Are we too busy to connect to real people?

I recently had a meeting in the City of London with a group of executives – the interesting fact was when I left the boardroom, there was this picture on the wall with the words:

‘Do more things that make you forget to check your phone’

– which prompted me to write this blog.

The facts, do we actually have time for our most precious relationships, do we give the time to build lasting relationships around trust and values or do we constantly feel we can always do better with the latest api or technology app?

Let’s face it: Technology is everywhere, but the more we depend on it, and the more we use it when we don’t really need it, the harder it becomes to create meaningful relationships — and sometimes, it actually makes things more difficult.

Is it really best to brainstorm an upcoming project with your co-worker over email, or would it make more sense to walk over to that person’s desk and have a face to face discussion? Can you actually go a whole dinner without checking your smartphone? Is it necessary to charge your phone right by your head at night?

In February, 2017 I wrote a very interesting blog ‘Has Technology Killed Love and Romance?’. The attributes that have now come to define us and the overexposure that the 21st century human is subjected to leaves no dearth of psychological problems. More and more people each year are diagnosed with clinical depression and anxiety problems. This becomes a detriment when it comes to business and personal survival with relationships. With dissatisfying home, office or academic environments the relationship in many cases becomes the dumping ground for emotional baggage.

I challenge you to try going without technology when possible you will be surprised how great it feels (and how little really happens when you’re out of touch). While some business people avoid e-mail and mobiles during their time off, others find it tough to remain out of contact.

According to the study conducted by a group of international researchers, anyone who devotes more than four hours daily on screen-based entertainment such as TV, video games or surfing the web, ups their risk of heart attack and stroke by 113 percent and the risk of death by any cause by nearly 50 percent compared to those who spend less than two hours daily in screen play – and this is regardless of whether or not they also work out.

A very interesting TEDx video by Leslie Perlow – Thriving in an overconnected world, Leslie Pernow argues that the always “on” mentality can have a long-term detrimental effect on many organizations. In her sociological experiments at BCG and other organizations, Pernow found that if the team – rather than just individuals – collectively rallies around a goal or personal value, it unleashes a process that creates better work and better lives.

A very good friend of mine, Moran Lerner, is a behavioural and experimental psychologist with expertise in the fields of Cognitive Behavioural Innovation, computational intelligence and human-machine interaction. Moran has founded/co-founded over 20 market-leading global companies with 14 successful exits in Computational Intelligence, Biomimetics, Interactive Gaming and Behavioural and Bio Engineering over the past 20 years.

We often explore new and creative ways of listening, engaging, working together, learning, building community and being in conversation with the other. We are more connected than ever through technology and at the same time the disconnect with ourselves, others and our environment is growing.
We need ‘Meaningful Conversations’ to help us reconnect, going beyond our egos and our fears to build strong relationships, communities, networks and organisations, so that through collaboration.

Anyone who has sat on a Caribbean beach this summer will be familiar with the thrill of mobiles producing an instant response among supposedly off-duty executives. Mobile phones, BlackBerries, iPads, WiFi and sub-miniature laptops make it all too possible to pack the office along with your luggage. But how in touch or out of touch should businesspeople be?

So, what happens if you run your own firm?

You might have the big salary that comes with the top job, but little time to enjoy it.

Can CEOs ever release their grip and truly take a break?

The biggest obstacle to disconnecting is not technology: it is your own level of commitment or compulsion when it comes to work. If you work 80 hours a week, 50 weeks a year, you may find it pretty hard to get your head out of the office – and even harder to break the association between hearing the ping of an incoming email and immediately shifting into work brain.

If you told somebody 50 years ago that the most world-changing invention of the near future was telephones you could carry around in your pocket, they’d probably look at you like you were insane. But it’s true — mobile phones (and the data networks that have grown with them) have drastically reshaped the way we live in thousands of different ways.

Remember when horror movies had people menaced by slashers with no way to call for help? Remember unfolding confusing paper maps, trying to find where you were on the road? Remember racking your brain to think of that actor who played a robot on that one show? All of those things are gone thanks to Google and the incredibly powerful networked computers we carry in our pockets.

With great power comes great responsibility, however, and scientists are starting to learn that spending so much time staring at our phones is actually doing some damage to our physical, social and intellectual lives.

Here a few reasons why you should balance you time on your device:
It damages your eyes – Experts advise that prolonged screen usage can be seriously detrimental to eye health

It makes people perceive you negatively – Studies from Takashi Nakamura – Professor in computers in human behaviour reveal that frequent peeks at your device might damage your friendships as much as your eyes.

They carry bacteria – A study conducted by the London School of Hygiene & Tropical Medicine determined that one out of every six cell phones in England is contaminated with fecal matter, and 16 percent of them carry the E. Coli bacteria.

It’s bad for your neck – “Text Neck” has been springing up more and more in the last few years. The human head is a heavy object, and our neck and spine are designed to keep it up at a certain angle.

It makes driving dangerous – Recently released results from a new Virginia Tech Transportation Institute (VTTI) naturalistic driving study continue to show that distracted driving is a tangible threat. The study showed that a staggering 213,000 accidents involved cell phone usage.

It makes walking dangerous – Phones can distract you on the street just as much as behind the wheel. In fact, an increase in pedestrian deaths last year was partially due to distractions caused by smartphones – some countries including the Netherlands – the Dutch town of Bodegraven has come up with a clever new way of keeping phone-obsessed pedestrians safe as they cross the road, a strip LED traffic signals installed in the pavement that glow red or green, allowing pedestrians to see if it is safe to cross, even if their eyes are glued to their phone screens.

It can damage your hands – We have all heard about “cell phone elbow” and “Blackberry thumb.” We’ve heard that looking down at a smartphone puts pressure on the spine and may damage your eyes. We are now experiencing “text claw,” a soreness and cramping in the wrists, forearms and fingers resulting from overusing our phones. But now we’re learning that such overuse might lead to temporary pain or even a deformity of your pinky finger.

It’s bad for sleep – Many people have a hard time putting down their cell phones before bed — when your Twitter interactions are going crazy, that temptation to take just one more look is hard to resist. Unfortunately, a number of studies have revealed that using LCD screens — especially close to your face — can upset your natural sleep cycle.

It makes you stressed – A study at the University of Gothenburg in Sweden attempted to measure the effects of cell phone usage on people in their 20s over the course of a year, the study connected mobile phone use and stress, sleep disturbances, and symptoms of depression among young adults.

It can make you hallucinate – even when you’re not looking at your phone, it can still mess with your mind. A professor at Indiana University-Purdue University conducted a study on “phantom pocket vibration syndrome” — i.e. people thinking that their cell phone was vibrating to alert them even when it wasn’t. In her survey, 89 percent of undergraduates reported thinking that their mobile was vibrating even when it wasn’t. The fact that our brains are being rewired to constantly expect this stimuli can also lead to stress, with another study observing significantly elevated anxiety levels in subjects separated from their phones for an hour.

It is altering your brain – this last one isn’t a definite negative — scientists still don’t understand exactly what is happening — but it’s troubling nonetheless. A study from the National Institutes of Health hooked up 47 people to PET scanners and observed their brain activity while a cellular phone was kept close to their head. The scientists observed a visible increase of about 7 percent, but as of yet don’t know its cause or what kind of long-term effects it will have. What we do know, however, is that the radiation is up to something in there, and are you really willing to take that risk?

“Most people check their phone every 15 minutes or less, even if they have no alerts or notifications,” Larry Rosen, psychology professor and author of The Distracted Mind . “We’ve built up this layer of anxiety surrounding our use of technology, that if we don’t check in as often as we think we should, we’re missing out.”

Rosen’s research has shown that besides increasing anxiousness, the compulsion to check notifications and feeds interferes with people’s ability to focus.

Besides the wasted time, there’s also the psychological grind that comes from spending too much time on your phone. Several studies have shown social media can be bad for your mental health, and Facebook admitted last year that passive use of its social network can leave people in negative moods. Researchers are still trying to figure out what long-term effects channelling so much time and energy into our devices will cause.

Some large investors are even pressing Apple to develop new tools to help users curb their phone addictions, saying that a feeling of dependency is bad for the company’s long-term health.
Fortunately, you don’t have to wait for Apple – you can simply become more deliberate about how you use your phone.

One group of business people at The Boston Group, a consulting firm, discovered just that when they participated in an experiment run by Leslie Perlow, who is the Konsuke Matsushita Professor of Leadership at the Harvard Business School and author of the book, “Sleeping With Your Smartphone”.

As described in her book. the group found that taking regular “predictable time off” (PTO) from their smartphones resulted in increased efficiency and collaboration, heightened job satisfaction, and better work-life balance.

Four years after her initial experiment, Leslie Perlow reports, 86% of the consulting staff in the firm’s Northeast offices including Boston, New York, and Washington, D.C. were on teams engaged in similar PTO experiments.

Final thought….. If you use your phone less, you’ll end up with more free time. Much of this will be in small chunks, such as when you are in the elevator, waiting in line of on the train. These can be great opportunities to take a deep breath and just do nothing (which can be a surprisingly relaxing and restorative experience).

You’re also likely to find yourself with longer periods of time to fill. In order to keep yourself from reverting to your phone to entertain you, it’s essential that you decide on several activities you would like to use this time for and then set up your environment to make it more likely that you will stick to these intentions.

For example, if you say you want to read more, put a book on your coffee table, so when you flop down on the couch at the end of a long day, your book will be within eyesight and reach. If you want to practice playing music, take your instrument out of its case and prop it up in the hall, where it will be easy to grab when you have a few spare moments. If you want to spend more time in mindfulness take the time to schedule time for meditation and practice it daily. If you want to spend more time with your family or a particular friend, make plans to do so and put your phone in your pocket or bag for the duration of your time together. Smartphones are habit-forming, so think about the habits you want to form.

As American author Regina Brett once said:

“Sometimes you have to disconnect to stay connected. Remember the old days when you had eye contact during a conversation? When everyone wasn’t looking down at a device in their hands? We’ve become so focused on that tiny screen that we forget the big picture, the people right in front of us.”

Not enough time… too much work

I really enjoy meeting up with my colleagues and friends, especially when we engage in ‘Meaningful Conversations’, but just recently, and more than ever, the words ‘I do not have enough time, I am on work overload and feel exhausted’ seem to be a running theme with life in general.
So the question is do we have enough focus, are we taking on too many initiatives?

One of the most persistent challenges that people face these days is “initiative overload” – driving themselves too hard and having too many projects and not enough time to get them done.
If you’ve ever found yourself working long days and weekends, and still not feeling caught up with your workload, then you know what I mean.

We all know that a big reason for this overload is the surge in expectations that’s tied to a technology-enabled and connected global economy. As email, texting, instant messaging, teleconferencing, and other electronic communications have become indispensable, people have grown conditioned to expect fast, if not instantaneous, responses to almost everything.

For example, a recent study found that when consumers contact companies through social media, 42% expect a response in one hour or less, and 67% expect a response the same day.
The same seems to be true with work assignments in companies: Customers, managers and even in our personal lives we do expect much more rapid turnaround times for getting things done.
And as people try to action faster, actions and changes to actions end up taking on more and more – and less gets finished.

Sometimes boards of directors and leaders are unaware of all the initiatives under way and their impact on the organisation. In other case’s organisational politics conspires to let initiatives continue long after they should have run their course.
Either way, overload can result in costly productivity and quality problems and employee burnout. With record low unemployment, companies that do not adjust the workload are also at risk of losing valuable talent.

So why does “Initiative Overload” happen?

In my experience, companies often lack the means (and the will) to stop existing initiatives. Sometimes that’s because they have no process for determining when to close things down.
A project might have been vital for the business when it launched, but later the rationale no longer exists – and yet the funding and the work continue.

Leadership teams often engage in prioritisation exercises that define and communicate where people should focus their energy. However, they undermine those efforts if they don’t also do the hard work of explicitly deciding what trade-offs to make and what has to stop.

For companies already experiencing ‘initiative overload’, focusing on the benefits of cutting back can make the path forward somewhat easier.

Organisations are at a great advantage when they learn how to say no, as Steve Jobs once put it, to the “hundred other good ideas that there are.”

They can then use their creative and productive energy more wisely, foster greater employee commitment and loyalty, and accomplish more in the areas that really matter.

The facts are that we’re subjected to thousands of distractions throughout the day. A study published in the Journal of Experimental Psychology found that you can be distracted simply by hearing or feeling your phone vibrate, even if you don’t pick it up.
Try putting your phone out of sight (and touch) for 10 minutes of uninterrupted productivity.

Modern technology has evolved to exploit our urgency addiction: email, Facebook, Twitter, WhatsApp, Instagram, and more will fight to distract you constantly.

Turn off all your notifications. Choose to check these things when you have time or allocate time to be distracted - say, during a break from work – and work through them together, saving time.

My final thought on the matter is, it’s not easy but once you build the good habit of turning off notifications, you can actually get to work and be more productive.

Schedule your priorities and stick to them.

Treat your highest priorities like flights you have to catch: give them a set time in advance and say no to anything that would stop you making your flight.

It pays to unplug.

If you can be reached via smartphone, email, Twitter, Facebook or LinkedIn, you’re way too available and all these outlets are possible connections that can distract you from your purpose.

Disconnect and watch as your productivity improve.

Your smartphone might be the biggest productivity-killer of all time. Most people just can’t put the phone away.
If your phone is connected online, the temptation to stay updated about almost everything is very high. If you can, put down that phone (or power it off) for a while when in the office and witness the effect that can have on your level of productivity.

Don’t take on too much

The basic principle of success is to focus. It is what makes the difference between those who are successful and those who are not, regardless of how much talent, resource, and energy that they have.

The most accomplished and well-known people in history were known for something unique to them. Einstein pursued the theory of relativity like his whole life depended on it.

Relativity is one of the most famous scientific theories of the 20th century. Mozart was incredibly passionate about music. He was the very best for many generations before and after him. Even today, is there a second musician who could match his genius?

Spend most of your time on the right things and the rest takes care of itself.

It’s not enough to just ‘work hard’. Hard work is not necessarily a bad thing.

But hard work can be a waste of your life when it’s directed at the wrong cause. Decide what is good for you in the long term, and pursue it with all you’ve got.

Each time you have something extra to do or an additional goal to pursue, you further split your power.

Less is more

The key to focusing on the essentials in life and at work is to limit yourself to an arbitrary but small number of things, forcing yourself to focus on the important stuff and eliminate all else.

A great video by Carl Honore, who discusses ‘Thinking Slow and Smart’

When you are doing too much at a time, you are constantly switching from one task to another, constantly interrupted, constantly distracted.

Do less, clear away distractions, single-task, and get more done.

When you do too much, your work is spread thinner, you have lower quality, and people won’t spread your work like they should.
By doing less, you can create something remarkable. Something incredible worth sharing.

Prioritising and optimizing your time during the day will give you more time to focus on what matters, getting more accomplished in a lesser amount of time.

A really great quote by Nido Qubein, he once said:

“One of the greatest resources people cannot mobilize themselves is that they try to accomplish great things. Most worthwhile achievements are the result of many little things done in a single direction.”