered a frigid 13 degrees below zero. Nonetheless, more than 50,000 parka-clad fans braved the elements that New Year’s Eve and watched in awe as the Packers claimed their third consecutive NFL title, with a 21-17 victory.

For today’s chief executive officers, there’s a lot to learn from that remarkable progress. And the need is urgent, primarily because the playing field has become radically more difficult. CEOs are on the job 24/7, responsible for addressing an ever-shifting array of problems and threats, even when there is incomplete information (usually) and when every move is under scrutiny (constantly).

Not only do CEOs have to deal with a wide range of stakeholders, all of them with their own priorities, but employees are increasingly demanding—as they should be. Plus, technology is changing at warp speed, and the geopolitical environment is unsettled. When companies slip up, they are judged harshly, not least through social media.

Research identified a number of traits required for 21st-century leaders: positive energy; selflessness and a sense of service; a belief in continuous learning; grit and resilience; levity; and an acceptance of stewardship.1 Since that time, we have been in dialogue with CEOs about how to get past the challenges of “living into” these attributes.

We learned that the best leaders today have made a generational change in their thinking, one that closely parallels how elite athletes prepare, train, and compete. In several ways, the two jobs—CEO and athlete—are highly correlated. Here are five leadership practices of great athletes that business leaders can adapt to their own work.

Today I have the distinct pleasure of introducing Dr. Beatrice Constandache, who is a member of the International Association of Ultrarunners (IAU) Medical Committee, contributing to safety and innovation in extreme endurance sports. She has co-authored academic work including The Olympia Declaration (Current Sports Medicine Reports, 2019).

As the visionary founder of Luz Innovations Medical Academy, she empowers clinicians, coaches, and health leaders to master cutting-edge approaches to performance and cellular regeneration.

With over a decade of hands-on medical leadership at Olympic-level events, Dr. Beatrice Constandache has served as a team physician for the Romanian National Rugby and Athletics Teams, providing expert care at more than 30 world-class competitions

Over to you, Dr. Beatrice.

Thank you Geoff!

In sports medicine, energy is crucial for athletic performance, injury prevention, and recovery. Ensuring athletes have the right amount of energy, through proper nutrition and energy balance, is essential for optimal training, competition, and overall well-being.

The energy balance is the balance between energy intake and energy expenditure. The energy balance has two main components. One of these two components is energy intake and the other is energy expenditure. Macro nutrients (carbohydrates, proteins and fats) are used as energy sources. During energy intake, food intake is also under control of hormones. These ingested nutrients are used in the production or resynthesize of ATP through energy metabolism.

The energy released by the breakdown of ATP is used in all metabolic processes that require energy, including muscle contraction. In addition, although vitamins and minerals are not directly involved in energy production, they have functions in some metabolic reactions. Energy is consumed in three ways. One of these is resting metabolic rate, the other is the thermic effect of food, and the other is the energy spent through physical activity. Studies have shown that the energy taken in athletes is insufficient compared to the energy expenditure.

Some researchers have stated that some amino acid and herbal supplements have positive effects on athlete performance.

I identified six forces for change in sport: Evolving Global Market; Pace of Digital; Next Generation; Diversity, Equity & Inclusion; Health & Wellbeing and Environmental Sustainability & Climate Change.

Over the last 15 months, I have monitored the impact of these trends with a broad range of sport leaders, through conversations with leaders across my client network.

Analysis highlights that as investment continues to fuel innovation across the sports industry, leaders are focussed on blazing their own trail through attracting new investment, embedding digital capabilities, engaging the next generation of fan and instilling trust across their operations.

Optimism stems from action. Now is the time for organisations to start playing their role in the future of sport.

The sports industry continues to experience profound change, as complex market dynamics increase competition, strain finances and disrupt operations.

But there is a sense of optimism, one driven by the benefits that come within an ever-globalised industry, presented with opportunities like never before.

Most sports industry leaders are feeling hopeful: more than half of the leaders we surveyed said they felt more optimistic about the future growth of the sports industry than they did last year, with our analysis identifying that many leaders have now implemented initial changes and are realising their benefits.

Many of these optimistic leaders are bought-into the need for transformation and are driving a culture that reflects a positive outlook towards change.

While for those at the start of their journey, recognising how key industry trends are impacting their organisation may prove the first crucial step.

As more capital flows into sport, the need for agility to keep pace with innovation will be crucial to staying relevant.

Leaders identified the evolving global market, pace of digital and next generation as the most impactful forces for change.

These forces impact day-to-day operations, with organisations grappling with increased competition, new digital-first operating models and divergent demands and preferences. Stakeholders are recognising an immediate need for change as new challengers enter the market, sweeping in digitally-enabled innovation.

Leaders also recognised a qualifier for the success of these forces: Trust.

This force for change, introduced for the first time in our 2024 report, explores how leaders are continuing to protect the reputation and sporting integrity of their organisations, while reacting to the societal issues which resonate with their fans, players, workforce and partners.

Analysis shows that leaders across sport must act vigilantly to garner trust across stakeholder groups. Those that fail to act may be trumped by challengers who act swiftly and daringly to take on key issues.

As industry dynamics continue to evolve, there will be additional opportunities for stakeholders to step in and disrupt legacy models in the market, while revenue diversification will remain a top priority.

• Sports leaders expect investors to be the most impactful stakeholder in sport over the next five years, followed by tech giants, fans and athletes.
• This comes as a new profile of investor and intensified interest from private and sovereign-wealth investors is reshaping the landscape.
• Over the next five years, we expect to see an increased focus on revenue diversification, as leading properties invest in global growth, entertainment focussed real-estate, direct-to-consumer initiatives and integrated adjacent businesses.
• In relation to revenue, the leaders we surveyed predicted that digital products and data will be the fastest growing revenue streams over the next five years, a tell-tale sign of the digital revolution underway across the industry.
• Meanwhile, women’s sport was selected as the greatest overall growth opportunity for the industry, followed by diversifying sports experiences and developing data capabilities.

A comprehensive market analysis, combined with a robust data strategy, can lay the foundations for leaders to better target their investments as they explore new ways to grow revenues, fanbases and participation.

In developing personalised digital experiences, sports organisations can reach new demographics and unlock opportunities they have previously not been able to reach.

Each force for change presents unique opportunities and risks to sports organisations, investors and governments around the world. For example:
• For governments, the evolving global market is presenting new opportunities to form partnerships with investors that will drive social benefits.
• For investors, the pace of digital is providing new ways to create value post-transaction.
• For sports organisations, the Next Generation is offering new to attract new audiences and extend the loyalty of fans.
• And for all, Trust presents significant risks that hold the potential to corrode relationships across fanbases and instigate significant reputational damage.

Back to you Geoff!

Thank you Beatrice,

The world of business and sports may seem like two distinct arenas, but the mindset of successful athletes holds valuable lessons for CEOs and executives. Just as athletes push their physical and mental limits to achieve greatness, CEOs can adopt a similar approach to enhance their health and business performance.

Let’s explore how adopting an athlete’s mindset can lead to improved wellbeing, greater leadership capabilities and, ultimately, elevated business success.

Athletes are renowned for their meticulous goal setting and visualization techniques. Before a race, match or game, they vividly imagine themselves achieving success, going through every step and detail in their minds.

Visualizing the path to success can enhance focus, motivation and determination, enabling CEOs to overcome obstacles and lead their teams toward shared objectives.

Athletes face setbacks, failures, and tough challenges throughout their careers. What sets the best athletes apart is their resilience and grit, the ability to bounce back from adversity and maintain a strong sense of purpose.
CEOs, too, encounter numerous hurdles in the business world. By embracing the athlete’s mindset of resilience, they can develop a growth-oriented approach to problem-solving and inspire their teams to persevere through difficult times.

Athletes are constantly seeking to improve their performance, regardless of their current level of success. This growth mindset, emphasizing learning, skill development and continuous improvement, is a powerful tool for CEOs as well.

By encouraging a growth-oriented culture within their organizations, CEOs can foster innovation, adaptability and a willingness to embrace change, vital elements in the fast-evolving corporate landscape.

Athletes adhere to rigorous training schedules and maintain strict discipline to optimize their performance. CEOs, with their demanding schedules, can benefit from adopting a similar approach to time management. Allocating time for crucial tasks, prioritizing responsibilities, and avoiding distractions are essential in achieving peak performance as a leader.

Athletes understand the importance of teamwork in achieving victory. They collaborate, communicate and motivate their teammates to collectively achieve their goals. Much the same, CEOs need strong leadership skills to drive their companies forward. By embracing the athlete’s mindset of teamwork and leadership, they can build cohesive and high-performing teams, fostering a culture of trust and cooperation.

In sports, distractions can cost athletes dearly. Therefore, maintaining focus and mindfulness are essential for optimal performance. CEOs operate in a fast-paced and demanding environment, where distractions are abundant. By adopting a mindset of focus and mindfulness, they can make better decisions, improve productivity and develop a deeper understanding of their business landscape.

Athletes recognize the direct connection between physical health and performance. They prioritize their wellbeing through proper nutrition, exercise and rest. CEOs often neglect their health due to work demands, but by thinking like an athlete, they can recognize that taking care of their bodies is essential for sustained high-level performance.

CEOs who prioritize their health are better equipped to handle stress, make critical decisions and lead their companies to success.

Studies have shown that regular exercise and a balanced diet improve cognitive function, boost energy levels and enhance overall wellbeing. CEOs who prioritize their health are better equipped to handle stress, make critical decisions and lead their companies to success.

Athletes thrive in competitive environments and possess a burning ambition to excel. Similarly, CEOs can embrace healthy competition and channel their ambition to drive innovation and growth in their organizations. By setting ambitious yet achievable goals, CEOs can inspire their teams to push boundaries and achieve extraordinary results.

On sports teams and within companies, there are great practitioners — and then there are great leaders.

A great practitioner might shine when times and circumstances are stable and predictable; however, in times of disruption and uncertainty, it’s the great leaders and their organizations who flourish and achieve success through the headwinds.

Lionel Messi: Perseverance, Collaboration And Shared Purpose
Lionel Messi’s journey to World Cup glory is a story of patience, persistence and trust in his team. Messi’s career had been filled with triumphs, but one elusive goal — the FIFA World Cup — remained out of reach for years.

In 2022, at age 35, Messi finally achieved his dream, leading Argentina to victory. Though Messi’s individual brilliance was pivotal, his teammates played equally critical roles: Ángel Di María scored crucial goals, Emiliano Martínez made game-saving stops, and the entire team rallied behind their captain.

The lesson here is powerful: even the most talented individuals cannot succeed alone. Greatness is a team achievement built on trust, collaboration and shared purpose. As Messi’s team worked together seamlessly on the world’s biggest stage, so too must the team members within any organization—whether in sports or business—unite to achieve its goals.

Finally, trust is key. The athlete needs to believe that the coach is the right person to guide and challenge them. If they don’t trust their coach, if they don’t believe the coach has their best long-term interests at heart, the relationship is not going to get the best out of them – consistently, on a sustained basis.

Trust is equally as important in leadership. Particularly in times of uncertainty and times of rapid growth, building trust within your teams and organisations is vital if you want to get the best out of your people over the long term, and enable them to achieve more than they thought possible.

We all know that trust is critical in order to build positive, sustainable workplace cultures. It is the foundation that upholds all of the values — such as respect, honesty and commitment — that build a productive workforce.

Cultivating trust between employees and leadership is a process that builds over time based on consistently achieving mutual benefits and goals. It is a two-way street: Employees must believe that their leaders have the experience, skills and knowledge necessary to guide their teams, while leaders must have the confidence that their employees will support and accept their guidance to make the organization successful.

Vince Lombardi an American professional football coach and executive in the National Football League once said “It’s easy to have faith in yourself and have discipline when you’re a winner, when you’re number one. What you got to have is faith and discipline when you’re not a winner.” – highlighting the importance of trust and faith in oneself and others during challenging times.

This article is the expressed opinions and collaboration between two senior-level industry board professionals on their views and perceptions on the subject matter.

Geoff Hudson-Searle is a senior independent digital non-executive director across regulation, technology, and internet security, C-Suite executive on private and listed companies, and serial business advisor for growth-phase tech companies.
With more than 30 years of experience in international business and management he is the author of seven books: Freedom After the Sharks; Meaningful Conversations; Journeys to Success: Volume 9, GOD in Business, Purposeful Discussions, The Trust Paradigm and Scars to Stars Volume 3 and lectures at business forums, conferences, and universities. He has been the focus of radio/podcasts and TV with London Live, Talk TV, TEDx and RT Europe’s business documentary across various thought leadership topics and print media with The Executive Magazine, Headspring/FT, Huffington Post, The Sunday Times, Raconteur, AMBA, BCS, EuropeanCEO, CEOToday across his authorisms.
A member and fellow of the Institute of Directors, associate of The Business Institute of Management, a cofounder and board member of the Neustar International Security Council (NISC) and a distinguished member of the Advisory Council for The Global Cyber Academy. He holds a master’s degree in business administration. Having worked for corporate companies Citibank N.A, MICE Group Plc, Enigma Design, MMT Inc, Kaspersky Laboratory, Bartercard Plc, and RG Group around the world, Geoff has vast international experience working with SME and multinational international clients. International clients with which Geoff has worked include the British Government, HP, Compaq, BT, Powergen, Intel, ARM, Wartsila Group, Atari, Barclays Bank, Societe Generale, Western Union, Chase and Volvo.
Geoff has worked in a broad range of industries including software, technology and banking which has given him a range of different experiences and perspectives of what can work, the importance of good people, process and how these can be applied and amplified to deliver results in different scenarios and paradigms. Geoff is known for bringing in a fresh viewpoint and sometimes challenging the status-quo with a strategic approach delivering successful change management programmes and launching companies and products internationally that deliver results. Geoff’s areas of expertise lie in brand strategy, business communications, business integration, business development and improvement, capital raise activities, pre-IPO planning, capital raise transactions, M&A with full P&L responsibility, which ideally equips him to strengthen global companies, develop SME and international business, and marketing strategies.
The Trust Paradigm
At Amazon on all formats including Audible: buy now
LinkedIn: https://uk.linkedin.com/in/geoffsearle

Dr. Beatrice Constandache is a member of the International Association of Ultrarunners (IAU) Medical Committee, contributing to safety and innovation in extreme endurance sports. She has co-authored academic work including The Olympia Declaration (Current Sports Medicine Reports, 2019).

Her education includes a medical doctorate from Carol Davila University of Medicine and Pharmacy (Bucharest) and post-graduate clinical training in Romania, Italy, and Germany, including internal medicine, dermatology, and nephrology.

Languages spoken: Romanian (native), English, German , French, Italian, Spanish

Areas of expertise: Sports Medicine • Regenerative Medicine • Concussion & Performance Recovery • Multilingual Medical Education

As a renowned sports medicine specialist and IAU Medical Committee member, she brings over 15 years of clinical excellence to our academy.

Her pioneering approach integrates cutting-edge techniques with personalized medicine to optimize athlete performance and recovery. Dr. Beatrice Constandache

Founder & Medical Director – Luz Innovations Medical Academy

She is a board-certified Sports Medicine Specialist with a unique career that bridges elite international sports, regenerative medicine, and education. As the visionary founder of Luz Innovations Medical Academy, she empowers clinicians, coaches, and health leaders to master cutting-edge approaches to performance and cellular regeneration.

With over a decade of hands-on medical leadership at Olympic-level events, Dr. Beatrice Constandache has served as a team physician for the Romanian National Rugby and Athletics Teams, providing expert care at more than 30 world-class competitions including:
• IAAF , World Athletics and European Athletics Championships
• World Rugby Under 20 Trophy , World Rugby Under 18 etc.
• World Mountain Running and Cross Country Championships etc.

She is a respected medical educator in sports trauma and concussion management, having trained over 1,000 professionals across Europe through World Rugby First Aid and Anti-Doping programs.

Linkedin: https://de.linkedin.com/in/dr-beatrice-constandache-2650639b
Website: luzinnovations.com

We all have the capacity and right to be happy

There has been much discussion around happiness and the opening of our hearts to truly experience passion and energies which have a profound effect over our ability to elevate our emotions and increase productivity, relationships and success in life.

I have written extensively on the subject of happiness with articles such as “What is Happiness?”, “The pursuit of Happiness…”, “Is rhythm the human connection of happiness!”, “What is happiness? (cont.)” and “Happiness explained……” – plus many more subjects around love and relationships in today’s world.

Recently, one of my associates, Camil Khoury, discussed ‘Happiness Leadership’ – he went on to say: “Are you happy?” The pattern I’ve observed — especially among those who are objectively successful — is striking. The most common answer is: “Happy? Maybe not. But I’m comfortable.”

Happiness. We talk about it a lot. But how do we actually create it? Not just for ourselves, but for those we lead? As leaders, our influence shapes the well-being of our teams. A happy leader inspires and motivates. So how do we build happiness in a leadership role?

Happiness is what fuels success, not the other way around. When we are positive, our brains become more engaged, creative, motivated, energetic, resilient, and productive.

Creating and being in a “psychologically safe environment” can provide for an incredibly positive experience for everyone. Being open and vulnerable can help leaders and their teams remove their masks and reveal their true selves. It also encourages everyone to become more self-aware of their strengths and areas they could adjust, which in turn can lay the groundwork for new learnings by setting goals—but not just any goals.

A good leader sets ambitious, challenging goals for themselves, then thinks through how they can inspire others to do the same by example, leaders harnessing these and related methods for improving their team’s confidence, vulnerability, self-awareness, and goal setting can achieve something that many workplaces still struggle with: happiness.

It seems that everywhere you look there is a new book of Happiness Experts, recently I read about positive psychology which is a branch of psychology, that focuses not on fixing what’s wrong but on enhancing what’s right. Martin Seligman, a professor at the University of Pennsylvania, is considered the father of positive psychology. His key insight was that instead of solely diagnosing problems, we should also focus on what makes life fulfilling.

Rather than concentrating on diagnosing and treating mental illnesses, positive psychology aims to cultivate well-being by emphasizing what makes life meaningful and joyful. This approach shifted the field from merely alleviating suffering to fostering positive emotions, accomplishments, and a sense of purpose. It’s about understanding the building blocks that lead to flourishing lives.

This perspective gave birth to the PERMA model — a simple, practical framework that outlines the five pillars of happiness and well-being: Positive Emotion, Engagement, Relationships, Meaning, and Achievement. As leaders, we can use them not only to foster happiness in ourselves, but especially to create happier, more engaged teams.

Let’s break down each component and talk about how to bring it into the workplace.

I watched a film recently, “Hector and the search for happiness”

This endearing movie is about Hector, a successful young psychiatrist, who wants to know what happiness really means. He has this innate ability in being good in talking to people until he realized that he’s not becoming much of a help to his patients. He begins doubting himself which eventually resulted in him questioning his own happiness then he started to become depressed.

Taking the advise from one of his patients, he set off and took a holiday. He decided to take this opportunity to refresh himself and also look for what’s really the meaning of happiness that he can eventually use to treat his patients. No country was mentioned as to the countries that Hector visited but based on the descriptions, the first one is probably in Asia, then a country in Africa and some place in the Americas.

His first stop is somewhere in China where he plans to consult an old monk about his search. In there he meets an old school friend who is very successful in his field , a beautiful Chinese young girl who works as a prostitute that became both the cause of his happiness and sadness.

Then he found himself somewhere in Africa where he was introduced to the lives of the poor, he meets a drug carted boss, gets kidnapped by local criminals and meet a young and beautiful woman whom he shared a night with.

His next stop is somewhere in the Americas where he meets a renowned Professor of Happiness to show him his list that he has written during his travels. There Hector learned that happiness can be measured through methods employing calculations. Then lastly, he found himself back in the first country that he visited where he tied-up loose ends and fulfilled a promise.

As he travelled to different places and talked to locals, his observations became his guide in making his list for what makes people happy. The film offers a lot of insights about happiness. Like for instance, the reason why some people seems more happy and positive than others is because some people have more gifts for happiness. In his journey, Hector came up with a total of twenty-three lessons on happiness. The lessons are weaved well into the story. It includes being with people that you love, your attitude and outlook in life, material wealth, having a job you love and appreciating the place where you’re at among others.

A great book that I read in 2005 is “Happiness: Lessons from a new science”, by Richard Layard.

In a nutshell, ‘Happiness’ is a summary of the scientific study of happiness. It is possible to measure it, argues Layard, and we can work out what causes more of it and less of it. Thus equipped, we should structure our society around those things that make us happy. “Here we are as a society,” writes Layard, “no happier than fifty years ago. Yet every group in society is richer, and most are healthier. In this new land of opportunity, what are we not doing that we could?”

There is some brilliant cultural analysis here, as Layard picks apart what drives our culture. Individualism, status, competition, all things proven to make us unhappy, but pursued nonetheless, written into policy in the form of performance related pay or schools rankings. For this, Layard blames the unholy synergy between Adam Smith and Charles Darwin: “From Darwin’s theory of evolution many people now conclude that to survive you have to be selfish and to look after No. 1: if you don’t, you get taken for a ride. From Adam Smith they also learn, conveniently, that even if everyone is completely selfish, things will actually turn out for the best: free contracts between independent agents will produce the greatest possible happiness.”

Under the guidance of this free market philosophy, our current society revolves around the idea of growth, of having more. As Layard points out, we are no happier now than we were fifty years ago, even though our incomes have doubled. Although being poor can be miserable, and an increase in income can lead to an increase in happiness, that ceases to be true once our basic needs are met. In the developed world, our needs were some time ago. Our continued pursuit of economic growth may now be working against our dreams of happiness.

Instead, we should unite around a new vision of the common good, using Jeremy Bentham’s principle of the greatest happiness for the greatest number of people. So, we should monitor happiness as well as, or instead of, GDP. We should ease inequality, and help the poor. Since mental illness is one of the leading causes of unhappiness, we should do everything we can to prevent it. Family and relationships are the most important factor in happiness, so flexible working, shorter working hours, and better child care are important. Community should be encouraged, so anything that brings people together should be supported or even subsidised. Advertising to children should be banned. On a personal level, avoid comparing yourself with others. Appreciate what you have. Seek to ‘do good’, rather than ‘do well’.

You could break happiness down into three key points:
1. Happiness and strong relationships are vital for mental and physical health and key to wellbeing.
2. Types of happiness include momentary joy, which contrasts with deeper purpose.
3. Happiness varies with culture, values, and life stages.

What is happiness

Studies are very consistent about the things that lead to a truly happy life, and the things that don’t. People on their death beds consistently say similar things about the things they wish they had done more or less of during their lives.

Certainly, life won’t always be happy. But the research shows that many people aren’t leveraging the choices they do have control over—that would drastically improve their happiness. Furthermore, research shows that happiness or joy can be found during periods of suffering or setbacks.

Therefore, having authentic happiness also doesn’t mean the absence of anything bad happening. It is how we move through and respond to grief and tragedy that has a greater impact.

Finally, what is happiness? It’s a big question that has engrossed philosophers and, more recently psychologists, for hundreds of years.

It’s important to understand the question and know that the answers matter, because happiness impacts individual and group wellbeing, life satisfaction, and economic and policy-making decisions

Although happiness can be tricky to define, most would agree that it can be found in the present and over time by promoting a combination of positive feelings, satisfaction, joy, purpose, and meaningful relationships.

Interestingly enough, much of the happiness research confirms the importance of forming deep connections to our short- and long-term subjective wellbeing. The relationships we prioritize protect us from life’s challenges while allowing us to share positive emotions, such as gratitude, joy, and love.

At the end of the day, happiness in leadership isn’t just about feeling good—it’s a strategic advantage. Joyful leaders create workplaces where people want to stay, innovate, and do their best work. Companies like Zappos have built their success on this principle, proving that a culture of happiness translates into better business results.

Robert Young once said:

“See and feel who you are. Love like you have never loved before. The practical point is to live and enjoy from where you are. You can feel every movement because you are not here. The logic is only important to the body-mind.”

The Crisis of Trust in Leadership: Rebuilding in an Age of Scepticism

IBEM staged an excellent event at Wedlake Bell LLP‘s corporate offices in London on 12th June, 2025.

Trust is one of the most vital forms of capital a leader has today. Amid economic turbulence and global uncertainty, people are increasingly turning to their employers and business leaders as a source of truth, rather than their institutions and government officials.

Trust, which can be defined as a belief in the abilities, integrity, and character of another person, is often thought of as something that personal relationships are built on.

Edelman’s Trust Barometer is in its 25th year, where it continues to spotlight global attitudes towards trust. For 2025 it finds that, more than ever, there’s an absence of it. The key takeaway is that while the world’s trust levels are low in numbers, it’s trust in government is the lowest of the four categories investigated. In 2024 the UK ranked bottom in trust levels for government (39 per cent); despite rising to 43 per cent in 2025 and no longer the lowest-scoring, it remains in a distrust zone.

Trust has become an increasingly important dimension of leadership across business, government, and society. Shifts in public expectations, new technologies, and evolving institutional dynamics have challenged traditional models of leadership and trust-building.

This panel discussion examined current trust trends and explore emerging frameworks for leadership in a complex and rapidly evolving environment. The conversation will focus on how trust can be understood, assessed, and cultivated in ways that align with organisational strategy and societal expectations.

Participants engaged with different perspectives on the future of leadership and the mechanisms available for sustaining trust at scale.

Discussion Themes:
· Changing patterns of trust: emerging factors influencing public and stakeholder confidence
· Approaches to measuring and valuing trust within organisations
· The role of technology and artificial intelligence in shaping trust dynamics
· Strategies for restoring trust after reputational challenges

All images copyright of David Jensen Photography
– Gallery: https://gallery.davidjensen.co.uk/trustandleadershipinachangingworldeventatwedlakebellllp/

Featured Speakers:

Rory Copinger-Symes CBE
After 37+ years of service in the UK Royal Marines, including a final posting with U.S. Indo-Pacific Command in Hawaii (2016–2020), Rory retired as a Brigadier in 2021. Since then, he has built a diverse portfolio across business, consultancy, and leadership development.
The founder of Commando Spirit, a premium alcohol brand inspired by the values of courage and resilience. He serves as a Senior Adviser to Bondi Partners (Australia) and SecureCloud+ (UK), and as a Non-Executive Director at Halo International Group, supporting Defence, security, and government sectors with advanced capabilities. He also work with Quirk Solutions, helping boards and senior teams navigate complexity and lead with clarity. Rory remains committed to giving back, serving as a Trustee of the Royal Marines Charity and Chair of the Old Pangbournian Society.

https://www.linkedin.com/in/rory-copinger-symes/

Geoff Hudson-Searle
Non-Executive Director, C-Suite Executive, Serial Business Advisor for Growth-Phase Tech Companies, and Best-Selling Author
With more than 30 years of experience in international business and management he is the author of seven books and lectures at business forums, conferences, and universities. He has been the focus of radio/podcasts and TV with London Live, Talk TV, TEDx and RT Europe’s business documentary across various thought leadership topics and print media with The Executive Magazine, Headspring/FT, Huffington Post, The Sunday Times, Raconteur, AMBA, BCS, EuropeanCEO, CEOToday across his authorisms and has been a regular lead judge at the UK’s business premier awards event, The Lloyds Bank British Business Excellence Awards which is the UK’s most prestigious awards programme celebrating the innovation, success, and resilience of British business.

https://www.linkedin.com/in/geoffsearle/

Richard Moir

Richard has been a firm believer in the value of the Chamber movement and active participant in The London Chamber and several bi-lateral Chambers/associations for many years usually as Director, Board member and Founder.

For example, The Belgrade Wealth Forum was one of his initiatives and he has on going interests particularly concerning inward investment and related service providers. As a market access and international business development specialist, Richard has an eclectic skill set and up to date knowledge in order to facilitate business and is recognised as an empathetic multicultural facilitator with wide sectoral understanding.
As a self-employed ‘strategic advisor’ he is currently retained, and has been for several years, by a wide cross section of companies, Harod Global investigative solutions, WakeUp Capital, NTLTrust, AltiaIntel and Dominion of Canada Rifle Association.

Plus pro bono activities for The Entrepreneur Studio, London Board of Crime Stoppers and other mentoring activities for young people. By way of background: Richard was born in Bermuda. His family, originally from Scotland/Ireland, moved to The Bahamas in 1958. His nationality is British. He attended boarding School in Edinburgh Scotland from 8-17. Clifton Hall and Merchiston Castle. Subsequently: York University, Glendon College, Toronto Canada. BA Hons. London School of Economics. MSc.Economics. Also attended The Sorbonne and Institute of Political Studies, Paris. Trained in International Private Banking and portfolio management Geneva Switzerland. BearBull/CMF, Geneva, Paris, Nassau. Lloyd’s Bank, NatWest Monte Carlo, Monaco. Private Banking Management .JH Minet. Lloyd’s of London Insurance brokers. International market access specialist, Lloyd’s market Insurance exams. The Sovereign Group. International market access strategic advisor. Financial services. Harod Associates. Global investigative solutions. Integrity and due diligence investigations. Memberships and other associations: Chartered Institute of Public Relations, Caledonian Club, Worshipful Company of World Traders, Institute of Strategic Risk Management, All party Parliamentary Group for International trade and logistics.

https://www.linkedin.com/in/richard-moir-a444667/

Kruthika A. Bala

Kruthika A. Bala brings over two decades of experience driving growth, innovation, and impact across the global energy ecosystem, including industrial, energy, climate and natural resources. Based in London, she is the Managing Director of Resources Now, where she leads advisory and consulting on a range of issues including nuclear technologies and supply chain, natural gas markets, responsible mineral supply chains, energy geopolitics, and the energy transition.

With previous leadership roles at J.S. Held, Eurasia Group and Frost & Sullivan, Kruthika has led strategic engagements with executive teams in navigating multifaceted geopolitical, market, and sustainability challenges.

Kruthika regularly contributes to the discourse on energy, climate and the evolving global resources landscape. In addition to her executive and advisory board roles, Kruthika serves as Vice Chair of the Women’s Energy Network Alliance and Head of Energy Transitions and Critical Minerals at Lean In Equity & Sustainability.

https://www.linkedin.com/in/kruthikabala/

Mark Tasker – Moderator

Mark is a partner in the corporate practice of City law firm, Wedlake Bell. He has more than 30 years of experience of advising clients on corporate transactional work in a variety of sectors including manufacturing, technology, financial services and the impact economy.

https://www.linkedin.com/in/marktasker1/

Itinerary
5.00pm: Registration
5.00-5.45pm: Welcome drinks
5.45-6.45pm: Thought leadership
6.45.-8.00pm: Drinks, and networking

Douglas Lines, attending the event, was quoted saying: Fostering the culture of #trust is very important in today’s corporate environment where the new normal, in most companies, are working from home or outside the organisation.

This emerging new normal demands trust among the workforce to ensure that projects are handled and completed on time with the highest expected quality of work. Designing and developing a trust culture should be the role and responsibility of corporate leadership. This is because trust will empower the workforce to do their best work and position them to adapt and embrace the dynamics of the ever-changing corporate ecosystem.

Military, commercial and academia minds showed executive prospective why businesses put an awful lot of effort into meeting the diverse needs of their stakeholders, customers, investors, employees, and society at large. But they’re not paying enough attention to one ingredient that’s crucial to productive relationships with those stakeholders: trust.

Getting back to business requires a balance of meeting various stakeholder expectations. Whether addressing consumers, employees, suppliers, or partners concerns, using a trust framework at the centre of recovery plans creates a foundation for prosperity beyond the crisis of the day.

As leaders look to in still and build trust with their stakeholder groups, they must consider the individual needs across of the four dimensions of trust: physical, emotional, financial and digital. Balancing stakeholder trust is one of the most important items on executive agendas today.

Trust is one of the most vital forms of capital a hashtag#leader has today. Amid economic turbulence and global uncertainty, people are increasingly turning to their employers and business leaders as a source of truth, rather than their institutions and Government officials. Trust, which can be defined as a belief in the abilities integrity, and character of another person, is often thought of as something that personal relationships are built on.

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” — Stephen Covey

The True magic of a Hot Air Balloon over Sri Lanka – and the value of an introspective mindset

I had the fortuitous opportunity to travel in a hot air balloon recently – the destination was Dambulla-Kandalama, Sri Lanka.

My excellent driver Shaminda drove me from Negombo to Dambulla, a very early start, but so worth the experience with Sri Lanka Balloon – https://www.srilankaballoon.com, truly magic in the air across the beautiful forestry and landscapes, a real adventure.

A hot air balloon gives us the time and space to see the world from a different perspective. You get a 360°-view whilst watching the sunrise – akin to standing on the peak of a mountain you took the time to climb up.

Experienced mountain climbers know one only gets breathtaking views at the summit.

Flying a hot Air Balloon in Dumbella

And did you know that hot air balloons were the first means for humans to fly?

We have Leonardo Da Vinci’s curiosity and ideas to thank for this. He was interested in how birds could fly for longer periods of time without constantly having to flap their wings, and started drawing gliders and the likes.

These were followed by complex calculations to understand the physics of flying. His sketches were used as an inspiration by the Montgolfier brothers for inventing the hot air balloon later on.

A balloon ride can be a great metaphor for life. There is so much we cannot control. We cannot control the direction of the wind and if we struggle against it, we will only waste our energy. When we allow ourselves to surrender to the wind we may notice the things around us in a different way. When we go up or down in the balloon our perspective will change.

The distance from which we look at something impacts our experience. When we are flying low to the ground, everything seems large and appears to be moving quickly. When you are flying high in the air, everything seems small and appears to be moving slowly. We can’t control which direction the wind blows us, but we can choose to rise above the struggles of the day to see them from a distance. When we create distance from our negative thoughts or feelings, they don’t seem so big; mountains become foothills, houses become toys, people become ants.

On our journey towards self-knowledge, our first impulse is often to turn inward, introspect and self-reflect. We give great weight to our introspections. Most of us are confident that our perceptions of ourselves are more accurate than others’ perceptions of them.

Yet psychological research tells us that introspection is often a highly inaccurate source of self-knowledge. An over-reliance on introspection sometimes trips one up and potentially decreases one’s performance, reducing decision quality and even undermining self-insight.

This distance gives us a bigger picture and often we can see things we couldn’t see before. We might notice other details or possibilities.

What I’m describing is a process called cognitive defusion which is a component of acceptance and commitment therapy and has shown to have a huge benefit on mental health and wellness. The goal is not to escape or avoid those difficult thoughts or feelings, it’s just to see them from a different angle. To create some distance, so that we are looking at them rather than from them.

Many of us learn complex information and concepts best through the use of story and metaphor. Metaphors are especially useful when understanding concepts of cognitive defusion. Finding an exercise or metaphor that works for you can be a useful tool for the difficult moments.

The hot air balloon metaphor is one of many ways to practice this technique of defusion. Other common exercises include observing your thoughts as a train on a track, or leaves on a stream, or playing with the words themselves (de-literalizing language).

I watched the pilot going up into the air streams, picking a current of wind, letting the balloon wander and then guiding it towards the landing area. This made me think of the analogy with the life path and realise that there is no correct way to approach life! Each person controls their life until reaching a destination. No matter how difficult the path, it all ends the same! It works with the concept that the universe adjusts to accommodate your decisions.

Embracing life while overcoming hurdles is a continuous learning curve. As you move forward, an open mind and self-awareness will help you respond to what the world throws at you.

You might not have got the life you wanted, but surely you got the life you needed. A life that pushed you in a direction you wouldn’t have selected on your own. A life that taught you lessons you didn’t even realise you needed to learn.

You make so much effort to control every aspect of your life. You always think you know what is best, but when you are faced with the unexpected you are left feeling distressed.

What you should remember is that life knows what is best for you. Therefore, the best thing to do is to embrace it by surrendering and enjoying the ride.

Surrendering is not considered a weakness it requires strength in order to recognize the moment in front of you while surfing the current of life. Learn to trust the process. Learn to let go. Accept what life is presenting you in any given moment.

Perhaps, I could be wrong. It is conceivable that everyone on the earth plain has a meaningful life in their own way, we all make choices, we all have dreams, and we all possess the ability to see out our individual outcomes, our purpose and trusting that the choices we make drive learning, expansion and growth.

Every leader eventually faces difficult circumstances. In these situations, perseverance, determination and courage is a must if you are to be able to achieve your goals. Without these traits, the opportunity to succeed becomes less because you don’t have the ability to persist.

There are countless examples of courageous leaders. The one thing that each has in common is their determination to continue pushing forward, despite what others believe, or what current circumstances continue to throw up at them.

The Greek philosopher, Aristotle, believed courage to be the most important quality in a man. “Courage is the first of human virtues because it makes all others possible.” When we are courageous, we step outside our comfort zone of predictability and familiarity and are exposed to new ideas. We can take in new information and broaden our understanding of the world, an important tool in overcoming adversity.

Having courage enables us to stay our course when external circumstances threaten to challenge our well-being. It empowers us to confront problems head-on, even if having doubts, rather than risk experiencing fear, resignation and victimization.

Through courage, we are better able to control our destiny and honour who we are and in what we believe. We have a chance to avoid even greater problems that might have resulted had we not been courageous.

We develop a psychological muscle when we push through fear. This muscle helps us when we need the strength and resilience to overcome or avoid adversity. The more we exercise this muscle, the more our self-confidence and faith will grow. We will feel empowered to confront problems head-on and courageous in challenging times that fill us with pain and fear.

Life is meant to take challenges and overcome hurdles and obstacles instead of having reservations on challenges. Success lies in going beyond the boundaries and leaving no stone unturned for achieving your goals. One has to read between the lines that what success lies in because pain is the only thing that tells that a person is alive.

When you believe in your purpose you can work through obstacles, overcome disappointments and endure hardship.

Everyone has a story, despite difficulties in family life, professional setbacks and extraordinary events like COVID-19. The journey of life is the learning’s, we all possess the determination, passion, drive, creativity and skills to create a foundation.

Business professionals and individuals in the great challenges of today’s business world have renewed responsibility for what business does best: innovate, invest and grow.

We are all extraordinary people and have the ability to share and provide wealth creation and richness to our surroundings – the bigger question is how much do we want to change and to be extraordinary?

In the words of Leonardo DaVinci:

“When once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, and there you will always long to return.”

The Season of Christmas and New Year Message

In a year filled with global, geopolitical and financial challenges and dramatic changes for everyone, we share gratitude with all our trusted colleagues, family, friends, and network.

The year was marked by historic elections and global unrest. People in more than 70 countries representing almost 50 percent of the world’s population went to the polls in 2024.
Voters in Mexico and the United Kingdom picked new leaders, while a former U.S. president was elected to a second term in the White House. Military conflicts continued as the Russia-Ukraine War entered its third year and the fighting surrounding the Israel-Hamas War spread.

A number of natural disasters also made headlines, most notably Hurricane Helene and flooding in Spain. Prominent deaths in 2024 included Aleksey Navalny and Quincy Jones. In pop culture news, Taylor Swift wrapped up her record-setting world tour, while Oppenheimer was the big winner at the Oscars.

With a calendar that was full of important elections and various constellations of international actors from the G7 to the European Political Community and BRICS, 2024 already hinted at a tense contest between ideas. Democracy versus autocracy, the West-oriented international community’s waning economic and political influence challenged by the world’s fastest-growing economies. Meanwhile, war and climate change are putting pressure on international cooperation and solidarity. 2024, as it seems now, will present even bigger challenges to new European and US leadership when the year wraps up let’s hope they’re ready.

Christmas is an incredibly busy period; however, this should not stop neglecting the ones who are closest to you.

The festive season is a wonderful time of year, filled with love, excitement and Christmas cheer. But for many people, including older people, the season can be challenging, and leave them more susceptible to feelings of grief and depression.

Maintaining social connections is crucial for good mental health, especially for seniors, but the power of Christmas to bring people together can also accentuate someone’s sense of loss and loneliness. This time of year, can bring back vivid and often painful memories of past Christmases’ and lost loved ones. Older people living alone may also experience acute loneliness at this particularly social time of year.

With the festive season revolving around tradition and sparking memories, it can bring into sharp focus the changes that have occurred in someone’s life, health and capabilities. Whether it’s realising that you can no longer cook your signature Christmas dinner, or that you’ll have to skip the traditional Boxing Day family walk, this time of year can be overwhelming for older people, or those who have seen a swift decline in health.

I have always said we need to take care of our mental health with the same attention we take care of our physical health, building a culture of workplace health takes time and commitment, but it can be done, and it needs to be done.

Christmas is a special time of year, and for many of us, it’s a time to come together with loved ones and celebrate the season. Spending time with family at Christmas can be a wonderful opportunity to create traditions, build bonds, and make lasting memories.

The hustle and bustle of the holiday season can be overwhelming, and it’s important to make time for meaningful connections and communication with your family. Plan dedicated time for family meals, conversations, and activities, and make sure to listen and engage with one another. This can help you strengthen your bonds and create a sense of togetherness.

This Christmas time is especially poignant, as we reconnect with our loved ones, families and friends internationally. We wish you a very happy, harmonious and safe holiday season and let us look forward to a positive new year in 2025.

May peace fill all the empty spaces around you, your family and your friends and your colleagues at this special time of year, and in you, may contentment answer all your wishes.

Raise a toast to yesterday’s achievements and tomorrow’s brighter future.

May comfort be yours, warm and soft like a sigh.

And may the coming year show you that every day is really a first day and a new year.

Let abundance be your constant companion so that you have much to share.

May mirth be near you always, like a lamp shining brightly on the many paths you travel.

Work with the best of your abilities in 2025 and show to the world your power to create wonderful and superior things.

New Year 2025 may turn out to be a year when you are put on the road to everlasting success, love and prosperity.

Be the change that you wish to see at your workplace and take initiatives to make things better.

Wish your tomorrow is more prosperous, happy and successful than yesterday and today.

Looking forward to another year with hunger and passion to exceed at work and you are sure to meet with success.

Let new beginnings signify a new chapter filled with pages of success and happiness, written by the ink of hard work and intelligence.

May the New Year bring us more wonderful opportunities for success.

HERE’S WISHING YOU THE GIFT OF PEACE AND PROSPERITY THROUGHOUT 2025

The Power of Storytelling

Telling stories is one of the most powerful means that leaders have to influence, teach, and inspire. What makes storytelling so effective for learning? For starters, storytelling forges connections among people, and between people and ideas. Stories convey the culture, history, and values that unite people. When it comes to our countries, our communities, and our families, we understand intuitively that the stories we hold in common are an important part of the ties that bind.

In every culture, in every corner of the world, storytelling has been an intrinsic part of human communication since the beginning of time. From ancient myths etched on cave walls to modern-day novels and podcasts, stories have served as the lifeblood of human connection, understanding and growth. Beyond mere entertainment, storytelling offers a myriad of benefits for both the teller and the listener, weaving a tapestry of shared experiences and profound insights.

This understanding also holds true in the business world, where an organization’s stories, and the stories its leaders tell, help solidify relationships in a way that factual statements encapsulated in bullet points or numbers don’t.

I have written on the subject of ‘Have we learned from the Tudors and Storytelling’, ‘Are good story tellers happier in life and business and ………’Continued’ and ‘Do fables really convey the power in storytelling and education?’

Stories have value. As an author, I have come to respect their evocative power, I share many stories and quotations daily. But even these stories are like fingers pointing to the moon. At best, they replace a deluded cultural narrative or a misleading tale with a tale of compassion. They touch us and lead us back to the mystery here and now.

Perhaps the most interesting intersection in the business world is between mindfulness and technology, as they appear to pull in opposite directions.

Stories do grab us. They take us in, transport us, and allow us to live vicariously and visually through another’s experience. As I’ve said often in my work around presence, shared stories accelerate interpersonal connection.

Learning to tell stories to capture, direct and sustain the attention of others is a key leadership skill. Storytelling also greatly helps anyone speaking or presenting in front of an audience.

As Steven Spielberg once said:
“The most amazing thing for me is that every single person who sees a movie, not necessarily one of my movies, brings a whole set of unique experiences. Now, through careful manipulation and good storytelling, you can get everybody to clap at the same time, to hopefully laugh at the same time, and to be afraid at the same time.”

A Hopi American Indian proverb says: “Those who tell the stories rule the world.” Well, just maybe these words of wisdom are totally correct.

A feature interview with author Salman Rushdie. Literature plays an important role in providing insight into society.

It is true that in our information-saturated age, business leaders “will not be heard unless they’re telling stories,” says Nick Morgan, author of ‘Power Cues’ and president and founder of Public Words, a communications consulting firm.
“Facts and figures and all the rational things that we think are important in the business world actually do not stick in our minds at all,” he says. But stories create ‘sticky’ memories by attaching emotions to things that happen.

That means leaders who can create and share good stories have a powerful advantage over others. And fortunately, everyone has the ability to become a better storyteller. “We are programmed through our evolutionary biology to be both consumers and creators of story,” says Jonah Sachs, CEO of Free Range Studios and author of ‘Winning the Story Wars’. “It certainly can be taught and learned.”

Consumers want to know they can trust a brand before they buy from it. But establishing that trust is a complex, convoluted journey that takes time. The customer has to know they’re in safe hands – and that is getting harder for brands to manage.

The equation for trust was easier in pre-internet days. You would know the local shopkeeper or the brand in your town. You might have friends or family who worked there. And you almost certainly would read about them in the local paper from time to time. The community would tell stories about the brand – and that was enough.

The story that goes before a brand interaction influences how much trust people will give. While great digital experience has been hailed as the holy grail for modern companies, consumers quickly become fed up with brands that fail to cater for unusual or bad user experiences.

Typically, these are experiences that don’t fit the normal user journey, such as customer support, resolutions, payments or something else that is hard to scale.

For that reason, brands have realised that engagement is key to customers – not only the purchase and user experience as you’d expect – but also general behaviours and more recently, points of view on global affairs and news.

In times of growing uncertainty, trust is built further when you demonstrate an ability to address unanticipated situations effectively and demonstrate a steady commitment to address the needs of all stakeholders in the best way possible.

The best business leaders begin by framing trust in economic terms for their companies. When an organization has low trust, the economic consequences can be huge. Everything will take longer, and everything will cost more because the organization has to compensate for the lack of trust it commands.

These costs can be quantified and when they are, leaders suddenly recognize that low trust is not merely a social issue. It becomes an economic matter. The dividends of high trust can also be calculated, and this can help leaders make a compelling business case for trust.

The best leaders focus on making the creation of trust an explicit objective. Like any other goal, it must be measured and improved. It must be made clear to everyone that trust matters to management and leadership. The unambiguous message must be that this is the right thing to do and it is the right economic thing to do. One of the best ways to do this is to make an initial baseline measurement of organizational trust and then to track improvements over time.

Thich Nhat Hanh is a famous Buddist monk whose core message to the tech leaders was to use their global influence to focus on how they can contribute to making the world a better place, rather than on making as much money as possible. Fame and power and money cannot really bring true happiness compared to when you have a way of life that can take care of your body and your feelings.”

As Jon Kabat-Zinn sums this up quite well when he quotes: “Mindfulness is about being fully awake in our lives. It is about perceiving the exquisite vividness of each moment. We also gain immediate access to our own powerful inner resources for insight, transformation, and healing.”

Finally, a story expresses how and why life changes. It begins with a situation in which life is relatively in balance: You come to workday after day, week after week, and everything’s fine. You expect it will go on that way.

But then there’s an event—in screenwriting, we call it the “inciting incident” that throws life out of balance.

You get a new job, or the boss dies of a heart attack, or a big customer threatens to leave. The story goes on to describe how, in an effort to restore balance, the protagonist’s subjective expectations crash into an uncooperative objective reality.

A good storyteller describes what it’s like to deal with these opposing forces, calling on the protagonist to dig deeper, work with scarce resources, make difficult decisions, take action despite risks, and ultimately discover the truth.

All great storytellers since the dawn of time — from the ancient Greeks through Shakespeare and up to the present day — have dealt with this fundamental conflict between subjective expectation and cruel reality.

Self-knowledge is the root of all great storytelling. A storyteller creates all characters from the self by asking the question, “If I were this character in these circumstances, what would I do?”

The more you understand your own humanity, the more you can appreciate the humanity of others in all their good-versus-evil struggles.

I would argue that the great leaders Jim Collins describes are people with enormous self-knowledge. They have self-insight and self-respect balanced by skepticism.

Great storytellers — and, I suspect, great leaders — are skeptics who understand their own masks as well as the masks of life, and this understanding makes them humble. They see the humanity in others and deal with them in a compassionate yet realistic way.

In the words of J.K. Rowling:

“The stories we love best live in us forever.”

The Business Awards 2024 – Skopje – Macedonia

The sun went down on a beautiful day in Skopje – Macedonia this week, the red carpet and torches were in place, the champagne was ready, and The Business Awards 2024 had commenced.

Skopje is the capital and largest city of North Macedonia. It is the country’s political, cultural, economic, and academic centre. Skopje lies in the Skopje Basin. Scupi is attested for the first time in the second century AD as a city in Roman Dardania.

Hotel Alexander Palace was the centre of the domestic business world on Wednesday 17th October, for this spectacle of an event.

Biznis Lider had to be commended for the success of a spectacular event that brought the finalists of the top 100 companies together to celebrate its success.

The Top 500 companies were reviewed through a strict evaluation by revenue category in Macedonia, the companies have a total revenue of 21.2 billion euros.

The goal of the awards was to encourage the development and strengthening of a positive business climate through the promotion of high business practice of the largest and most profitable companies, as well as the largest employers.

My keynote focused on collaboration, and international growth, and coming together to celebrate ambition, sustainability, innovation, diversity and resilience. It’s important that we celebrate business success stories and the role that this talent and ambition is playing in driving the Macedonian economy. A copy of my slides for the event can be found below.

The business professionals and individuals dealing with the great challenges of today’s disruptive and disrupted business world now have renewed responsibility for what business does best: they must innovate, invest and grow their organizations.

The business awards were a critical mission to shape the Macedonia’s future together, while recognizing the accomplishments of key businesses seeking to improve new standards in the business community through a prestigious awards ceremony, this set a strong message to leadership in businesses, senior officials, ambassadors and representatives from the diplomatic corps in Macedonia.

The awards focused on the spotlight, the cameras were live and the audience of 400 people applauded extraordinary leaders from Macedonia. Inspiring as a beacon for leadership excellence, uniting visionaries who, through innovation and resilience, shaping a future defined by impactful contributions. And which illuminated the path for future leaders, fostering a community that champions innovation, impact, and a shared vision for a better economy.

The main focus was to recognize, inspire and connect business leaders, entrepreneurs, investors and innovators who have contributed to the economic growth and development of Macedonia.

The goal of the awards was always is to encourage the development and strengthening of a positive business climate through the promotion of high business practice of the largest and most profitable companies, as well as the largest employers.

Leadership is about excellence, uniting visionaries who, through innovation and resilience, shape a future defined by impactful contributions.

The business professionals and individuals dealing with the great challenges of today’s disruptive and disrupted business world now have renewed responsibility for what business does best: they must innovate, invest and grow their organizations.

Change and transformation can be radical and painful, yet many wait until circumstances force their hand even when they know that change must, and should, come. Whether change has been forced upon you, or whether you are openly seeking and embracing transformation, this book will arm you with tips, advice and techniques to spark fresh thinking about the status quo and inspire the innovation your circumstances demand for the creation of a better business environment.

Trust is one of the most vital forms of capital a leader has today. Amid economic turbulence and global uncertainty, people are increasingly turning to their employers and business leaders as a source of truth, rather than their institutions and government officials. Trust, which can be defined as a belief in the abilities, integrity, and character of another person, is often thought of as something that personal relationships are built on.

At one level, we are facing unprecedented opportunities. An interconnected world with tremendous, possibly unlimited, potential. Our ability to communicate instantly through multiple mediums is phenomenal. Online educational capabilities can elevate entire nations.

At another level, we are facing unprecedented risk – a war with no end in sight, raging inflation, fractured supply chains leading to food insecurity, millions of migrating people seeking safety, opportunity, or both, and climate change resulting in stronger hurricanes.

The Business Awards celebrated with a star-studded and excellent cabaret.

B.J. Fogg says celebration can be as simple as looking in the mirror and claiming, “Victory.”

Celebration is an event, not a destination. It’s the little pause where we survey the road we’ve travelled and the mountain we’ve climbed. We can have a snack, with our colleagues or friends, rather than alone in our office. We rest, we catch our breath, we contemplate the next opportunity ahead, before descending to climb again. But the fact that the interval is brief doesn’t make it unimportant, or harmless if neglected. Celebrating achievements great and small is high octane fuel for further achievement. We don’t just celebrate the win; we celebrate to win.

The challenge for people and businesses today is how to navigate through these two views, both of which are very real. We clearly cannot predict the future.

Organisations can gain resiliency and trust through having sound leadership at all levels and strong cultures founded on purpose, responsibility, and accountability. Long-term agility and growth come from that.

If this is implemented in conjunction with clear, concise direction from top management, and in such a way that the middle and lower layers within the company are fully engaged, then the results can be meaningful. However, it is not a one-and-done endeavour.

Even after the company is fully aligned behind a compelling strategy, leaders must continue to reinforce resiliency and trust from the top.

After all, the goal is not to simply navigate today’s needed changes but also to create an organization poised for more change, and sometimes this requires reinvention to travel the terraine.

On Thursday 18th October Geoff was invited to the Slovakian National Day in Skopje – Macedonia.

A meeting with Madam President of Northern Macedonia-Gordana Siljanovska-Davkova and the Slovakian Ambassador in Macedonia, H.E. Henrik Markus gathered with senior politicians and ambassadors from other countries.

The speeches called for the deeper continued economic collaboration.

The Importance of developing business links with companies support its economic potential by providing capital to enhance existing industries, boosting infrastructure and productivity and creating employment.

The choir performed the national Anthem of Slovakia and Macedonia to the audience.

Final thoughts, resilient leaders possess the ability to overcome obstacles and maintain focus on their objectives, regardless of the challenges they encounter. They exhibit a sense of determination and perseverance that inspires others to follow their lead.

Moreover, resilient leaders can effectively manage stress and maintain a positive mindset even in the face of adversity. They do not let setbacks derail them, but instead use setbacks as opportunities for growth and improvement.

Resilient leaders are not only successful in the short term, but also in the long term. This is because resilience enables leaders to adapt to and thrive in ever-changing business environments. They can anticipate and respond to market trends, navigate industry disruptions, and seize new opportunities.

Additionally, resilient leaders are effective in managing and developing talent within their organizations. They create an environment that encourages growth and innovation, attracting top talent and retaining them for the long term.

As the business landscape continues to evolve in Macedonia, the role of resilience in leadership will become even more critical. Resilient leaders will be at the forefront of navigating future challenges and guiding their organizations to success.

In a rapidly changing world, leaders will face increasingly complex challenges. Resilience will be essential in managing uncertainty, adapting to technological advancements, and leading diverse teams.

In summary, resilience is a critical trait for CEO’s to possess to effectively lead their organizations. By being resilient, CEO’s can navigate through ambiguity, manage diverse teams, and drive organizational growth. Resilience enables CEO’s to make sound decisions, address conflicts, and adapt to changing market conditions, ultimately ensuring the long-term success of the organization and the economy.

As Fredrick W. Smith – CEO of FEDEX once said:

“Leaders get out in front and stay there by raising the standards by which they judge themselves – and by which they are willing to be judged.”

DOWNLOADS (PDF):
– “BUSINESS LEADER” AWARDED THE MOST SUCCESSFUL MACEDONIAN COMPANIES FOR 2023 – Article
– Geoff Hudson-Searle – Slides From the Event

Are we entering a new age of wisdom

Oscar Wilde wrote: “With age comes wisdom, but sometimes age comes alone.”

I recently had a very in-depth philosophical discussion with a good friend and associate, a fascinating discussion, regarding the change and disruption of leadership’s perspectives in wisdom

I have written on the subject of The four Intelligences; IQ, EI, SI, DI and why we need Wisdom Intelligence (WI)

For most of human history, age and experience were assumed to bestow wisdom, and wisdom was assumed to be a good thing. Youthful genius has been recognized since ancient times, but it wasn’t wisdom’s competitor. A figure like Isaac Newton, whose breakthroughs in optics, calculus, and physics all came in his twenties, or brilliant young poets like Thomas Chatterton and Rupert Brooke, were seen as possessed of an inborn, uncontrollable, even divine genius.

Besides, youthful genius hardly figured outside science and art. A mathematician like Evariste Galois might do paradigm-shattering work by twenty, but building fortunes and businesses required years of patience, prudence, and occasional boldness. In larger enterprises, you rose, not leapt, to the top: you paid your dues, did the work, and waited your turn.

In politics, a brilliant start was a sign of a promising career: Thomas Jefferson and William Gladstone were both recognized as stellar minds, but their political careers still unfolded over decades. The professions required both up-to-date knowledge and experience: a great physician or lawyer had to know the latest developments in their fields, but also possess the maturity that came only from years of practice. Across all these realms, greatness required maturity and wisdom, which could not be learned, only acquired.

Wisdom is the art of knowing what really matters and making good decisions to improve our own well-being and, more importantly, that of others. There lies the real key.

The quest for wisdom is an age-old effort. It’s one many have recommended.

It’s been said to be as useful for finding inner contentment as it for fueling external successes. It’s a more prudent way of interacting with reality.

While not everyone’s definition of wisdom is the same, it doesn’t seem too far-fetched to distinguish it by a mode of deeper understanding. One that goes beyond just the knowing we commonly associate with the range of intelligence’s; IQ,EI, SI, DI.

When we think of the acquisition of intelligence, we think of new information inspired by a perspective-shift that tells us a truth about one aspect of reality.

Wisdom goes further than that. It strips that same information down to its essence so that it can relate the underlying principle of that knowledge to the existing information network that exists in the mind.

It’s the connectedness of this network that separates it from mere intelligence.

The more links between each pocket of information, the more valuable the whole network will be when tackling any other problem. It adds an extra dimension to each mental model contained in the mind.

Simply knowing this doesn’t make a person more equipped to soak in wisdom, but with awareness and practice, new thinking patterns and imagination can be created.

Machine intelligence is undeniably becoming a significant part of our lives. Artificial intelligence (AI) aims to create an intelligent machine with human-like functionalities. Intelligent machines, now equipped with a learning model, make decisions, and humans living in this world benefit from their assistance, whether it is clinical diagnostics, an independent vehicle, a framework that determines whether we get credit or not, and so on The unparalleled speed with which the field of AI is advancing and showing its impact on different domains of life is marked by growing concerns.

AI-enthusiasts suggest that AI will be developed to augment human efficiency however, intellectuals and the common man are worried about the possibility of AI taking over humans As it is said, ‘good for us, to God for us,’ the potentially catastrophic risk comes with having an AI system that learns from data alone.

Human wisdom and artificial intelligence will enhance each other’s comprehension and utility and can support each other’s development. Thus, the AI models should be built to preserve our human qualities, decision-making, and moral aspirations, or probably the best parts of our beliefs. Therefore, fabricating Artificial Wisdom (AW)
advancements will require broad cooperation among computer scientists, neuroscientists, psychologists, and ethicists In simpler terms, AW will reflect the characteristics of wise people.

AI may be perfect in doing certain performances such as writing an essay, but it cannot substitute, say, for the musical performance of a child which is appreciated and encouraged by relatives and friends. This kind of human interaction is what makes us humans grow as persons, having bodies and staying in multi-modal interactions with others.

The acceleration of capitalism and the growth of the technosphere has not only diminished the space for life on Earth but has also shrunk the domains where we can live these interactions, such as extensive ritual practices of communities engaging all senses. If we can make AI productive and create resources to counter these malicious trends, so be it. Human wisdom will reign over artificial intelligence.

Historically, the boss typically has been older than the staff. But in the last few decades, several trends converged that made it more common for employees to have younger managers. One catalyst is the shift from seniority-based promotions toward those based on merit, according to a research article in the Journal of Organizational Behavior. Also, as the pace of technology innovation increases, companies promote more tech-savvy younger workers into supervisory jobs. Meanwhile, older workers are staying employed longer due to such things as the disappearance of early retirement schemes.

We’re in the midst of two enormous demographic shifts in the workplace that seem to be at odds with each other.
We’re living longer and working longer either by choice or necessity. In the last century, the 65+ age group has grown five times faster than the rest of the population and, by 2031, according to a recent Bain & Co. estimate, employees 55 and older will constitute a quarter of the global workforce.

According to the U.S. Bureau of Labor Statistics, nearly half of the increase in the number of people participating in the U.S. labor force between 2016 and 2026 is attributable to those 60 and older.

Anupam Kher, who is a successful actor and gold medallist, reached out to his grandfather, seeking guidance. He asked, “Dadaji, why am I going through such a tough time? I just want to go back to Shimla.” His response was a game-changer: “Beta, you’ve worked so hard to get where you are, and your parents have also supported you.
Remember one thing, ‘Bheega hua aadmi baarish se nahi darta’” (A man who is drenched is not afraid of rain.)

This timeless piece of advice from his grandfather profoundly shifted his perspective. It taught the value of resilience and the strength that adversity can build within us.

He went on to share that throughout his career, he had faced numerous storms, but learned to embrace them with open arms, understanding that each challenge is an opportunity for growth. He said I am grateful for the wisdom my grandfather shared and for the life lessons that have come my way.

I recently watched Anupam in “New Amsterdam”, an American medical drama television series, based on the book Twelve Patients: Life and Death at Bellevue Hospital by Eric Manheimer. The series aired on NBC, with 89 episodes over five seasons. One of America’s oldest hospitals welcomes a new maverick director in Dr. Max Goodwin, who sets out to reform the institution’s neglected and outdated facilities to treat patients and saves lives.

The Cast Ryan Eggold – Dr. Max Goodwin, Jocko Sims – Dr. Floyd Reynolds, Freema Agyeman – Dr. Helen Sharpe, Janet Montgomery- Dr. Lauren Bloom, Tyler Labine – Dr. Iggy Frome, Anupam Kher – Dr. Vijay Kapoor

Series 2 Episode 1 Your Turn

Max works to find a new normal three months after the accident and the birth of his daughter; Kapoor grapples with the stigma of age vs wisdom; Iggy has a successful day that inspires a life-changing idea; Reynolds deals with a new intern.

Companies should recognize that they lose by worshipping youth and discounting experience. When venture capitalists “let young founders go it alone” and run companies rather than pair youthful founders with industry veterans: the consequences have been predictably disastrous.

Young male founders hire young male employees, and spend huge money building kooky office frat houses…. This huge, dynamic industry, which is generating so much wealth, has walled itself off from most of the workforce, telling millions of people that they cannot participate.

This situation obviously shortchanges a lot of workers, but it also hurts tech companies by depriving them of talent.

There’s also a case to be made that discarding or excluding older workers deprives an industry of valuable talent and experience, and actually makes it narrower, less innovative, and even less entrepreneurial. The disappearance of an older generation of executives has meant that industries as a whole is taken less seriously by its clients, overestimates the novelty of every new technology, and lacks the perspective to differentiate noisy events from deep and truly meaningful changes.

Aziz Shamim argues that rather than creating products to eliminate disease, end poverty, or educate the poor, today youthful “tech culture is focused on solving one problem: What is my mother no longer doing for me?” A decade ago, business professor Vivek Wadhwa is an Indian-American technology entrepreneur and academic who studied tech company founders, and found that the most successful were in their late thirties or older. More recently, work by the Kauffman Foundation concluded that successful entrepreneurs are actually getting older: they’re increasingly likely to be in their fifties or even sixties.

Further, history teaches us that industry is exactly where it needs to be in which people are able to make contributions throughout their lives. Creativity come in two kinds: young geniuses who make conceptual breakthroughs, and old masters whose work matures over decades. This holds true in art, music, movie, and even economics. The world would be poorer if it only recognized Van Gogh and Picasso, and ignored Rembrandt and Vermeer.

Finally, we should recognize that creativity lives can be long, and that even youthful prodigies have surprising second acts. Clint Eastwood’s legacy will probably rest less on his roles as Rawhide’s Rowdy Yates or “Dirty Harry” Callahan, and more on his work as a director, which has been his main focus since he turned seventy in 2000.

Had Steve Jobs not had a second act in his fifties, the world might never have seen the iPod, iPad, and iPhone. No one ever argued that Lord of the Rings would have been awesome if only it had appeared when J.R.R. Tolkien was in his twenties, rather than his sixties. Lord of the Rings wouldn’t have been better if written by a younger, less experienced J.R.R. Tolkien.

For all these reasons, it’s high time to rethink our preference for youth and disdain for wisdom. The world needs, and should be able to make room for, both.

The great Aristotle once stated when discussing Metaphysics :

“It is the mark of an educated mind to be able to entertain a thought without accepting it.”

The Difference Between Product vs Business Model Innovation

How many times have you heard the saying welcome to the world of “Changing Your Lens,” a powerful tool and approach that can transform the way we tackle problems. This concept revolves around the idea of altering our perspective to address challenges more effectively.

A great quote by Stephen R. Covey:

“To change ourselves effectively, we first had to change our perceptions.”

Changing one’s lens in leadership involves adopting new perspectives and paradigms, and building on innovation, empathy, and adaptability.

This transformative approach opens avenues for growth and collaboration. It enriches decision-making by considering diverse viewpoints and encourages a more inclusive and dynamic organisational culture. Leaders can leverage this shift to better navigate challenges, inspire teams, and drive positive change.

Broadened Perspectives: Shifting perspectives allows leaders to interrupt their current thinking, break any beliefs they have of a particular situation and can see beyond traditional boundaries. By embracing diverse viewpoints and considering various angles, leaders gain a more comprehensive understanding of situations. This broadened perspective enhances decision-making, strategy development, and problem-solving.

Enhanced Innovation: A changed lens creates an environment conducive to innovation. Leaders who actively encourage thinking outside the box and value diverse ideas create a culture that thrives on creativity. This not only leads to innovative solutions but also cultivates a dynamic and forward-thinking organisational culture.

Improved Adaptability: Leadership demands adaptability, and changing one’s lens is a powerful tool in building this trait. Adaptable leaders can navigate uncertainty, respond to change effectively and guide their teams through transitions. This flexibility allows leaders and their teams to remain relevant and resilient in a rapidly evolving business landscape.

Empathy, Compassion and Connection: A shifted perspective encourages leaders to empathise with their team members and situation. Understanding different viewpoints and acknowledging individual experiences builds stronger connections. Using a compassionate approach (empathy plus action) builds a positive work environment, enhances team morale, and promotes a culture of collaboration.

Inclusive Decision-Making: Leaders who change their lens prioritise inclusivity in decision-making. They recognise the value of diverse voices and experiences, ensuring that decisions are representative and considerate of all stakeholders. This inclusivity not only leads to better decisions but also promotes a sense of belonging within the team.

Enhanced Problem-Solving: Problems become opportunities for growth when leaders change their lens. They approach challenges with a fresh mindset, seeing possibilities where others see obstacles. This mindset shift fuels effective problem-solving, encouraging resilience and perseverance in the face of adversity.

Personal and Professional Growth: Changing one’s lens is a catalyst for personal and professional growth. It challenges leaders to continuously learn, adapt, and evolve. This commitment to growth not only benefits the individual leader but also sets a positive example for the entire organisation.

Building Trust helps to make challenging conversations easier, teams more integrated and employees more engaged. Exploring ways in which trust can be built can help individuals and companies create stronger relationships and healthier cultures.

Trust within organisations boosts productivity and employee engagement, helps leaders and teams to focus on what is important and reduces friction. Furthermore, while an issue of cross-generational relevance, organisational trust is particularly important to the younger members of the workforce: millennials and members of Gen Z.

Transparency, enablement and a culture of trust boost their loyalty and commitment, while a lack thereof can be a primary reason to leave an employer.

Therefore, building trust within organisations is not only key to withstanding current challenges, but will pay off in the future. To inspire decision makers to lead with the next generation in mind, leaders have more work to do to leverage the power of trust in their organisations, and this presents the opportunity for new paradigms

Appreciating the ease or product replication globally it is always believed that there is a journey of discovery relating to business models and business model innovation which is profound.

This ultimately leads to a discovery of what is the core job to be done for customers and does your business model play in the blue ocean or red ocean. Business model innovation is currently untapped in most organisations and is a wonderful approach to reinventing the customer experiences of the future. Most organisations fail to take this opportunity. The ability to truly define one’s distinctive competitive advantage is critical as businesses look to define and innovate around their current and future business models.

Managing through change is complex and requires a well thought approach. Many attempts at business model innovation fail. To change that, executives need to understand how business models develop through predictable stages over time — and then apply that understanding to key decisions about new business models.

Surveying the landscape of recent attempts at business model innovation, one could be forgiven for believing that success is essentially random. For example, conventional wisdom would suggest that Google Inc., with its Midas touch for innovation, might be more likely to succeed in its business model innovation efforts than a traditional, older, industrial company like the automaker Daimler AG.

But that’s not always the case. Google+, which Google launched in 2011, has failed to gain traction as a social network, another great example is Daimler, who has built a promising venture, car2go, which has become one of the world’s leading car-sharing businesses. Are those surprising outcomes simply anomalies, or could they have been predicted?

To our eyes, the landscape of failed attempts at business model innovation is crowded and becoming more so as management teams at established companies mount both offensive and defensive initiatives involving new business models.

We’ve decided to wade in at this juncture because business model innovation is too important to be left to random chance and guesswork. Executed correctly, it has the ability to make companies resilient in the face of change and to create growth unbounded by the limits of existing businesses. Further, we have seen businesses overcome other management problems that resulted in high failure rates.

For example, if you bought a car in the United States in the 1970s, there was a very real possibility that you would get a “lemon.” Some cars were inexplicably afflicted by problem after problem, to the point that it was accepted that such lemons were a natural consequence of inherent randomness in manufacturing.

But management expert W. Edwards Deming demonstrated that manufacturing doesn’t have to be random, and, having incorporated his insights in the 1980s, the major automotive companies have made lemons a memory of a bygone era.

To our eyes, there are currently a lot of lemons being produced by the business model innovation process — but it doesn’t have to be that way.

In my experience, when the business world encounters an intractable management problem, it’s a sign that business executives and scholars are getting something wrong that there isn’t yet a satisfactory theory for what’s causing the problem, and under what circumstances it can be overcome.

This is what has resulted in so much wasted time and effort in attempts at corporate renewal. And this confusion has spawned a welter of well-meaning but ultimately misguided advice, ranging from prescriptions to innovate only close to the core business to assertions about the type of leader who is able to pull off business model transformations, or the capabilities a business requires to achieve successful business model innovation.

The difference between product vs business model innovation is that it is not the attributes of the innovator that principally drive success or failure, but rather the nature of the innovation being attempted. Business models develop through predictable stages over time and executives need to understand the priorities associated with each business model stage.

Business leaders then need to evaluate whether a business model innovation they are considering is consistent with the current priorities of their existing business model. This analysis matters greatly, as it drives a whole host of decisions about where the new initiative should be housed, how its performance should be measured, and how the resources and processes at work in the company will either support it or extinguish it.

McKinsey’s Growth Categorization – Growth Strategy

A small but growing number of companies are business reinventor’s, setting a new performance frontier for their companies.

Research shows that 8% of companies, are moving to adopt a strategy of horizon 3 reinvention.

Horizon 3 unlocks benefits including improved financials, the ability to achieve perpetual breakthrough innovation, increased resilience in the face of any disruption and an enhanced ability to create value for all stakeholders.

86% of companies are transformers. They focus on transforming parts of their business rather than the whole and tend to treat transformation as a finite program rather than a continuous process.

6% of companies are what we call optimizers, focused on functional transformations limited in scope and ambition. Technology is not a significant enabler of their transformations.

It is well-documented that people need their interactions with technologies and other complex systems to be simple, intuitive, and pleasurable. When done well, human-centred design enhances the user experience at every touch point and fuels the creation of products and services that deeply resonate with customers. Design is empathic, and thus implicitly drives a more thoughtful, human approach to business.

The essence of design thinking is human-centric and user-specific. It’s about the person behind the problem and solution, and requires asking questions such as “Who will be using this product?” and “How will this solution impact the user?”

The first, and arguably most important, step of design thinking is building empathy with users. By understanding the person affected by a problem, you can find a more impactful solution. On top of empathy, design thinking is centred on observing product interaction, drawing conclusions based on research, and ensuring the user remains the focus of the final implementation.

Design thinking informs human-centred innovation. It begins with developing an understanding of customers’ or users’ unmet or unarticulated needs. The most secure source of new ideas that have true competitive advantage, and hence, higher margins, is customers’ unarticulated needs. Customer intimacy, a deep knowledge of customers and their problems helps to uncover those needs.

There are clear financial benefits to pursuing horizon 3. Companies that use reinvent using horizon 3 report generating higher incremental revenue growth, more cost-reduction improvements and higher balance-sheet improvements than companies in transformation.

Finally, the external environment has moved from a VUCA world to a BANI (brittle, anxious, non-linear and incomprehensible) where the contextual operating environment is accelerating at a pace that we can barely keep up with. Today more than ever these entrepreneurial leadership characteristics are needed in all industries and at all levels in organisations.

‘’Entrepreneurial Leadership’’ is a positive leadership mindset that emphasizes the strategic management of risk and dynamic changing ecosystems. Entrepreneurial leaders look for new opportunities and ways to innovate as individuals and as part of a team. These qualities often contrast with traditional leadership methodologies that emphasize following processes and procedures in an orderly, predictable way to minimize risk.

Leaders need to harness the power of relationships, put people first, enabling them to take on and solve daunting challenges enabled by a mindset that turns problems into opportunities that creates economic and social benefit.

Passion for ownership and collaboration, thriving in uncertainty, relentless optimism about the future, deeply inquisitive, open to new experiences and unique skills of persuasion are powerful mindsets and beliefs demonstrated by entrepreneurial leaders. The best entrepreneurial leaders are good at experimenting, learning and iterating that unleashes an ability to unlearn and relearn at an increasingly faster rate.

Implementing business model innovation can be challenging, as it requires a fundamental shift in perspective and the mindset and how a company operates. It requires a deep understanding of customer needs and market trends and the willingness to take risks and experiment with new ideas.

Business model innovation is the art of enhancing advantage and value creation by making simultaneous and mutually supportive changes both to an organization’s value proposition to customers and to its underlying operating model.

At the value proposition level, these changes can address the choice of target segment, product or service offering, and revenue model.
At the operating model level, the focus is on how to drive profitability, competitive advantage, and value creation through these decisions on how to deliver the value proposition:

1. Where to play along the value chain
2. What cost model is needed to ensure attractive returns
3. What organizational structure and capabilities are essential to success

Business model innovation is also critical to business transformation. Many organizations share a common set of concerns: What type of business model innovation will help us achieve breakout performance? How do we avoid jeopardizing the core business? How do we build the capability to develop, rapidly test, and scale new models?

Inspiring an organization to change is not a trivial undertaking, but given the current strategic environment, it’s a critical one.

In conclusion, as businesses look to drive growth and competitiveness, it is increasingly essential for them to move from product innovation to business model innovation. By reimagining a new approach that includes entrepreneurial leadership and how it creates, delivers, and captures value, a company can stay ahead of the competition, tap into new revenue streams and markets, and remain relevant in an ever-changing business landscape.

A quote by Buckminster Fuller – an American theorist and systems architect.

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”